Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

I am unable to update my apps because of Apple Developer License Agreement. I am told that I have to agree, yet I have agreed to every agreement available. When I log in my Developer Account there is no pending agreement either for free apps or Paid apps. The most recent one I agreed on April 6, 2026. I have logged out and in again multiple times. I tried to change the Account Holder to see if I get to agree on the agreement again but that did not help either. I have remained stuck and can't update any one of my apps since I get the error: "The Apple Developer Program License Agreement has been updated and needs to be reviewed. For more information, go to your account on the Apple Developer website." I have tried to reach out to Apple Support but no help was given. Can anyone please help? Much appreciated.

Hi Team, I recently purchased a one-year Apple Developer Program membership but have not received a membership ID. Could you help me locate the details? I would also appreciate guidance on the steps to publish my app to the App Store from my local Mac.

Is there a way for me to persist my app usage that I can see 30 days worth under Screen Time indefinitely? I'd like to roll up monthly, quarterly, annual usage for mine and my kids devices.

We have an open support case (Case ID: 102874259881) and Apple confirmed they received the documents and would follow up within two business days — but the account is still not activated. Could any Apple staff please escalate and activate account? Thank you

My Apple Developer Program membership expired on 15 April. I've been unable to renew through any of the standard routes: The account page at developer.apple.com shows no renewal option, just the expiry notice The Developer app on iPhone, iPad, and Mac shows no Renew button Going to the enrol page returns: "Sorry, you can't enrol at this time. Your Apple Account is already associated with the Account Holder of a membership." So the account is expired but still flagged as having an active membership, meaning neither the renewal nor the re-enrol path works. I've raised a support ticket (Friday 18 April), attempted three phone calls with no success, and the callback system is now returning an error when I try to book a slot. Has anyone experienced this and found a resolution? I believe this needs a backend fix on Apple's side but I can't get through to anyone who can action it. Any advice appreciated, particularly if an Apple staff member is able to assist or escalate.

I paid for a developer account on Thursday 16th. Money was taken immediately. I’ve had ZERO communication. No emails, no messages. Nothing My account says ‘pending’ still after 5 days of waiting. Support is seemingly non-existent. Asked for a callback support request. They called and I was on hold for 90 minutes until eventually I had to go do something else. Is the level of service I should expect? What else is it that I should I be doing in order to get something in return for paying money?

Hi everyone, I subscribed to the Apple Developer Program on April 12th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” I think the reason my account is still stuck is because I enrolled in the Apple Developer Program using one Apple ID and completed the payment using a different Apple ID (the subscription is currently active under this account) It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback!

HI All I ve registered for a developer account almost a week ago. they said it takes 48h. nothing yet. I have logged a ticket at support 2 days ago, still no reply. How long does it take? I need to start publishing my app. Android is ready for more than a week

I purchased my Apple Developer program on April 16, 2026. It’s been 4 days now, and my status is still stuck on "Pending." What’s worse is that the system is now prompting me to make the payment again. I know many of us are experiencing this exact same issue right now. I am from Thailand, so I decided to make a phone call to the Apple Developer support team to get this sorted out. They told me that due to a massive volume of requests, it might take a very long time to approve. They promised to "expedite" my process, but completely failed to provide any specific timeframe or even an estimated date of approval. Honestly, it felt like the support agent was just reading from a script to calm me down without actually offering any real help—they didn't even ask for my Order Number to check my case! Based on how this is being handled, I strongly believe that anyone reading this who is stuck in the same situation might have to endure this problem for months. Has anyone actually gotten their account approved recently?

Hi Support Team, I am writing regarding my enrollment which is currently showing as Pending. The payment of 99USD was from other Apple account, but the enrollment was submitted from my account. Case ID is 102866900911. Payment details: Date: 11 April 2026 Order ID: MT5786ZXVV Document: 716118431350 Could any Apple staff please activate my account? Thank you, Alisher

I paid by mistake twice for the developer account. The website does not tell you if your account is approved and I thought the payment had not gone through, so I paid twice and my account still not active, anyone has had this problem?

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin

I renewed my membership today, April 20, 2026, which had previously expired on November 5, 2025. The payment of KRW 129,000 was successfully processed, and the credit card transaction has been approved. However, my account still shows the message "Your Apple Developer Program membership has expired," and the renewal has not been applied. I have tried various troubleshooting steps, including logging out and back in, and clearing my browser cache, but the issue persists. Could you please look into this and apply the renewal to my account?

When I try to enroll Apple Developer Program for a company, getting an error. "We are unable to process your request. An unknown error occurred." Please, help me. What am i doing wrong?

I have an Apple account that was locked last September. I recently managed to log back in and renewed it, but I need to accept Apple's new policy. I've realized I've lost ownership, so I can't accept the new policy. What should I do now? I've emailed Apple and haven't received a reply for three weeks.

Hi Team, I' am trying to change my account membership from individual to organisation. Have raised multiple support requests and everytime i get an information that they will revert back within 1 business days but dont get any updates and its been more than a week. Can you please help expedite the request as i doint have any tracking number and without this i wont be able to make the app go public.

Hi! I'm a first-time app founder trying to enroll my business in the Apple Developer Program as an Organization. I already have a personal Apple ID, so I'm trying to create a separate, brand new Apple Account using my business email for the enrollment. Every time I complete the account creation form and go through the verification code step, I get the error: 'Your account cannot be created at this time.' Things I've already tried: Personal cell phone number for verification A Google Voice number for verification Different browsers The Apple Developer app Different WiFi networks I only have one iPhone and one cell number, both already tied to my personal Apple ID. My D&B DUNS number is confirmed, the only blocker is creating this new Apple Account. Is there a known solution for this? It seems like it must be a common situation for small business owners who use one device for both personal and business. Any help appreciated!

Title: Apple Developer Program payment completed but enrollment still shows “complete purchase” Hello, I enrolled in the Apple Developer Program as an individual and completed the payment on 8 April 2026. I received the invoice confirming the purchase, but my developer account still shows the message: “Purchase your membership. To continue your enrollment, complete your purchase now.” The enrollment status currently shows Pending, and it appears that the payment may not have been linked to my enrollment. Also the Enrollment Id has also not been generated I have already contacted Apple Developer Support twice but have not yet received a response. Payment details from the invoice: Order ID: MMWHM92XY3 Purchase Date: April 8, 2026 Has anyone experienced a similar issue where the payment was processed but the enrollment still shows “complete purchase”? If so, how was it resolved? Any guidance would be appreciated. Thank you.

I would love to know how to proceed with my Apple Developer Account Enrollment. I began my enrollment on the website, and when I wanted to apply, I had to reload my network around the final pages, and I don't know what happened if I was supposed to even see a payment page. I was told that I would be contacted by Apple Support with information on how I would complete enrollment. An open ticket has been there and is yet to receive a response from the Apple Developer Team. This should be a world-class team that focuses on user experience. Is there a way to get a response to help me enroll my company in this program faster?

Good morning. I have an APPLE DEVELOPER ACCOUNT. I am inquiring about Distributing In House Apps using my own website. All the links so far do not help. They all seem to be relevant to the Apple Store and not In House apps. I have my apps ready for evaluation. I understand you need to evaluate them. I want to apply for a certificate that will allow me to put the apps on my OWN website and have users download these and install to their Apple devices. So far I have been testing using own devices but every build I create does NOT create a manifest file. They do work but obviously I need a manifest for the website. I assume a relevant certificate would provide that. Can you please let me know of any and all information that applies on how to apply for an In House Distribution Certificate and how and where I should upload my apps for evaluation. Thank you so much. John