Clarification on “not responsive” Since all buttons respond correctly during our testing, I’d appreciate clarification on what App Review typically means by “not responsive” in this context:
It could mean that they are tapping something that is even a button. I had a case about 6 months ago where they claimed that nothing happened when he or she tried to make a subscription purchase. This 'something' was not even a button or anything with the tap gesture.
If I remember correctly, the same reviewer claimed that the user was not able to post a support request at our website when in fact it was just the matter of scrolling down a little further to find a text box and a button.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review