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Apple watch series 9 (OS 10.3) not showing up in xcode 15.1 under devices list.
When connecting my iphone (14pro with iOS 17.2.1) with a paired apple watch (series 9 with OS 10.3), it is not showing up on the devices/simulators list in xcode 15.1. Beyond unpairing/repairing the watch, restarting either iphone or watch, connecting/disconnecting the iphone from the computer or deleting xcode and re-installing xcode, any other suggestions? Under the WatchApp field it shows "no eligible device connected", however, under the console the Apple Watch does appear. I have tried just about everything and can't get the watch to appear in Xcode. I am running all this on a MacBook Pro with Sonoma. Thanks for any assistance!
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Subscriptions locked "Waiting for Review" by a cancelled submission. Cannot edit them or remove the images App Review flagged (case 20000117635283)
My iOS app's first submission (ThymeBlock, Apple ID 6779269775) was rejected under 2.3.2 solely over the OPTIONAL promotional images on my two auto-renewable subscriptions. The required fix, deleting the images, was impossible: both subscription records were locked in "Waiting for Review" and the image field disabled. My reply in the submission thread went unanswered for 48+ hours, so I cancelled the submission (standard advice). The cancel completed, no submission exists anymore, and both subscriptions REMAIN locked in "Waiting for Review", held by nothing. I cannot edit them and cannot delete the flagged images, so resubmitting the app version cannot satisfy the rejection: the change App Review required is impossible to make. Developer Program Support has so far responded with unrelated information, and on a call suggested the subscriptions are in review due to "pending charges from July 18", which seems impossible since the app has never been released and has zero customers. This matches threads 705460 and 717024 (same lock; resolved only by Apple server-side). Case number: 20000117635283. Could App Review or App Store Connect staff release my two subscription records to an editable state, or remove the two promotional image as the rejection requested?
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Waiting for support for a month
Long story short, I moved to the US from Sweden a while back and updated my Apple account to the US. I had gotten an email about updating my address which I had totally missed. "All of a sudden" I couldn't upload new updates to my app and at that point I had no clue what was going on. I reached out to the support and very quickly I got an email saying that I need to upload proof of residency which I did. After that I haven't heard from the support in 30 days and I'm starting to get a little worried about what's going on. Has this happened to anyone else? If the support sees this, my case number is 102928128301
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Enrollment blocked — "Contact Support" instead of payment step (ID 3D3APU3PLB)
Hello, I am unable to complete my Apple Developer Program enrollment and would appreciate any help from Apple staff. Enrollment ID: 3D3APU3PLB Enrollment type: Individual Region: Serbia Issue: When I sign in and click "Continue your enrollment", I only get a "Contact Support" message. The flow never reaches the payment step, so I cannot proceed or pay. Background: An earlier payment attempt was declined by my bank. My bank has confirmed the block was on their side and has since authorized the transaction. I am ready to pay immediately. What I have verified: Two-factor authentication is enabled Email-format Apple Account, not a phone number Legal name, address, date of birth and phone number are correct and match my ID document No VPN used Enrollment region, address, phone number and card are all Serbian I have contacted Apple Developer Support but have not received a resolution. Could someone please review enrollment ID 3D3APU3PLB and reset it so I can complete the process? Thank you.
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9h
Developer account subscription not working
I signed up for my developer account on my iPhone, and completed my purchase using Apple Pay. I have an email confirming my subscription and the subscription shows up in my subscription list. However, when I got to the developer portal it says I am pending and requests that I complete my purchase. It really seems like something is not working properly. Any advice?
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9h
Technical specifications for a macOS immersive 180° video application (Apple Vision Pro)
Hello, I am not a developer, and I am programming a macOS application in Xcode with the help of Claude (Anthropic). Claude writes the code for me, but I need your help regarding the technical specifications. I am not trying to understand every technical detail, nor am I looking for someone to write the code for me. My goal is to obtain the most accurate technical information possible so that I can pass it directly to Claude, who will then generate the corresponding code in Xcode. This application is a personal project. It is not intended to be published on the App Store. Its sole purpose is to automatically process my own videos recorded with two DJI Action 6 cameras. It requires no user settings : the optimal parameters are defined by default within the application, and it directly outputs the final video file. My objective is to create an application that takes as input the two videos from the DJI Action 6 cameras mounted on a rig, and then produces a file that delivers a 180° immersive video with the highest possible quality. Claude has already conducted research in Apple's documentation as well as various online resources to determine the correct output format, encoding parameters, and necessary constraints. Despite this, the current result is not satisfactory. Currently, my application does not directly generate a file in the Apple Immersive format. Instead, it produces a stereoscopic video file containing both the left and right views side-by-side. I then use Moonlink on my Mac Studio and on my Apple Vision Pro, to play this video (the video is on the Mac and sent to the vision pro, wich works perfectly fine on some videos I have found on internet). The file is correctly recognized and can be opened, but the result presents two major issues: Playback is extremely choppy (about one second of playback followed by several seconds of freezing); The image is pinched at the top and bottom, which likely indicates an issue with the format, projection, or how the player interprets the file. I have no preference regarding the final format. If the best solution is to directly generate a file in the Apple Immersive format compatible with the Apple Vision Pro, that works for me. If, on the other hand, the best approach is to produce a high-quality stereoscopic video with the left and right views side-by-side, which can then be interpreted by a player application on the Apple Vision Pro or potentially other headsets, that works for me as well. My sole objective is to obtain: The best possible image quality (even though I am aware it will not match the quality produced by a Blackmagic URSA Cine Immersive camera); Perfectly smooth playback, without any stuttering or freezing; A correctly displayed 180° immersive video. Here are the specifications of my source videos: Two DJI Action 6 cameras. Interpupillary/Inter-axial distance (between optical centers): 6.5 cm. FOV Boost lens mounted on each camera (182° coverage). Video mode: 4K Custom 3840 \times 3840 at 60 fps. Color profile: D-Log M. Color conversion planned in the application via a DJI D-Log M to Rec.709 LUT in .cube format (.cube provided to the app). In FOV Boost mode, DJI enforces Electronic Image Stabilization (EIS) and removes gyroscope data from the MP4 files. Stereoscopic alignment is therefore performed via image analysis within the application (using ORB feature detection). With no FOV Boost I do not reach 180° with is the target. Fixed aperture. Both cameras are triggered simultaneously using the DJI GPS remote control. Fine synchronization is subsequently performed in the application via audio cross-correlation. My question is therefore the following : What exactly are the output specifications that my application should produce (format, codec, resolution, projection, metadata, encoding parameters, and any other technical constraints) in order to achieve the best possible result for a 180° immersive video on the Apple Vision Pro? I will pass all this information directly to Claude so that he can generate the corresponding code in Xcode. Therefore, I am not looking for a code example, but rather the technical specifications to follow. I would also welcome any advice or recommendations that a specialist in Vision Pro, immersive video, or Apple technologies might deem useful to improve the quality of the result or simplify my approach. Thank you in advance for your help. Best regards, Georges attached is a screen capture of the pinched image in the Vision Pro, this happens both at top and bottom, only displayed bottom.
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Formal Complaint – Apple Developer Membership Active but Unusable
Dear Apple Developer, I am writing to express my complete dissatisfaction with the support and experience I have had regarding my Apple Developer membership. I have already paid for my Apple Developer Program subscription, and my membership is clearly shown as active. However, I am completely unable to use the service because the official Apple Developer app keeps asking me to subscribe again, as if I were not an active member. This is extremely frustrating. I paid for a service that I simply cannot use. To make matters worse, I have attempted to contact Apple Support by phone several times. Apple has called me back, but every single call has been completely silent. No representative speaks, and the calls are effectively useless. This has prevented me from receiving any assistance and has wasted a significant amount of my time. I expect Apple to resolve this issue as soon as possible. I have fulfilled my obligation by paying for the membership, and I expect the service to work correctly. It is unacceptable to pay for a subscription and then be blocked from using it because of what appears to be an issue with Apple's systems. Please investigate my account, restore full access to my Apple Developer membership immediately, and provide a clear explanation for why this problem has occurred. I hope this matter can be resolved promptly, as this situation is seriously affecting my ability to continue my development work. Sincerely, Luan Oliveira
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30 fps system UI animations on Base M-series Macs in macOS 27 beta
Hi, there's a bug in macOS 27 beta (carried over from 26) that causes base (non-Pro/Max/Ultra) M-series Macs to render certain UI animations, like Finder Quick Look and system dialog pop-ups (Restart, Shut Down, etc.), at ~30 fps unless screen recording is active. Screen recording immediately restores 60 fps across the board. The Quick Look animation is also unaffected by the bug when viewing a video file. I've reproduced the bug on multiple base M4, M5 and A18 Pro Macs in Apple Stores. Not reproducible on Pro/Max/Ultra variants. I filed a bug report in April against macOS 26 and a few weeks ago against 27. I'd very much appreciate if any of you could do so as well if it affects your machines. How to reproduce: Open Finder on any base (non-Pro/Max/Ultra) M-series Mac Press Space on any non-video file Observe ~30 fps animation Start any screen recording Repeat steps 1 and 2 Observe fluid animation Thank you in advance for your help.
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9h
Xcode always uses free Team (CKY689QC8W) instead of paid Team (CK4269T4Q4) for code signing
I have a paid Apple Developer account (Team CK4269T4Q4, renewed until 2027/7/10), but Xcode always generates development certificates under my free personal Team (CKY689QC8W) instead of the paid one. What I've tried: Deleted all certificates from Keychain → Xcode regenerates under CKY689QC8W Revoked all certificates on developer.apple.com → same result Manually created CSR + uploaded certificate → still CKY689QC8W Signed out/in of Xcode account → no change Clean build, deleted derived data → no change The problem: iOS 18.7 requires online verification for free Team certificates. The verification always fails with "需要互联网连接以验证是否信任开发者". The "VPN & Device Management" section on iPhone never shows the developer profile. Apple Support case: 102939216200 — they confirmed the certificate was created correctly under CK4269T4Q4, but referred me to technical support here. Has anyone encountered this? How can I force Xcode to use my paid Team for code signing?
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TestFlight installation failing across multiple apps – “The requested app is not available” (Account-level issue?)
Hello, I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account. For all affected apps: Builds upload successfully to App Store Connect Processing completes normally Builds appear in TestFlight Internal and external testing can be enabled Public links generate correctly However, when attempting to install the app via TestFlight, the installation fails with the error: “The requested app is not available or doesn’t exist.” This occurs: For internal testers For external testers Across different Apple IDs Across different devices With newly created apps After incrementing build numbers After re-uploading builds After signing out/in of TestFlight After regenerating provisioning profiles After creating entirely new app entries The issue currently affects: • TubeChat AI – Apple ID 6752591427 • Vibex – Apple ID 6756860663 • vigilAI – Apple ID 6757738356 Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem. Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account? Any guidance would be greatly appreciated.
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Residency set memory not freed if process performs no GPU operation
Feedback report: FB23959296 If a process creates a residency set, calls requestResidency, endResidency, and then releases the residency set without ever having done any GPU operations, the memory from the residency set is not freed. Workaround: if the application runs any GPU operation (even an operation not involving the residency set) at any point in its lifecycle (before/while/after creating/releasing the residency set), the memory is freed properly. This was observed in the context of an application that makes an AI model resident in GPU-accessible memory. If the user unloads the model without running any prompts, the memory is not freed. The model occupies ~16GB of RAM so a lot of memory is being leaked. Reproduction: Store the repro.m and workaround.m files from below Run the following commands (repro.m demonstrates the bug; workaround.m demonstrates the workaround): $ clang -framework Foundation -framework Metal -o repro repro.m $ ./repro Footprint at start: 0.00 GB Footprint after buffer allocation: 4.30 GB Footprint 5s after teardown: 4.30 GB $ clang -framework Foundation -framework Metal -o workaround workaround.m $ ./workaround Footprint at start: 0.00 GB Footprint after buffer allocation: 4.37 GB Footprint 5s after teardown: 0.01 GB Expected behavior: Footprint 5s after teardown should be ~0 GB, i.e., the memory is freed. Observed behavior: Footprint 5s after teardown is 4.30 GB, i.e., the memory is not freed. Versions: XCode: 26.6 (17F113) Clang: 21.0.0 (clang-2100.1.1.101, arm64-apple-darwin25.5.0) macOS: 26.5.2 (25F84) Files: repro.m: // Build: clang -framework Foundation -framework Metal -o repro repro.m #import <Metal/Metal.h> #include <mach/mach.h> // Returns the physical memory footprint of the process. static double footprint_gb(void) { task_vm_info_data_t info; mach_msg_type_number_t n = TASK_VM_INFO_COUNT; task_info(mach_task_self(), TASK_VM_INFO, (task_info_t)&info, &n); return (double)info.phys_footprint / 1e9; } int main(int argc, char ** argv) { printf("Footprint at start: %5.2f GB\n", footprint_gb()); @autoreleasepool { id<MTLDevice> dev = MTLCreateSystemDefaultDevice(); // Allocate ~4GB of memory. const size_t size = 4ULL << 30; id<MTLBuffer> buf = [dev newBufferWithLength:size options:MTLResourceStorageModeShared]; memset(buf.contents, 0xab, size); // fault the pages in printf("Footprint after buffer allocation: %5.2f GB\n", footprint_gb()); MTLResidencySetDescriptor * desc = [[MTLResidencySetDescriptor alloc] init]; id<MTLResidencySet> rset = [dev newResidencySetWithDescriptor:desc error:nil]; [desc release]; [rset addAllocation:buf]; [rset commit]; [rset requestResidency]; [rset endResidency]; [rset removeAllAllocations]; [rset commit]; [rset release]; [buf release]; [dev release]; } sleep(5); printf("Footprint 5s after teardown: %5.2f GB\n", footprint_gb()); return 0; } workaround.m: // Build: clang -framework Foundation -framework Metal -o workaround workaround.m #import <Metal/Metal.h> #include <mach/mach.h> // Returns the physical memory footprint of the process. static double footprint_gb(void) { task_vm_info_data_t info; mach_msg_type_number_t n = TASK_VM_INFO_COUNT; task_info(mach_task_self(), TASK_VM_INFO, (task_info_t)&info, &n); return (double)info.phys_footprint / 1e9; } // Performing any work on the GPU ensures the memory from the residency set will be released. static void do_dummy_work(id<MTLDevice> dev, id<MTLCommandQueue> queue) { @autoreleasepool { id<MTLBuffer> tmp = [dev newBufferWithLength:1 options:MTLResourceStorageModeShared]; id<MTLCommandBuffer> cb = [queue commandBuffer]; id<MTLBlitCommandEncoder> enc = [cb blitCommandEncoder]; [enc fillBuffer:tmp range:NSMakeRange(0, 1) value:0]; [enc endEncoding]; [cb commit]; [tmp release]; } } int main(int argc, char ** argv) { printf("Footprint at start: %5.2f GB\n", footprint_gb()); @autoreleasepool { id<MTLDevice> dev = MTLCreateSystemDefaultDevice(); id<MTLCommandQueue> queue = [dev newCommandQueue]; // Workaround that ensures the memory will be released. // It also works if we call this after the residency set release or at any point in between. do_dummy_work(dev, queue); // Allocate ~4GB of memory. const size_t size = 4ULL << 30; id<MTLBuffer> buf = [dev newBufferWithLength:size options:MTLResourceStorageModeShared]; memset(buf.contents, 0xab, size); // fault the pages in printf("Footprint after buffer allocation: %5.2f GB\n", footprint_gb()); MTLResidencySetDescriptor * desc = [[MTLResidencySetDescriptor alloc] init]; id<MTLResidencySet> rset = [dev newResidencySetWithDescriptor:desc error:nil]; [desc release]; [rset addAllocation:buf]; [rset commit]; [rset requestResidency]; [rset endResidency]; [rset removeAllAllocations]; [rset commit]; [rset release]; [buf release]; [queue release]; [dev release]; } sleep(5); printf("Footprint 5s after teardown: %5.2f GB\n", footprint_gb()); return 0; }
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Accessing https://www.cgs.com via Safari returns a restricted website warning.
Hello, I have recently discovered that our company website, https://www.cgs.com, displays the message "Website Not Allowed, cgs.com is a restricted website." when accessed via iOS Safari. After investigation, I found that this occurs when the Limit Adult Websites option is enabled under Settings → Screen Time → Content & Privacy Restrictions → App Store,Media, Web, & Games → Web Content. I believe this restriction has been applied incorrectly to our website, and I would like to formally request that https://www.cgs.com be removed from this restricted list. Please let me know if any supporting materials or documentation are required from our side. Best regards
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Apple notarization submission remains “In Progress” for over 3 hour
Hello, I am experiencing a very slow macOS notarization submission using xcrun notarytool. Environment: macOS 15.6.1 Xcode 16.0 notarytool 1.0.0 Package type: signed macOS .pkg Package size: approximately 227 MB The package is signed with a valid Developer ID Installer certificate, and local signature verification succeeds. The command reports that the file was uploaded successfully, but the submission remains in In Progress for more than one hour: xcrun notarytool submit <package-path> \ --keychain-profile <keychain-profile> \ --wait Querying the submission with --verbose shows that authentication and status API requests complete successfully with HTTP 200 responses in under two seconds. However, the server-side processing status does not change. xcrun notarytool info <submission-id> \ --keychain-profile <keychain-profile> \ --verbose \ --no-progress The detailed log is also unavailable while the submission is processing: Submission log is not yet available or submissionId does not exist There are also several other submissions in the same account that have remained in In Progress for an extended period. Could you please advise: Is there currently a delay or backlog in the notarization service? Are there account-level submission limits or throttling conditions? Is there a recommended way to obtain more detailed server-side processing diagnostics? Is using --no-wait and polling with notarytool info the recommended workflow for long-running submissions? I can provide the submission identifier and additional diagnostic information privately if required. Thank you.
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Organization enrollment (US LLC) in processing for 10 days — Enrollment ID BH7HZA7Z9B, no contact from Developer Support
Hello, I submitted an Apple Developer Program enrollment as an organization on 07/12/2026. The status has remained "Your enrollment is being processed" since then, with no follow-up communication. Enrollment ID: BH7HZA7Z9B Enrollment date: 07/12/2026 Entity type: US-registered LLC, owner-managed Setup details: • Enrolled as Company/Organization • D-U-N-S Number active and confirmed through Apple's lookup tool; legal entity name and headquarters address match the D&B record exactly • Apple Account has two-factor authentication enabled • Work email on the organization's own domain • Company website publicly available and functional on that same domain • I am the owner/founder and hold legal binding authority for the entity Since enrolling I have not received a verification call, a request for additional documentation, or any other contact. I have checked my spam and promotions folders in case a request was filtered. I understand organization enrollments involve additional verification and that ten days may still fall within normal processing time. My questions are: Is the enrollment currently waiting on anything from my side? I can provide articles of organization, EIN confirmation letter, or government-issued photo ID immediately if needed. Should I expect a phone verification call, or is verification handled by email for this type of enrollment? At what point should I submit a follow-up support request rather than continue waiting? Happy to provide any documentation required. Thank you.
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Stuck on Ready for Distribution for days and Support ignores us
We got approved days ago and we are still stuck on Ready for Distribution. The app never goes live. We already opened tickets / sent emails to App Store Connect Support and after days we still have basically no real answer. For something that blocks a launch that is crazy. We are burning time watching a clock that does nothing. What happens on our side: the version is Ready for Distribution, the release options are locked on automatic, Save is disabled, there is no Release This Version button, and the scheduled date keeps moving forward every hour. We wait for that time, nothing publishes, then the time jumps again. Loop. We already finished Free agreement, Paid agreement, banking, tax, DSA, DAC7. Everything shows Active. The app is free, we do not want it to be a paid app. Availability for our country looks fine too. So this does not look like a missing tax form situation anymore. Is there ANY place in App Store Connect where you can actually see WHY an automatic release failed? Or why the schedule keeps sliding? We cannot find a log or error, just silence. Has anyone fixed this without waiting forever for Support? Same bug with the hour moving and no Release button? Thanks. Any tip helps. We just need this thing live.
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Inquiry about Compatibility Issues in iOS 26​
Dear Apple Team,​ We are reaching out regarding several compatibility issues our app users have encountered after upgrading to iOS 26. These issues not only affect our application but also seem to impact the system's native settings, which has raised concerns about the universality of these problems.​ Problem Description​ Bluetooth Functionality: When users attempt to use the Bluetooth feature within our app after upgrading to iOS 26, the app freezes completely. What's more, when accessing the Bluetooth section in the system Settings app, it also freezes and ultimately crashes.​ Location Service: The location service on the device becomes inoperable after the iOS 26 upgrade. However, both the Bluetooth and location service issues are resolved after the user restarts the device.​ 2. Questions​ Universality: We are eager to know if these issues are exclusive to our app or are a more widespread problem among other applications on iOS 26. Are these known compatibility glitches in iOS 26? ​ Avoidance: Is there any guidance or best - practice that we, as developers, can follow to avoid these issues in our app? For example, are there specific API calls or configurations that need to be adjusted? ​ System - level Impact: If these are system - level bugs related to Bluetooth and location services, will they affect all apps that rely on these features? Or are there certain app - level mitigations that can be implemented? ​ We would greatly appreciate it if you could provide us with any insights, solutions, or information regarding these issues. Your prompt response will be crucial for us to address these problems and ensure a smooth user experience for our customers.​ Thank you in advance for your assistance.​ Best regards,
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Apple watch series 9 (OS 10.3) not showing up in xcode 15.1 under devices list.
When connecting my iphone (14pro with iOS 17.2.1) with a paired apple watch (series 9 with OS 10.3), it is not showing up on the devices/simulators list in xcode 15.1. Beyond unpairing/repairing the watch, restarting either iphone or watch, connecting/disconnecting the iphone from the computer or deleting xcode and re-installing xcode, any other suggestions? Under the WatchApp field it shows "no eligible device connected", however, under the console the Apple Watch does appear. I have tried just about everything and can't get the watch to appear in Xcode. I am running all this on a MacBook Pro with Sonoma. Thanks for any assistance!
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1.1k
Activity
9h
Subscriptions locked "Waiting for Review" by a cancelled submission. Cannot edit them or remove the images App Review flagged (case 20000117635283)
My iOS app's first submission (ThymeBlock, Apple ID 6779269775) was rejected under 2.3.2 solely over the OPTIONAL promotional images on my two auto-renewable subscriptions. The required fix, deleting the images, was impossible: both subscription records were locked in "Waiting for Review" and the image field disabled. My reply in the submission thread went unanswered for 48+ hours, so I cancelled the submission (standard advice). The cancel completed, no submission exists anymore, and both subscriptions REMAIN locked in "Waiting for Review", held by nothing. I cannot edit them and cannot delete the flagged images, so resubmitting the app version cannot satisfy the rejection: the change App Review required is impossible to make. Developer Program Support has so far responded with unrelated information, and on a call suggested the subscriptions are in review due to "pending charges from July 18", which seems impossible since the app has never been released and has zero customers. This matches threads 705460 and 717024 (same lock; resolved only by Apple server-side). Case number: 20000117635283. Could App Review or App Store Connect staff release my two subscription records to an editable state, or remove the two promotional image as the rejection requested?
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47
Activity
9h
“waiting for review” status over 7 days
Hi. This is my first time submitting for app review. my app been stuck in “waiting for review” status for over 7 days. Any idea? Any help is appreciated.
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35
Activity
9h
Question about audio background playback on iOS
Hi everyone, is there any update regarding background audio session behavior on the latest iOS version? Thanks!
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21
Activity
9h
Waiting for support for a month
Long story short, I moved to the US from Sweden a while back and updated my Apple account to the US. I had gotten an email about updating my address which I had totally missed. "All of a sudden" I couldn't upload new updates to my app and at that point I had no clue what was going on. I reached out to the support and very quickly I got an email saying that I need to upload proof of residency which I did. After that I haven't heard from the support in 30 days and I'm starting to get a little worried about what's going on. Has this happened to anyone else? If the support sees this, my case number is 102928128301
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11
Activity
9h
Enrollment blocked — "Contact Support" instead of payment step (ID 3D3APU3PLB)
Hello, I am unable to complete my Apple Developer Program enrollment and would appreciate any help from Apple staff. Enrollment ID: 3D3APU3PLB Enrollment type: Individual Region: Serbia Issue: When I sign in and click "Continue your enrollment", I only get a "Contact Support" message. The flow never reaches the payment step, so I cannot proceed or pay. Background: An earlier payment attempt was declined by my bank. My bank has confirmed the block was on their side and has since authorized the transaction. I am ready to pay immediately. What I have verified: Two-factor authentication is enabled Email-format Apple Account, not a phone number Legal name, address, date of birth and phone number are correct and match my ID document No VPN used Enrollment region, address, phone number and card are all Serbian I have contacted Apple Developer Support but have not received a resolution. Could someone please review enrollment ID 3D3APU3PLB and reset it so I can complete the process? Thank you.
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13
Activity
9h
Developer account subscription not working
I signed up for my developer account on my iPhone, and completed my purchase using Apple Pay. I have an email confirming my subscription and the subscription shows up in my subscription list. However, when I got to the developer portal it says I am pending and requests that I complete my purchase. It really seems like something is not working properly. Any advice?
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10
Activity
9h
Technical specifications for a macOS immersive 180° video application (Apple Vision Pro)
Hello, I am not a developer, and I am programming a macOS application in Xcode with the help of Claude (Anthropic). Claude writes the code for me, but I need your help regarding the technical specifications. I am not trying to understand every technical detail, nor am I looking for someone to write the code for me. My goal is to obtain the most accurate technical information possible so that I can pass it directly to Claude, who will then generate the corresponding code in Xcode. This application is a personal project. It is not intended to be published on the App Store. Its sole purpose is to automatically process my own videos recorded with two DJI Action 6 cameras. It requires no user settings : the optimal parameters are defined by default within the application, and it directly outputs the final video file. My objective is to create an application that takes as input the two videos from the DJI Action 6 cameras mounted on a rig, and then produces a file that delivers a 180° immersive video with the highest possible quality. Claude has already conducted research in Apple's documentation as well as various online resources to determine the correct output format, encoding parameters, and necessary constraints. Despite this, the current result is not satisfactory. Currently, my application does not directly generate a file in the Apple Immersive format. Instead, it produces a stereoscopic video file containing both the left and right views side-by-side. I then use Moonlink on my Mac Studio and on my Apple Vision Pro, to play this video (the video is on the Mac and sent to the vision pro, wich works perfectly fine on some videos I have found on internet). The file is correctly recognized and can be opened, but the result presents two major issues: Playback is extremely choppy (about one second of playback followed by several seconds of freezing); The image is pinched at the top and bottom, which likely indicates an issue with the format, projection, or how the player interprets the file. I have no preference regarding the final format. If the best solution is to directly generate a file in the Apple Immersive format compatible with the Apple Vision Pro, that works for me. If, on the other hand, the best approach is to produce a high-quality stereoscopic video with the left and right views side-by-side, which can then be interpreted by a player application on the Apple Vision Pro or potentially other headsets, that works for me as well. My sole objective is to obtain: The best possible image quality (even though I am aware it will not match the quality produced by a Blackmagic URSA Cine Immersive camera); Perfectly smooth playback, without any stuttering or freezing; A correctly displayed 180° immersive video. Here are the specifications of my source videos: Two DJI Action 6 cameras. Interpupillary/Inter-axial distance (between optical centers): 6.5 cm. FOV Boost lens mounted on each camera (182° coverage). Video mode: 4K Custom 3840 \times 3840 at 60 fps. Color profile: D-Log M. Color conversion planned in the application via a DJI D-Log M to Rec.709 LUT in .cube format (.cube provided to the app). In FOV Boost mode, DJI enforces Electronic Image Stabilization (EIS) and removes gyroscope data from the MP4 files. Stereoscopic alignment is therefore performed via image analysis within the application (using ORB feature detection). With no FOV Boost I do not reach 180° with is the target. Fixed aperture. Both cameras are triggered simultaneously using the DJI GPS remote control. Fine synchronization is subsequently performed in the application via audio cross-correlation. My question is therefore the following : What exactly are the output specifications that my application should produce (format, codec, resolution, projection, metadata, encoding parameters, and any other technical constraints) in order to achieve the best possible result for a 180° immersive video on the Apple Vision Pro? I will pass all this information directly to Claude so that he can generate the corresponding code in Xcode. Therefore, I am not looking for a code example, but rather the technical specifications to follow. I would also welcome any advice or recommendations that a specialist in Vision Pro, immersive video, or Apple technologies might deem useful to improve the quality of the result or simplify my approach. Thank you in advance for your help. Best regards, Georges attached is a screen capture of the pinched image in the Vision Pro, this happens both at top and bottom, only displayed bottom.
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130
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9h
Formal Complaint – Apple Developer Membership Active but Unusable
Dear Apple Developer, I am writing to express my complete dissatisfaction with the support and experience I have had regarding my Apple Developer membership. I have already paid for my Apple Developer Program subscription, and my membership is clearly shown as active. However, I am completely unable to use the service because the official Apple Developer app keeps asking me to subscribe again, as if I were not an active member. This is extremely frustrating. I paid for a service that I simply cannot use. To make matters worse, I have attempted to contact Apple Support by phone several times. Apple has called me back, but every single call has been completely silent. No representative speaks, and the calls are effectively useless. This has prevented me from receiving any assistance and has wasted a significant amount of my time. I expect Apple to resolve this issue as soon as possible. I have fulfilled my obligation by paying for the membership, and I expect the service to work correctly. It is unacceptable to pay for a subscription and then be blocked from using it because of what appears to be an issue with Apple's systems. Please investigate my account, restore full access to my Apple Developer membership immediately, and provide a clear explanation for why this problem has occurred. I hope this matter can be resolved promptly, as this situation is seriously affecting my ability to continue my development work. Sincerely, Luan Oliveira
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9
Activity
9h
30 fps system UI animations on Base M-series Macs in macOS 27 beta
Hi, there's a bug in macOS 27 beta (carried over from 26) that causes base (non-Pro/Max/Ultra) M-series Macs to render certain UI animations, like Finder Quick Look and system dialog pop-ups (Restart, Shut Down, etc.), at ~30 fps unless screen recording is active. Screen recording immediately restores 60 fps across the board. The Quick Look animation is also unaffected by the bug when viewing a video file. I've reproduced the bug on multiple base M4, M5 and A18 Pro Macs in Apple Stores. Not reproducible on Pro/Max/Ultra variants. I filed a bug report in April against macOS 26 and a few weeks ago against 27. I'd very much appreciate if any of you could do so as well if it affects your machines. How to reproduce: Open Finder on any base (non-Pro/Max/Ultra) M-series Mac Press Space on any non-video file Observe ~30 fps animation Start any screen recording Repeat steps 1 and 2 Observe fluid animation Thank you in advance for your help.
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15
Activity
9h
Xcode always uses free Team (CKY689QC8W) instead of paid Team (CK4269T4Q4) for code signing
I have a paid Apple Developer account (Team CK4269T4Q4, renewed until 2027/7/10), but Xcode always generates development certificates under my free personal Team (CKY689QC8W) instead of the paid one. What I've tried: Deleted all certificates from Keychain → Xcode regenerates under CKY689QC8W Revoked all certificates on developer.apple.com → same result Manually created CSR + uploaded certificate → still CKY689QC8W Signed out/in of Xcode account → no change Clean build, deleted derived data → no change The problem: iOS 18.7 requires online verification for free Team certificates. The verification always fails with "需要互联网连接以验证是否信任开发者". The "VPN & Device Management" section on iPhone never shows the developer profile. Apple Support case: 102939216200 — they confirmed the certificate was created correctly under CK4269T4Q4, but referred me to technical support here. Has anyone encountered this? How can I force Xcode to use my paid Team for code signing?
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60
Activity
9h
TestFlight installation failing across multiple apps – “The requested app is not available” (Account-level issue?)
Hello, I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account. For all affected apps: Builds upload successfully to App Store Connect Processing completes normally Builds appear in TestFlight Internal and external testing can be enabled Public links generate correctly However, when attempting to install the app via TestFlight, the installation fails with the error: “The requested app is not available or doesn’t exist.” This occurs: For internal testers For external testers Across different Apple IDs Across different devices With newly created apps After incrementing build numbers After re-uploading builds After signing out/in of TestFlight After regenerating provisioning profiles After creating entirely new app entries The issue currently affects: • TubeChat AI – Apple ID 6752591427 • Vibex – Apple ID 6756860663 • vigilAI – Apple ID 6757738356 Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem. Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account? Any guidance would be greatly appreciated.
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431
Activity
9h
Residency set memory not freed if process performs no GPU operation
Feedback report: FB23959296 If a process creates a residency set, calls requestResidency, endResidency, and then releases the residency set without ever having done any GPU operations, the memory from the residency set is not freed. Workaround: if the application runs any GPU operation (even an operation not involving the residency set) at any point in its lifecycle (before/while/after creating/releasing the residency set), the memory is freed properly. This was observed in the context of an application that makes an AI model resident in GPU-accessible memory. If the user unloads the model without running any prompts, the memory is not freed. The model occupies ~16GB of RAM so a lot of memory is being leaked. Reproduction: Store the repro.m and workaround.m files from below Run the following commands (repro.m demonstrates the bug; workaround.m demonstrates the workaround): $ clang -framework Foundation -framework Metal -o repro repro.m $ ./repro Footprint at start: 0.00 GB Footprint after buffer allocation: 4.30 GB Footprint 5s after teardown: 4.30 GB $ clang -framework Foundation -framework Metal -o workaround workaround.m $ ./workaround Footprint at start: 0.00 GB Footprint after buffer allocation: 4.37 GB Footprint 5s after teardown: 0.01 GB Expected behavior: Footprint 5s after teardown should be ~0 GB, i.e., the memory is freed. Observed behavior: Footprint 5s after teardown is 4.30 GB, i.e., the memory is not freed. Versions: XCode: 26.6 (17F113) Clang: 21.0.0 (clang-2100.1.1.101, arm64-apple-darwin25.5.0) macOS: 26.5.2 (25F84) Files: repro.m: // Build: clang -framework Foundation -framework Metal -o repro repro.m #import <Metal/Metal.h> #include <mach/mach.h> // Returns the physical memory footprint of the process. static double footprint_gb(void) { task_vm_info_data_t info; mach_msg_type_number_t n = TASK_VM_INFO_COUNT; task_info(mach_task_self(), TASK_VM_INFO, (task_info_t)&info, &n); return (double)info.phys_footprint / 1e9; } int main(int argc, char ** argv) { printf("Footprint at start: %5.2f GB\n", footprint_gb()); @autoreleasepool { id<MTLDevice> dev = MTLCreateSystemDefaultDevice(); // Allocate ~4GB of memory. const size_t size = 4ULL << 30; id<MTLBuffer> buf = [dev newBufferWithLength:size options:MTLResourceStorageModeShared]; memset(buf.contents, 0xab, size); // fault the pages in printf("Footprint after buffer allocation: %5.2f GB\n", footprint_gb()); MTLResidencySetDescriptor * desc = [[MTLResidencySetDescriptor alloc] init]; id<MTLResidencySet> rset = [dev newResidencySetWithDescriptor:desc error:nil]; [desc release]; [rset addAllocation:buf]; [rset commit]; [rset requestResidency]; [rset endResidency]; [rset removeAllAllocations]; [rset commit]; [rset release]; [buf release]; [dev release]; } sleep(5); printf("Footprint 5s after teardown: %5.2f GB\n", footprint_gb()); return 0; } workaround.m: // Build: clang -framework Foundation -framework Metal -o workaround workaround.m #import <Metal/Metal.h> #include <mach/mach.h> // Returns the physical memory footprint of the process. static double footprint_gb(void) { task_vm_info_data_t info; mach_msg_type_number_t n = TASK_VM_INFO_COUNT; task_info(mach_task_self(), TASK_VM_INFO, (task_info_t)&info, &n); return (double)info.phys_footprint / 1e9; } // Performing any work on the GPU ensures the memory from the residency set will be released. static void do_dummy_work(id<MTLDevice> dev, id<MTLCommandQueue> queue) { @autoreleasepool { id<MTLBuffer> tmp = [dev newBufferWithLength:1 options:MTLResourceStorageModeShared]; id<MTLCommandBuffer> cb = [queue commandBuffer]; id<MTLBlitCommandEncoder> enc = [cb blitCommandEncoder]; [enc fillBuffer:tmp range:NSMakeRange(0, 1) value:0]; [enc endEncoding]; [cb commit]; [tmp release]; } } int main(int argc, char ** argv) { printf("Footprint at start: %5.2f GB\n", footprint_gb()); @autoreleasepool { id<MTLDevice> dev = MTLCreateSystemDefaultDevice(); id<MTLCommandQueue> queue = [dev newCommandQueue]; // Workaround that ensures the memory will be released. // It also works if we call this after the residency set release or at any point in between. do_dummy_work(dev, queue); // Allocate ~4GB of memory. const size_t size = 4ULL << 30; id<MTLBuffer> buf = [dev newBufferWithLength:size options:MTLResourceStorageModeShared]; memset(buf.contents, 0xab, size); // fault the pages in printf("Footprint after buffer allocation: %5.2f GB\n", footprint_gb()); MTLResidencySetDescriptor * desc = [[MTLResidencySetDescriptor alloc] init]; id<MTLResidencySet> rset = [dev newResidencySetWithDescriptor:desc error:nil]; [desc release]; [rset addAllocation:buf]; [rset commit]; [rset requestResidency]; [rset endResidency]; [rset removeAllAllocations]; [rset commit]; [rset release]; [buf release]; [queue release]; [dev release]; } sleep(5); printf("Footprint 5s after teardown: %5.2f GB\n", footprint_gb()); return 0; }
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38
Activity
9h
Accessing https://www.cgs.com via Safari returns a restricted website warning.
Hello, I have recently discovered that our company website, https://www.cgs.com, displays the message "Website Not Allowed, cgs.com is a restricted website." when accessed via iOS Safari. After investigation, I found that this occurs when the Limit Adult Websites option is enabled under Settings → Screen Time → Content & Privacy Restrictions → App Store,Media, Web, & Games → Web Content. I believe this restriction has been applied incorrectly to our website, and I would like to formally request that https://www.cgs.com be removed from this restricted list. Please let me know if any supporting materials or documentation are required from our side. Best regards
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14
Activity
9h
Apple notarization submission remains “In Progress” for over 3 hour
Hello, I am experiencing a very slow macOS notarization submission using xcrun notarytool. Environment: macOS 15.6.1 Xcode 16.0 notarytool 1.0.0 Package type: signed macOS .pkg Package size: approximately 227 MB The package is signed with a valid Developer ID Installer certificate, and local signature verification succeeds. The command reports that the file was uploaded successfully, but the submission remains in In Progress for more than one hour: xcrun notarytool submit <package-path> \ --keychain-profile <keychain-profile> \ --wait Querying the submission with --verbose shows that authentication and status API requests complete successfully with HTTP 200 responses in under two seconds. However, the server-side processing status does not change. xcrun notarytool info <submission-id> \ --keychain-profile <keychain-profile> \ --verbose \ --no-progress The detailed log is also unavailable while the submission is processing: Submission log is not yet available or submissionId does not exist There are also several other submissions in the same account that have remained in In Progress for an extended period. Could you please advise: Is there currently a delay or backlog in the notarization service? Are there account-level submission limits or throttling conditions? Is there a recommended way to obtain more detailed server-side processing diagnostics? Is using --no-wait and polling with notarytool info the recommended workflow for long-running submissions? I can provide the submission identifier and additional diagnostic information privately if required. Thank you.
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17
Activity
9h
Organization enrollment (US LLC) in processing for 10 days — Enrollment ID BH7HZA7Z9B, no contact from Developer Support
Hello, I submitted an Apple Developer Program enrollment as an organization on 07/12/2026. The status has remained "Your enrollment is being processed" since then, with no follow-up communication. Enrollment ID: BH7HZA7Z9B Enrollment date: 07/12/2026 Entity type: US-registered LLC, owner-managed Setup details: • Enrolled as Company/Organization • D-U-N-S Number active and confirmed through Apple's lookup tool; legal entity name and headquarters address match the D&B record exactly • Apple Account has two-factor authentication enabled • Work email on the organization's own domain • Company website publicly available and functional on that same domain • I am the owner/founder and hold legal binding authority for the entity Since enrolling I have not received a verification call, a request for additional documentation, or any other contact. I have checked my spam and promotions folders in case a request was filtered. I understand organization enrollments involve additional verification and that ten days may still fall within normal processing time. My questions are: Is the enrollment currently waiting on anything from my side? I can provide articles of organization, EIN confirmation letter, or government-issued photo ID immediately if needed. Should I expect a phone verification call, or is verification handled by email for this type of enrollment? At what point should I submit a follow-up support request rather than continue waiting? Happy to provide any documentation required. Thank you.
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13
Activity
9h
My subscription is stuck in "Waiting for review" Since weeks
I have added a new subscription and it is in "Waiting for review" since weeks. In between I have also submitted a new app version which got approved but this subscription is still in waiting state Did anyone face similar issue, Am I missing anything?
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26
Activity
9h
notarytool 公证无法通过
ID:f73305f0-c566-482d-ab2d-84082e9b8634 status: In Progress 详情:2026-07-24 ,应用签名 ->提交公证 -> 公证一直无法成功 In Progress,请帮忙检查并解决
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15
Activity
10h
Stuck on Ready for Distribution for days and Support ignores us
We got approved days ago and we are still stuck on Ready for Distribution. The app never goes live. We already opened tickets / sent emails to App Store Connect Support and after days we still have basically no real answer. For something that blocks a launch that is crazy. We are burning time watching a clock that does nothing. What happens on our side: the version is Ready for Distribution, the release options are locked on automatic, Save is disabled, there is no Release This Version button, and the scheduled date keeps moving forward every hour. We wait for that time, nothing publishes, then the time jumps again. Loop. We already finished Free agreement, Paid agreement, banking, tax, DSA, DAC7. Everything shows Active. The app is free, we do not want it to be a paid app. Availability for our country looks fine too. So this does not look like a missing tax form situation anymore. Is there ANY place in App Store Connect where you can actually see WHY an automatic release failed? Or why the schedule keeps sliding? We cannot find a log or error, just silence. Has anyone fixed this without waiting forever for Support? Same bug with the hour moving and no Release button? Thanks. Any tip helps. We just need this thing live.
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17
Activity
10h
Inquiry about Compatibility Issues in iOS 26​
Dear Apple Team,​ We are reaching out regarding several compatibility issues our app users have encountered after upgrading to iOS 26. These issues not only affect our application but also seem to impact the system's native settings, which has raised concerns about the universality of these problems.​ Problem Description​ Bluetooth Functionality: When users attempt to use the Bluetooth feature within our app after upgrading to iOS 26, the app freezes completely. What's more, when accessing the Bluetooth section in the system Settings app, it also freezes and ultimately crashes.​ Location Service: The location service on the device becomes inoperable after the iOS 26 upgrade. However, both the Bluetooth and location service issues are resolved after the user restarts the device.​ 2. Questions​ Universality: We are eager to know if these issues are exclusive to our app or are a more widespread problem among other applications on iOS 26. Are these known compatibility glitches in iOS 26? ​ Avoidance: Is there any guidance or best - practice that we, as developers, can follow to avoid these issues in our app? For example, are there specific API calls or configurations that need to be adjusted? ​ System - level Impact: If these are system - level bugs related to Bluetooth and location services, will they affect all apps that rely on these features? Or are there certain app - level mitigations that can be implemented? ​ We would greatly appreciate it if you could provide us with any insights, solutions, or information regarding these issues. Your prompt response will be crucial for us to address these problems and ensure a smooth user experience for our customers.​ Thank you in advance for your assistance.​ Best regards,
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279
Activity
10h