Hi, While I understand that some enrollment reviews may take time, it has now been nearly a month since we submitted our company enrollment on April 11, and unfortunately, we still have no concrete updates or next steps. As a small business, this extended delay is significantly affecting our operations. We are unable to proceed with our product launch, engage with partners, or move forward with development work. Each passing day adds to the financial and operational pressure we’re facing. To be completely transparent, we honestly don’t believe there is a large set of documents or verifications that would justify such a long review. Our company’s D-U-N-S information has been provided and contains clear, publicly verifiable details about our registration and address. Beyond that, there is no additional documentation that should require extended evaluation. From our research, we’ve learned that some enrollments may get stuck in the review pipeline indefinitely unless manually escalated — and some companies only managed to resolve the issue after getting in touch with senior contacts or executives. We kindly ask — and sincerely hope — that instead of a standard response confirming the enrollment is “under review,” we can receive a more concrete update: what stage it is truly at, whether any verification is pending, and whether manual intervention is required. Case ID: 102578249178

Can someone please assist or advise on the next steps? I recently applied for enrollment via the Apple Developer website and was approved. After making payment, I received an email from Apple Developer Support advising me to re-enroll using the Apple Developer app due to a card processing issue. They mentioned our application would be "fast-tracked" if submitted through the app. However, since re-enrolling via the app, I haven’t received any updates from support. Whenever I request feedback, the only response I get is, "It’s still under review." It has now been almost two weeks, and our launch date is fast approaching. We’ve already submitted all the required information, but support has not been helpful despite multiple follow-ups.

有効期限が2026年10月10日のApple Push Servicesに記載されている証明書について、その内容を確認すると、以下の出力が表示されます。 notBefore=2022 年 7 月 14 日 10:XX:XX GMT notAfter=2023 年 8 月 13 日 10:XX:XX GMT このため、Firebase は証明書の有効期限が切れていると認識し、アップロードを許可しません。 この問題の既知のバグや回避策があれば教えていただけますか?

我们这边收到的一个通知，是设置的订阅明明是6块，苹果通知过来的是renewalPrice是6000，个别是6000，也有600的，如何设置renewalPrice这个字段是除1000还是除100换算

Hello, I’ve attempted multiple times to enroll in the Apple Developer Program, but the enrollment consistently fails. Despite reaching out to Apple Support through several emails, I have never received a clear explanation or log details on why the enrollment was not successful. I even requested that my client (with a foreign account) attempt the payment on my behalf, yet the application was still rejected. This suggests the issue is not simply related to payment method or regional restrictions. At this point, I would appreciate clear feedback or error details explaining why the enrollment fails so I can resolve the issue. For reference, here is the Purchase ID issued to me during the attempted enrollment: DWHQ8WFZJH I kindly ask Apple Support or community members with similar experience to assist in resolving this matter.

I am a new app developer and am entirely new to the process of developing and publishing an app. Right now I am in the midst of publishing my app and have bumped into an issue which app store connect isn't really helping to answer. I was wondering if I could get help here for these issues. Have a countdown feature that works based on device id. The device id and all others go through but the countdown feature doesn't show up. This is an issue that only seems to occur on the App Review's ipad air (5th gen) iPadOS 18.5. I have tested the app on my iphone 14,ipad mini and ipad pro with no issues. I'm not sure how I am supposed to solve an issue which I am unable to recreate. (I have told Apple Review to try reloading the page or resubmitting the dates required for the countdown. They claimed to have resubmitted the dates but have mentioned nothing about reloading the page.) Currently, I am trying to find a way to work the app on the ipad air but if i am unable to recreate the issue,I'm not sure how to solve it. please help!

After contacting Apple Support regarding MDM support for my Apple Developer Account, I received a link for my MDM request. The form in the link however requests for my Apple ID which seems to only be possible if I have an App on the AppStore. Considering I am only building an MDM Server I can not provide an Apple ID for this purpose. I have tried explaining this to the AppleSupport contact but I'm not getting any real result. I would appreciate any suggestions or support from this forum. I specifically require access to the MDM Vendor CSR Signing Certificate so that I can generate the APNs MDM Push Certificate needed for our MDM server to communicate with Apple devices.

Hello, Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website. Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated. Thank you.

Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.

I created an apple development certificate using an api key. When the certificate was created and I want to revoke the certificate but revoke button and download button is not there. I am an Admin in that account. Not sure how to fix this

I'm trying to open an Apple account to enroll in the developer programme from Bangladesh but couldn't get verification code on Bangladeshi phone number. I've tried multiple phone numbers but got the same response (Verification codes can't be sent to this phone number at this time. Please try again later).

I enrolled to the program via the Developer app and paid for the subscription, got my receipt. The app now says the enrollment is not available. Xcode says I have no developer account. The Appstore mac app says the subscription is active. The developer website says I need to pay. Again. Is this some kind of scam or what?

I have installed WATCHOS 26 Developers Beta in my Apple Watch 6 after installation I found that the battery drains after two hours Now i can not remove 26 and go back to earlier version any ideas

I am using v1/apps/{appid}/appPricePoints to get app pricepoints. Few days ago i noticed that calling v1/apps/{appid}/appPricePointsfilter[territory]=USA&limit=200 i get four pages but last page just reaches only 400$ pricepoint. As i can see also on App Store connect Then i have to click additional prices Please help what am i missing ?

I have filled the form to request for this access, but it has been 15 days now and I haven’t gotten any feedback. Apple Support said the appropriate team will be in contact with me once it has been approved. It’s been 15 days and still nothing. I just want to know how long it would take, and Apple’s WWDC 2025 is around the corner, I was really looking forward to get this done before then.

post update to beta latest update, call app crashes and unable to view, check who called and unable to save contacts. It crashes as I try to open this. It’s becoming a problem now as unable to make call. Already tried settings reset, reboot. Can you provide a solution please?

This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.

I contacted you, but I haven't received any reply. What should I do? I need to use my developer account to publish the app; this was clearly a mistake.