Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Apple Developer Program Payment Successful but Enrollment Still Pending After 9 Days
Title: Apple Developer Program Payment Successful but Enrollment Still Pending After 9 Days Hello everyone, I’m facing an issue with my Apple Developer Program enrollment and would really appreciate guidance from the community. I purchased the Apple Developer Program on 11 May 2026 and the payment of ₹8700 INR was successfully deducted from my account. The subscription is visible in my Apple ID subscriptions and shows active renewal until May 2027. However, my developer account still shows: “Complete your purchase” / pending enrollment. It has now been 9 days without activation. During this time I have: Created 5 support tickets Sent multiple emails to Apple Developer Support Requested callbacks several times Waited on support calls for long periods Shared payment proof, subscription screenshots, and all requested details A support representative named Connor from Developer Support replied stating that they were unable to confirm any payment attempts from my Apple Account and requested: detailed issue description screenshots error messages steps already taken I responded with all requested information, including screenshots showing: successful payment deduction active Apple subscription until 2027 pending developer enrollment screen The confusing part is that: Apple subscription/billing side confirms the subscription exists payment was successfully deducted subscription is active until 2027 But Developer Support still says they cannot see the payment on their side. After sending all proofs and requested information, I stopped receiving replies and the issue still remains unresolved. At this point I feel stuck between billing support and developer support with no clear resolution path. Has anyone experienced something similar? How long did it take to resolve? Is there any proper escalation path for Apple Developer enrollment/payment verification issues? Any help or suggestions would be greatly appreciated. Thank you.
2
1
155
3w
Apple Developer Program Enrollment Blocked
I've been unable to complete my Apple Developer Program enrollment for several months now. The process fails with the generic error: "Your enrollment in the Apple Developer Program could not be completed at this time." I've contacted Developer Support multiple times, but have either received no response or only boilerplate replies that restate the error without any explanation. No specific reason for the block has ever been provided. Enrollment ID: 3FUHF37838
0
0
152
3w
Locked Out of Developer Account
I am locked out of my developer account, and was told by Apple Support that I cant reset or unlock it because its not a "real Apple ID", and I just created the login on the Apple Developer page last week, so I cannot access my TestFlights and things in there, and am stuck until I can get back in. When I try and login to Apple Developer, I get an error that says "Check the account information and try again". Then I try and reset, it tells me that there’s an issue with the account, and bounces be between account.apple.com (which doesnt let me log in) and Apple Developer (which doesnt let me log in). Apple Support cant help me, and Apple Developer doesnt have a help line, so they asked me to post here.
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0
56
3w
Unable to Create Apple Account for Developer Organization Enrollment (‘Your account cannot be created at this time’)
Hi! I'm a first-time app founder trying to enroll my business in the Apple Developer Program as an Organization. I already have a personal Apple ID, so I'm trying to create a separate, brand new Apple Account using my business email for the enrollment. Every time I complete the account creation form and go through the verification code step, I get the error: 'Your account cannot be created at this time.' Things I've already tried: Personal cell phone number for verification A Google Voice number for verification Different browsers The Apple Developer app Different WiFi networks I only have one iPhone and one cell number, both already tied to my personal Apple ID. My D&B DUNS number is confirmed, the only blocker is creating this new Apple Account. Is there a known solution for this? It seems like it must be a common situation for small business owners who use one device for both personal and business. Any help appreciated!
4
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235
3w
Unable to Complete Apple Developer Enrollment — “Unknown error occurred” after Agreement step
Hello, I’m trying to enroll in the Apple Developer Program, but I’m running into an issue during the payment/enrollment process. Here is my situation: I currently live in New York, NY, USA I am temporarily staying in Uzbekistan My payment card is a USA card The card is linked to my Apple ID My Apple ID region/payment information is set correctly When I try to purchase the annual Apple Developer subscription, everything works until the “Agreement” step. After that, the process does not continue and I receive this error message: “Error in Apple Developer enrollment (Unknown error occurred)” I have already tried: Different browsers Different internet connections Re-signing into my Apple ID Checking payment information Unfortunately, the issue still persists. Has anyone experienced something similar, or does anyone know how this can be resolved? I would really appreciate any help or guidance. Regards!
1
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112
3w
Apple Developer Program enrollment still pending and blocking Mac app notarization
Hello Apple Developer Support, Our Apple Developer Program enrollment is still pending, and we need help understanding the status and next steps. We are planning to launch our Mac app in approximately two weeks, around June 1, 2026, and the continued pending status is becoming a serious blocker because we need to complete Developer ID signing and notarization. Could someone please review the application or let us know if any additional information is required from our side? Thank you.
2
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160
3w
Apple Developer Enrollment Still Under Review After 13 Days (Documents Already Submitted)
Hi everyone, I’m currently trying to enroll in the Apple Developer Program (Individual account), but my enrollment has been stuck under review for quite a long time. Timeline: I initially enrolled through the web Apple Support requested additional verification documents I submitted: Government ID Bank statement (proof of address) It has now been 13 days since I submitted the documents The last response from Apple Support was about a week ago saying: “We’re currently reviewing your inquiry” I also noticed that in the Apple Developer app, the “Enroll Now” button is disabled and it says: “Enrollment through the Apple Developer app is not available for this Apple Account.” I have already called support multiple times, but they only tell me that the case is still under review. Has anyone experienced something similar recently? How long did your manual verification take? Did your enrollment eventually get approved? Is there anything else I should do besides waiting? Thanks in advance.
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58
3w
CNCopyCurrentNetworkInfo returns SSID on iPhone 12 Pro (iOS 18.6.2) but returns nil on iPhone 13 (iOS 26.4.2)
I need official technical support regarding the CNCopyCurrentNetworkInfo API. My app can successfully get the Wi-Fi SSID on iPhone 12 Pro (iOS 18.6.2). But on iPhone 13 (iOS 26.4.2), the same code always returns nil and cannot get the Wi-Fi name. I have already enabled: Access WiFi Information capability Location Permission (When in Use) The app is in foreground Here is my code: private func getCurrentWiFiName() -> String? { if let interfaces = CNCopySupportedInterfaces() as? [String] { print("Detected \(interfaces.count) network interfaces") for (index, interface) in interfaces.enumerated() { print("Interface \(index): \(interface)") if let info = CNCopyCurrentNetworkInfo(interface as CFString) as? [String: Any] { print("Interface \(index) info: \(info)") if let ssid = info[kCNNetworkInfoKeySSID as String] as? String { print("Successfully got SSID: \(ssid)") return ssid } } else { print("Failed to get info for interface \(index)") } } } else { print("Failed to get network interfaces") } return nil } My questions: Why does this API work on iOS 18.6.2 but not on iOS 26.4.2? Has Apple restricted or disabled CNCopyCurrentNetworkInfo in iOS 26+? What is the official supported way for normal App Store apps to get Wi-Fi SSID on iOS 26? Thank you for your help.
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41
3w
Apple Developer Enrollment Payment Problem
Hello, when i tried to join apple developer programm first time. I had a problem. After clicking the final button i got "We are unable to process your request. An unknown error occurred." What the problem? I even add that card in ApplePay, so i cant imagine what the problem? I am from Georgia (Country) Is it problem in Mobile Phone Number (not Georgian) or what? Help
1
0
187
3w
Apple Developer Program enrollment stuck with “Complete your purchase” and “Duplicate order”
Hello, I am trying to enroll in the Apple Developer Program, but my enrollment appears to be stuck. I submitted my latest enrollment order on Wednesday, and today is Monday. My account still shows: “Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” However, my card has not been charged, and my membership is still not active. I previously canceled an earlier enrollment order and created a new one, but I also received a “Duplicate order” error. Now I am not sure whether there is a pending order, a duplicate order, or a stuck payment state on my account. I contacted Apple Developer Support by email and also requested a phone callback. I waited around 90 minutes on the first call without reaching an agent, then received another callback and waited again for more than 40 minutes without anyone answering. My card works normally for international online payments. Also, when I enter the card details, I am not redirected to any payment confirmation or 3D Secure page, and I am not asked for CVV. The order just goes into processing. Has anyone experienced the same issue with Apple Developer Program enrollment? How did you resolve the stuck “Complete your purchase” / “Duplicate order” state? Any advice would be appreciated. I can provide my Enrollment ID privately to Apple Support if needed.
0
0
118
3w
Cannot create new developer account
Trying to make a new developer account but says I cannot. Here are the variables. I have a personal icloud account, it was tied to a developer organization account for an app and company I shut down. I let that developer account expire. Both tied to my mobile number. I can access it but cannot do anything. Trying to setup a new organization developer account using that mobile phone number, but it will not let me create the account. (have a new app/company) Used a different phone number and still got the message that I could not create a new account at this time.
3
0
281
4w
Apple developer renewal
The Apple Developer app shows: “Apple Developer Program — 1 year membership — Valid through May 08, 2026” But the Apple Developer website and App Store Connect still show: “Your Apple Developer Program membership has expired.” I’m also seeing: “The Apple Developer Program License Agreement has been updated and needs to be reviewed.” I am logged in as the Account Holder of an Organization account. Tried: Signing out/in Different browser/device Checking Membership section Apple Developer app App Store Connect agreements Still unable to remove the expired warning. Has anyone faced this delayed renewal sync issue before? How long did Apple take to resolve it?
2
1
94
4w
Unable to complete Apple Developer Program Enrollment – Payment Charged
Hello everyone, I'm adding my experience to this thread as I'm dealing with a similar situation. I enrolled in the Apple Developer Program last week and was successfully charged $99.00 — I have the receipt to confirm this. However, I believe I may have accidentally withdrawn my application after a previous failed charge attempt, which seems to have caused a mismatch: the Order ID on my charge receipt is different from the enrollment ID currently showing on my enrollment page. Summary: Amount Charged: $99.00 Status: Payment confirmed (receipt in hand), enrollment not active What I need: Apple to align existing charge and Enrollment ID to account Could someone from Apple help me get this sorted? Thank you.
0
0
77
4w
Unable to complete Apple Developer Program Enrollment – Payment Charged
Hi everyone, I'm adding my own experience to this thread because I'm facing the exact same issue and need help urgently. I attempted to enroll in the Apple Developer Program last week and was charged $99.00 — but I was never enrolled. What makes my situation especially concerning is that when I navigate to the registration/enrollment page now, the Order/Enrollment ID shown is different from the Order ID on my charge receipt. I have both the charge receipt and the current registration Order ID on hand. Summary: Amount Charged: $99.00 Status: Payment taken, enrollment not completed Key issue: The Order ID on the charge receipt does not match the ID currently showing on the registration page I've tried checking my order status through the Apple Developer portal and keep hitting an error page. Apple Support via email has not resolved this.
0
0
49
4w
Switch to organization membership - HELP?
I have an individual membership which I want to switch to organization membership. Ive completed all the forms and stuff, now multiple times, without getting any response. So 2 months ago I contacted support, and then again last month, and now earlier this week - No answer. So what do I do now? Ive tried submitting the form, nothing happens. Multiple times now. Ive tried contacting support, nothing happens. Multiple times. Whats my solution here? This is stopping me from publishing.
2
2
80
May ’26
Apple Developer Program Payment Successful but Enrollment Still Pending After 9 Days
Title: Apple Developer Program Payment Successful but Enrollment Still Pending After 9 Days Hello everyone, I’m facing an issue with my Apple Developer Program enrollment and would really appreciate guidance from the community. I purchased the Apple Developer Program on 11 May 2026 and the payment of ₹8700 INR was successfully deducted from my account. The subscription is visible in my Apple ID subscriptions and shows active renewal until May 2027. However, my developer account still shows: “Complete your purchase” / pending enrollment. It has now been 9 days without activation. During this time I have: Created 5 support tickets Sent multiple emails to Apple Developer Support Requested callbacks several times Waited on support calls for long periods Shared payment proof, subscription screenshots, and all requested details A support representative named Connor from Developer Support replied stating that they were unable to confirm any payment attempts from my Apple Account and requested: detailed issue description screenshots error messages steps already taken I responded with all requested information, including screenshots showing: successful payment deduction active Apple subscription until 2027 pending developer enrollment screen The confusing part is that: Apple subscription/billing side confirms the subscription exists payment was successfully deducted subscription is active until 2027 But Developer Support still says they cannot see the payment on their side. After sending all proofs and requested information, I stopped receiving replies and the issue still remains unresolved. At this point I feel stuck between billing support and developer support with no clear resolution path. Has anyone experienced something similar? How long did it take to resolve? Is there any proper escalation path for Apple Developer enrollment/payment verification issues? Any help or suggestions would be greatly appreciated. Thank you.
Replies
2
Boosts
1
Views
155
Activity
3w
Apple Developer Program Enrollment Blocked
I've been unable to complete my Apple Developer Program enrollment for several months now. The process fails with the generic error: "Your enrollment in the Apple Developer Program could not be completed at this time." I've contacted Developer Support multiple times, but have either received no response or only boilerplate replies that restate the error without any explanation. No specific reason for the block has ever been provided. Enrollment ID: 3FUHF37838
Replies
0
Boosts
0
Views
152
Activity
3w
Locked Out of Developer Account
I am locked out of my developer account, and was told by Apple Support that I cant reset or unlock it because its not a "real Apple ID", and I just created the login on the Apple Developer page last week, so I cannot access my TestFlights and things in there, and am stuck until I can get back in. When I try and login to Apple Developer, I get an error that says "Check the account information and try again". Then I try and reset, it tells me that there’s an issue with the account, and bounces be between account.apple.com (which doesnt let me log in) and Apple Developer (which doesnt let me log in). Apple Support cant help me, and Apple Developer doesnt have a help line, so they asked me to post here.
Replies
0
Boosts
0
Views
56
Activity
3w
Unable to Create Apple Account for Developer Organization Enrollment (‘Your account cannot be created at this time’)
Hi! I'm a first-time app founder trying to enroll my business in the Apple Developer Program as an Organization. I already have a personal Apple ID, so I'm trying to create a separate, brand new Apple Account using my business email for the enrollment. Every time I complete the account creation form and go through the verification code step, I get the error: 'Your account cannot be created at this time.' Things I've already tried: Personal cell phone number for verification A Google Voice number for verification Different browsers The Apple Developer app Different WiFi networks I only have one iPhone and one cell number, both already tied to my personal Apple ID. My D&B DUNS number is confirmed, the only blocker is creating this new Apple Account. Is there a known solution for this? It seems like it must be a common situation for small business owners who use one device for both personal and business. Any help appreciated!
Replies
4
Boosts
0
Views
235
Activity
3w
Unable to Complete Apple Developer Enrollment — “Unknown error occurred” after Agreement step
Hello, I’m trying to enroll in the Apple Developer Program, but I’m running into an issue during the payment/enrollment process. Here is my situation: I currently live in New York, NY, USA I am temporarily staying in Uzbekistan My payment card is a USA card The card is linked to my Apple ID My Apple ID region/payment information is set correctly When I try to purchase the annual Apple Developer subscription, everything works until the “Agreement” step. After that, the process does not continue and I receive this error message: “Error in Apple Developer enrollment (Unknown error occurred)” I have already tried: Different browsers Different internet connections Re-signing into my Apple ID Checking payment information Unfortunately, the issue still persists. Has anyone experienced something similar, or does anyone know how this can be resolved? I would really appreciate any help or guidance. Regards!
Replies
1
Boosts
0
Views
112
Activity
3w
Apple Developer Program enrollment still pending and blocking Mac app notarization
Hello Apple Developer Support, Our Apple Developer Program enrollment is still pending, and we need help understanding the status and next steps. We are planning to launch our Mac app in approximately two weeks, around June 1, 2026, and the continued pending status is becoming a serious blocker because we need to complete Developer ID signing and notarization. Could someone please review the application or let us know if any additional information is required from our side? Thank you.
Replies
2
Boosts
0
Views
160
Activity
3w
Apple Developer Enrollment Still Under Review After 13 Days (Documents Already Submitted)
Hi everyone, I’m currently trying to enroll in the Apple Developer Program (Individual account), but my enrollment has been stuck under review for quite a long time. Timeline: I initially enrolled through the web Apple Support requested additional verification documents I submitted: Government ID Bank statement (proof of address) It has now been 13 days since I submitted the documents The last response from Apple Support was about a week ago saying: “We’re currently reviewing your inquiry” I also noticed that in the Apple Developer app, the “Enroll Now” button is disabled and it says: “Enrollment through the Apple Developer app is not available for this Apple Account.” I have already called support multiple times, but they only tell me that the case is still under review. Has anyone experienced something similar recently? How long did your manual verification take? Did your enrollment eventually get approved? Is there anything else I should do besides waiting? Thanks in advance.
Replies
0
Boosts
0
Views
58
Activity
3w
CNCopyCurrentNetworkInfo returns SSID on iPhone 12 Pro (iOS 18.6.2) but returns nil on iPhone 13 (iOS 26.4.2)
I need official technical support regarding the CNCopyCurrentNetworkInfo API. My app can successfully get the Wi-Fi SSID on iPhone 12 Pro (iOS 18.6.2). But on iPhone 13 (iOS 26.4.2), the same code always returns nil and cannot get the Wi-Fi name. I have already enabled: Access WiFi Information capability Location Permission (When in Use) The app is in foreground Here is my code: private func getCurrentWiFiName() -> String? { if let interfaces = CNCopySupportedInterfaces() as? [String] { print("Detected \(interfaces.count) network interfaces") for (index, interface) in interfaces.enumerated() { print("Interface \(index): \(interface)") if let info = CNCopyCurrentNetworkInfo(interface as CFString) as? [String: Any] { print("Interface \(index) info: \(info)") if let ssid = info[kCNNetworkInfoKeySSID as String] as? String { print("Successfully got SSID: \(ssid)") return ssid } } else { print("Failed to get info for interface \(index)") } } } else { print("Failed to get network interfaces") } return nil } My questions: Why does this API work on iOS 18.6.2 but not on iOS 26.4.2? Has Apple restricted or disabled CNCopyCurrentNetworkInfo in iOS 26+? What is the official supported way for normal App Store apps to get Wi-Fi SSID on iOS 26? Thank you for your help.
Replies
0
Boosts
0
Views
41
Activity
3w
Having Trouble with Change of developer name
Hi guys, anyone know what can help? i currently have an individual account and want to update my apple id name to my legal name. i current use my preferred name but as the document requires i need the names to match but i have not been able to edit on my device and on the appleid website. the support teams have been moving me around.
Replies
1
Boosts
0
Views
551
Activity
3w
Apple Developer Enrollment Payment Problem
Hello, when i tried to join apple developer programm first time. I had a problem. After clicking the final button i got "We are unable to process your request. An unknown error occurred." What the problem? I even add that card in ApplePay, so i cant imagine what the problem? I am from Georgia (Country) Is it problem in Mobile Phone Number (not Georgian) or what? Help
Replies
1
Boosts
0
Views
187
Activity
3w
Apple Developer Program enrollment stuck with “Complete your purchase” and “Duplicate order”
Hello, I am trying to enroll in the Apple Developer Program, but my enrollment appears to be stuck. I submitted my latest enrollment order on Wednesday, and today is Monday. My account still shows: “Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” However, my card has not been charged, and my membership is still not active. I previously canceled an earlier enrollment order and created a new one, but I also received a “Duplicate order” error. Now I am not sure whether there is a pending order, a duplicate order, or a stuck payment state on my account. I contacted Apple Developer Support by email and also requested a phone callback. I waited around 90 minutes on the first call without reaching an agent, then received another callback and waited again for more than 40 minutes without anyone answering. My card works normally for international online payments. Also, when I enter the card details, I am not redirected to any payment confirmation or 3D Secure page, and I am not asked for CVV. The order just goes into processing. Has anyone experienced the same issue with Apple Developer Program enrollment? How did you resolve the stuck “Complete your purchase” / “Duplicate order” state? Any advice would be appreciated. I can provide my Enrollment ID privately to Apple Support if needed.
Replies
0
Boosts
0
Views
118
Activity
3w
Cannot create new developer account
Trying to make a new developer account but says I cannot. Here are the variables. I have a personal icloud account, it was tied to a developer organization account for an app and company I shut down. I let that developer account expire. Both tied to my mobile number. I can access it but cannot do anything. Trying to setup a new organization developer account using that mobile phone number, but it will not let me create the account. (have a new app/company) Used a different phone number and still got the message that I could not create a new account at this time.
Replies
3
Boosts
0
Views
281
Activity
4w
Apple developer renewal
The Apple Developer app shows: “Apple Developer Program — 1 year membership — Valid through May 08, 2026” But the Apple Developer website and App Store Connect still show: “Your Apple Developer Program membership has expired.” I’m also seeing: “The Apple Developer Program License Agreement has been updated and needs to be reviewed.” I am logged in as the Account Holder of an Organization account. Tried: Signing out/in Different browser/device Checking Membership section Apple Developer app App Store Connect agreements Still unable to remove the expired warning. Has anyone faced this delayed renewal sync issue before? How long did Apple take to resolve it?
Replies
2
Boosts
1
Views
94
Activity
4w
Unable to complete Apple Developer Program Enrollment – Payment Charged
Hello everyone, I'm adding my experience to this thread as I'm dealing with a similar situation. I enrolled in the Apple Developer Program last week and was successfully charged $99.00 — I have the receipt to confirm this. However, I believe I may have accidentally withdrawn my application after a previous failed charge attempt, which seems to have caused a mismatch: the Order ID on my charge receipt is different from the enrollment ID currently showing on my enrollment page. Summary: Amount Charged: $99.00 Status: Payment confirmed (receipt in hand), enrollment not active What I need: Apple to align existing charge and Enrollment ID to account Could someone from Apple help me get this sorted? Thank you.
Replies
0
Boosts
0
Views
77
Activity
4w
Unable to complete Apple Developer Program Enrollment – Payment Charged
Hi everyone, I'm adding my own experience to this thread because I'm facing the exact same issue and need help urgently. I attempted to enroll in the Apple Developer Program last week and was charged $99.00 — but I was never enrolled. What makes my situation especially concerning is that when I navigate to the registration/enrollment page now, the Order/Enrollment ID shown is different from the Order ID on my charge receipt. I have both the charge receipt and the current registration Order ID on hand. Summary: Amount Charged: $99.00 Status: Payment taken, enrollment not completed Key issue: The Order ID on the charge receipt does not match the ID currently showing on the registration page I've tried checking my order status through the Apple Developer portal and keep hitting an error page. Apple Support via email has not resolved this.
Replies
0
Boosts
0
Views
49
Activity
4w
Cannot renew expired membership - Renew button missing
My Apple Developer Program membership has expired and I am completely unable to renew it through any documented channel. After 3 days with no response on my support case, I am posting here hoping for community advice or Apple staff visibility.
Replies
0
Boosts
1
Views
119
Activity
4w
Problem activating developer program
I did everything on 05-09-2026 and no update since then, account still pendant, no mail, no response for the 2 tickets I send, buet hey the charge was made! Document was uploaded, two tickets were opened, none has answer, I got charged for waiting, this is not good. I need answers for this!
Replies
0
Boosts
0
Views
113
Activity
4w
Apple Developer Account Payment Completed but Account Still Pending
Hello Apple Developer Support, I have successfully completed the payment for my Apple Developer Account and I also received the payment confirmation email. However, my account is still showing as “Pending”. Please check my account status and help resolve this issue as soon as possible. Thank you. Best regards, Yana Worldwide India
Replies
1
Boosts
1
Views
165
Activity
4w
Switch to organization membership - HELP?
I have an individual membership which I want to switch to organization membership. Ive completed all the forms and stuff, now multiple times, without getting any response. So 2 months ago I contacted support, and then again last month, and now earlier this week - No answer. So what do I do now? Ive tried submitting the form, nothing happens. Multiple times now. Ive tried contacting support, nothing happens. Multiple times. Whats my solution here? This is stopping me from publishing.
Replies
2
Boosts
2
Views
80
Activity
May ’26
Where do I get help for ID verification?
the persona app dirited my data so that when I submitted for ID as a developer it flagged it. Where do I go to give an engineer my proof I am who I say I am? thank you!
Replies
0
Boosts
1
Views
362
Activity
May ’26