Posts under Developer Tools & Services topic

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Payment was received for my Apple developer account, but it's still on hold. What needs to be done?
To Whom It May Concern, I am writing to resolve a persistent issue with my Apple Developer Program enrollment. I have attempted to register multiple times using different accounts due to recurring errors, and I am now in a position where I have been charged but do not have access to the program. Account History & Details: Primary Account: bilal[dot]akbas1999[at]icloud[dot]com (Initial failed attempt). Previous Attempt: bilalniyaziakbas[at]gmail[dot]com (Verified identity via friend's device, charged 650 TRY but not activated). Target Account: akbas[dot]bilal1999[at]gmail[dot]com (The account I want to use for development). The Core Issue: Whenever I attempt to complete the final payment of 1029 TRY on the official website for my target account, the transaction is rejected with the message "Check your billing information," despite my banks confirming there are no issues with my cards. I have tried 4-5 different bank accounts, all with the same result. Requested Action: I have already made a partial payment of 650 TRY via my previous attempt and I am ready to pay the full required fee to have my developer access activated on my target account: akbas[dot]bilal1999[at]gmail[dot]com. Please consolidate my attempts, clear any security flags associated with my identity/cards, and guide me on how to complete the enrollment successfully. Best regards,
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iOS app shows black screen on TestFlight launch - no crash logs (Flutter, iOS 26)
Hello, I'm experiencing a critical issue with my Flutter iOS app on TestFlight where the app shows a completely black screen immediately after launch. The app does NOT crash (no .ips logs in iOS Settings → Analytics & Improvements), but Flutter Engine appears not to start at all. The same code runs perfectly on Android. PROJECT INFO: App Name: CNC AI Assistant Bundle ID: com.beratech.cncassistant Team ID: 958PPWZD27 Provisioning Profile UUID: 8122ca65-b15f-4daa-b0d2-1da5409c6859 Build CI: Codemagic Flutter Version: 3.41.5 iOS Deployment Target: 14.0 Test Device: iPad15,3 running iOS 26.x ISSUE BEHAVIOR: Build succeeds on Codemagic without errors IPA is signed with valid distribution certificate TestFlight processes and accepts the build Tester downloads/updates from TestFlight successfully App opens → completely BLACK SCREEN immediately LaunchScreen.storyboard does not appear App does not auto-close (must be manually killed) NO crash logs generated in iOS Settings Same exact codebase works on Android (Google Play Internal Testing) DEBUGGING ALREADY ATTEMPTED: Replaced main.dart with MINIMAL code (only Firebase init + single Scaffold with white background and Text widget) - still black screen Removed flutter_secure_storage package (had a known iOS 26 keychain init crash) - still black screen Updated IPHONEOS_DEPLOYMENT_TARGET from 13.0 to 14.0 in pbxproj to match Podfile platform - still black screen Tried both empty entitlements and entitlements matching the provisioning profile (com.apple.developer.applesignin + keychain-access-groups) - still black screen Verified GoogleService-Info.plist is registered in pbxproj Verified LaunchScreen.storyboard exists and is valid Verified Info.plist has UILaunchStoryboardName = LaunchScreen and ITSAppUsesNonExemptEncryption = false AppDelegate.swift contains only GeneratedPluginRegistrant.register PROVISIONING PROFILE ENTITLEMENTS: application-identifier: 958PPWZD27.com.beratech.cncassistant com.apple.developer.applesignin: Default keychain-access-groups: 958PPWZD27.*, com.apple.token com.apple.developer.team-identifier: 958PPWZD27 get-task-allow: false (production) INSTALLED PLUGINS (from GeneratedPluginRegistrant.m): firebase_auth, firebase_core, firebase_storage, cloud_firestore purchases_flutter, purchases_ui_flutter (RevenueCat) sign_in_with_apple, google_sign_in_ios shared_preferences_foundation, path_provider_foundation webview_flutter_wkwebview, video_player_avfoundation url_launcher_ios, image_picker_ios, file_picker permission_handler_apple, package_info_plus, device_info_plus app_links, open_filex QUESTIONS: What could cause a Flutter iOS app to silently fail to launch on iOS 26 with no crash logs? Is there a known incompatibility between iOS 26 and certain entitlement configurations? Could there be a mismatch issue between the provisioning profile entitlements and the app's actual entitlements that causes silent termination on iOS 26 specifically? How can I obtain detailed launch/crash logs from the test device when no .ips file is generated? (sysdiagnose only shows system services like BackgroundShortcutRunner, not my app) Are there any iOS 26-specific changes related to TestFlight builds or Flutter Engine initialization that I should be aware of? I have full access to: Complete pbxproj Info.plist, Runner.entitlements, Release.entitlements Codemagic build logs Generated IPA file Provisioning profile (.mobileprovision) Screenshots of black screen on test device Any guidance on diagnostic next steps or known iOS 26 issues would be greatly appreciated. Thank you in advance.
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“Enroll Now” button disabled – unable to proceed with Apple Developer Program enrollment
Hello, I am currently unable to proceed with the Apple Developer Program enrollment because the “Enroll Now” button is disabled on my account. Here is my situation: During a previous enrollment attempt, there was an issue with my address information. Since then, I have not been able to restart or continue the enrollment process. The “Enroll Now” button remains greyed. Additional details: I am unable to proceed with a new enrollment attempt. I do not have access to phone support in my region. Could someone please advise on how I can proceed in this situation or whether there is a way to restart the enrollment process? Thank you for your help.
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Struggling to enroll to developer program
I am currently stuck while trying to enroll in the Apple Developer Program. Initially, the app kept throwing an error without any details, so I reached out to support. Unfortunately, responses take nearly a week, and in several cases, I received only generic replies. Eventually, I was asked to submit documents for ID verification, which I did a week ago. Since then, there has been no update. On top of that, the “Enroll” button in the app is now disabled. I have requested escalation multiple times, but there has been no progress on that either. This delay has already impacted my app launch timeline. Due to the lack of progress with Apple enrollment, I went ahead and released the app on Android instead. I didn’t expect this kind of experience. If the high volume of support tickets is causing delays, it seems like something needs to be improved on Apple’s support side. Does anyone have suggestions on how I can get this unblocked?
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Still waiting for account to be approved
Has anyone got any advice or similar experience in waiting weeks for an organisation developer account to go live? Apple advised they had all the documents they needed and was ready to set me up but checked whether I wanted individual or organisation account (I asked a question about this) and it’s been 3 weeks since I requested the account and I’m not sure how long it should take? is anyone from Apple able to check my application to see if its lost in the system? thanks :)
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issue with my Apple Developer Program membership
Hi everyone, I’m having an issue with my Apple Developer Program membership and App Store Connect access. My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed. However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message: “To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.” It has already been more than 48 hours since the payment and activation, but App Store Connect still does not recognize my account. I contacted Apple Developer Support several times, but I still haven’t received a clear response or solution. Has anyone experienced this before? Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing? I would really appreciate any advice from the community. Thank you.
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Enrollment blocked — India-based developer, requesting staff review
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state (all verified) Region: India (Bengaluru) Apple ID: email format, country set to India 2FA: enabled (genuine, not two-step) Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Pro M3 Max (macOS 26.4.1), iPhone (latest iOS), same Apple ID on both Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy
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Account Migration Stuck: Multiple follow-ups, no response
Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response Hello Apple Developer Support, Requesting escalation on a long-pending Individual-to-Organization migration. Timeline: April 7, 2026: Migration form submitted April 15, 2026: I called Apple Developer Support to request status update. The representative committed that the case team would respond within 2 business days. April 17, 2026: Aline from Developer Support responded with the migration requirements (as committed during the April 15 call). I replied the same day with all 5 verification requirements confirmed. April 22, 2026: Sent a follow-up email on the same case thread asking for status update. No response received. April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my April 22 follow-up, 20 days since original submission. Case ID: 102862706949 All migration requirements have been provided and confirmed in the case (2FA enabled, organization website publicly available, D-U-N-S number active, no paid apps or in-app purchases distributed yet). This delay is now blocking our iOS App Store submission. Our production-ready build is waiting. Has anyone experienced a similar situation in 2026 with Individual-to-Organization migration delays despite multiple follow-ups? Any guidance on the appropriate escalation path would be appreciated. Apple Support team — if this thread is monitored, kindly review and escalate to the appropriate team for resolution. Thank you.
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How to delete iOS simulator runtimes?
There are multiple iOS simulator runtimes located at /System/Library/AssetsV2/com_apple_MobileAsset_iOSSimulatorRuntime which I don't need. I tried the following approaches to delete them but not working. Xcode > Settings > Components > Delete (It can delete some but not all of them) xcrun simctl runtime list (It doesn't show the old runtimes) sudo rm (Operation not permitted) sudo rm -rf cc1f035290d244fca4f74d9d243fcd02d2876c27.asset Password: rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/AssetData/096-69246-684.dmg: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/AssetData: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/Info.plist: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/version.plist: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset: Operation not permitted I have two questions: Why "xcrun simctl runtime list" is unable to list some old runtimes? How to delete them?
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No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
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Enrollment pending after document submission
Hi, My enrollment has been "Pending" for 3 business days after submitting the requested documents. Details: Country: Peru Entity: Individual Subscription paid: April 22, 2026 (PEN 389.90, confirmation received) Documents submitted and acknowledged on April 22 with a "follow-up within two business days" message Today (April 25): account still shows "Pendiente" with a prompt to pay again, even though payment is active I have an open Case ID with Apple Developer Support and can share it privately if a moderator needs to reference it. Is this delay normal right now? Posting here in case anyone has guidance or has experienced this recently. Thanks!
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Apple developer account and App connect activation
its been more than 4 days (i.e. 106Hours) i made payment for my developer account and still didn't received my access. it asked me to wait for 48Hrs and after that i raised a case as well (case ID is 102879074844). no call, no email or any kind of communication. need help with this. anyone else also facing the same issue?
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Apple Developer Program || Purchase Issues
Hi Team, We have purcheased the Apple Developer Program and made teh payment of $99, it'e reflected in Apple Devloper App but Payment Receint not recived yet. Please help to get it sorted.
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Payment was received for my Apple developer account, but it's still on hold. What needs to be done?
To Whom It May Concern, I am writing to resolve a persistent issue with my Apple Developer Program enrollment. I have attempted to register multiple times using different accounts due to recurring errors, and I am now in a position where I have been charged but do not have access to the program. Account History & Details: Primary Account: bilal[dot]akbas1999[at]icloud[dot]com (Initial failed attempt). Previous Attempt: bilalniyaziakbas[at]gmail[dot]com (Verified identity via friend's device, charged 650 TRY but not activated). Target Account: akbas[dot]bilal1999[at]gmail[dot]com (The account I want to use for development). The Core Issue: Whenever I attempt to complete the final payment of 1029 TRY on the official website for my target account, the transaction is rejected with the message "Check your billing information," despite my banks confirming there are no issues with my cards. I have tried 4-5 different bank accounts, all with the same result. Requested Action: I have already made a partial payment of 650 TRY via my previous attempt and I am ready to pay the full required fee to have my developer access activated on my target account: akbas[dot]bilal1999[at]gmail[dot]com. Please consolidate my attempts, clear any security flags associated with my identity/cards, and guide me on how to complete the enrollment successfully. Best regards,
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iOS app shows black screen on TestFlight launch - no crash logs (Flutter, iOS 26)
Hello, I'm experiencing a critical issue with my Flutter iOS app on TestFlight where the app shows a completely black screen immediately after launch. The app does NOT crash (no .ips logs in iOS Settings → Analytics & Improvements), but Flutter Engine appears not to start at all. The same code runs perfectly on Android. PROJECT INFO: App Name: CNC AI Assistant Bundle ID: com.beratech.cncassistant Team ID: 958PPWZD27 Provisioning Profile UUID: 8122ca65-b15f-4daa-b0d2-1da5409c6859 Build CI: Codemagic Flutter Version: 3.41.5 iOS Deployment Target: 14.0 Test Device: iPad15,3 running iOS 26.x ISSUE BEHAVIOR: Build succeeds on Codemagic without errors IPA is signed with valid distribution certificate TestFlight processes and accepts the build Tester downloads/updates from TestFlight successfully App opens → completely BLACK SCREEN immediately LaunchScreen.storyboard does not appear App does not auto-close (must be manually killed) NO crash logs generated in iOS Settings Same exact codebase works on Android (Google Play Internal Testing) DEBUGGING ALREADY ATTEMPTED: Replaced main.dart with MINIMAL code (only Firebase init + single Scaffold with white background and Text widget) - still black screen Removed flutter_secure_storage package (had a known iOS 26 keychain init crash) - still black screen Updated IPHONEOS_DEPLOYMENT_TARGET from 13.0 to 14.0 in pbxproj to match Podfile platform - still black screen Tried both empty entitlements and entitlements matching the provisioning profile (com.apple.developer.applesignin + keychain-access-groups) - still black screen Verified GoogleService-Info.plist is registered in pbxproj Verified LaunchScreen.storyboard exists and is valid Verified Info.plist has UILaunchStoryboardName = LaunchScreen and ITSAppUsesNonExemptEncryption = false AppDelegate.swift contains only GeneratedPluginRegistrant.register PROVISIONING PROFILE ENTITLEMENTS: application-identifier: 958PPWZD27.com.beratech.cncassistant com.apple.developer.applesignin: Default keychain-access-groups: 958PPWZD27.*, com.apple.token com.apple.developer.team-identifier: 958PPWZD27 get-task-allow: false (production) INSTALLED PLUGINS (from GeneratedPluginRegistrant.m): firebase_auth, firebase_core, firebase_storage, cloud_firestore purchases_flutter, purchases_ui_flutter (RevenueCat) sign_in_with_apple, google_sign_in_ios shared_preferences_foundation, path_provider_foundation webview_flutter_wkwebview, video_player_avfoundation url_launcher_ios, image_picker_ios, file_picker permission_handler_apple, package_info_plus, device_info_plus app_links, open_filex QUESTIONS: What could cause a Flutter iOS app to silently fail to launch on iOS 26 with no crash logs? Is there a known incompatibility between iOS 26 and certain entitlement configurations? Could there be a mismatch issue between the provisioning profile entitlements and the app's actual entitlements that causes silent termination on iOS 26 specifically? How can I obtain detailed launch/crash logs from the test device when no .ips file is generated? (sysdiagnose only shows system services like BackgroundShortcutRunner, not my app) Are there any iOS 26-specific changes related to TestFlight builds or Flutter Engine initialization that I should be aware of? I have full access to: Complete pbxproj Info.plist, Runner.entitlements, Release.entitlements Codemagic build logs Generated IPA file Provisioning profile (.mobileprovision) Screenshots of black screen on test device Any guidance on diagnostic next steps or known iOS 26 issues would be greatly appreciated. Thank you in advance.
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60
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“Enroll Now” button disabled – unable to proceed with Apple Developer Program enrollment
Hello, I am currently unable to proceed with the Apple Developer Program enrollment because the “Enroll Now” button is disabled on my account. Here is my situation: During a previous enrollment attempt, there was an issue with my address information. Since then, I have not been able to restart or continue the enrollment process. The “Enroll Now” button remains greyed. Additional details: I am unable to proceed with a new enrollment attempt. I do not have access to phone support in my region. Could someone please advise on how I can proceed in this situation or whether there is a way to restart the enrollment process? Thank you for your help.
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43
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help me enroll problems
I created an Apple developer account, but I couldn't get past the enrollment screen. I created a new iCloud account, and this time when I try to enroll and enter my payment information, it says the payment wasn't approved. I've tried four different cards and three different accounts, but none of them are accepted.
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Developer subscription purchased, account status pending
As title says I have purchased a developer subscription via the app. When I log into my developer account on web, I see account status pending and waiting for purchase. Something which I have already done.
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Struggling to enroll to developer program
I am currently stuck while trying to enroll in the Apple Developer Program. Initially, the app kept throwing an error without any details, so I reached out to support. Unfortunately, responses take nearly a week, and in several cases, I received only generic replies. Eventually, I was asked to submit documents for ID verification, which I did a week ago. Since then, there has been no update. On top of that, the “Enroll” button in the app is now disabled. I have requested escalation multiple times, but there has been no progress on that either. This delay has already impacted my app launch timeline. Due to the lack of progress with Apple enrollment, I went ahead and released the app on Android instead. I didn’t expect this kind of experience. If the high volume of support tickets is causing delays, it seems like something needs to be improved on Apple’s support side. Does anyone have suggestions on how I can get this unblocked?
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Still waiting for account to be approved
Has anyone got any advice or similar experience in waiting weeks for an organisation developer account to go live? Apple advised they had all the documents they needed and was ready to set me up but checked whether I wanted individual or organisation account (I asked a question about this) and it’s been 3 weeks since I requested the account and I’m not sure how long it should take? is anyone from Apple able to check my application to see if its lost in the system? thanks :)
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issue with my Apple Developer Program membership
Hi everyone, I’m having an issue with my Apple Developer Program membership and App Store Connect access. My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed. However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message: “To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.” It has already been more than 48 hours since the payment and activation, but App Store Connect still does not recognize my account. I contacted Apple Developer Support several times, but I still haven’t received a clear response or solution. Has anyone experienced this before? Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing? I would really appreciate any advice from the community. Thank you.
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55
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Enrollment blocked — India-based developer, requesting staff review
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state (all verified) Region: India (Bengaluru) Apple ID: email format, country set to India 2FA: enabled (genuine, not two-step) Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Pro M3 Max (macOS 26.4.1), iPhone (latest iOS), same Apple ID on both Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy
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142
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Pre-fill GitHub token scopes
It would be helpful if the required token scopes were pre-filled in the URL when clicking the "Create a Token on GitHub" button when signing into a GitHub account in Xcode. FB22632532 https://github.com/feedback-assistant/reports/issues/796
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Account Migration Stuck: Multiple follow-ups, no response
Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response Hello Apple Developer Support, Requesting escalation on a long-pending Individual-to-Organization migration. Timeline: April 7, 2026: Migration form submitted April 15, 2026: I called Apple Developer Support to request status update. The representative committed that the case team would respond within 2 business days. April 17, 2026: Aline from Developer Support responded with the migration requirements (as committed during the April 15 call). I replied the same day with all 5 verification requirements confirmed. April 22, 2026: Sent a follow-up email on the same case thread asking for status update. No response received. April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my April 22 follow-up, 20 days since original submission. Case ID: 102862706949 All migration requirements have been provided and confirmed in the case (2FA enabled, organization website publicly available, D-U-N-S number active, no paid apps or in-app purchases distributed yet). This delay is now blocking our iOS App Store submission. Our production-ready build is waiting. Has anyone experienced a similar situation in 2026 with Individual-to-Organization migration delays despite multiple follow-ups? Any guidance on the appropriate escalation path would be appreciated. Apple Support team — if this thread is monitored, kindly review and escalate to the appropriate team for resolution. Thank you.
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Xcode 26.2 build crash when building project
Xcore 26.2 run on newly installed macOS 15.7.3 (24G419) crashes when attempting to build assets backtrace
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Add option to hide read posts
It would be helpful to have a filter option to hide read posts when browsing or searching the Apple Developer Forums. FB22575662 https://github.com/feedback-assistant/reports/issues/793
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How to delete iOS simulator runtimes?
There are multiple iOS simulator runtimes located at /System/Library/AssetsV2/com_apple_MobileAsset_iOSSimulatorRuntime which I don't need. I tried the following approaches to delete them but not working. Xcode > Settings > Components > Delete (It can delete some but not all of them) xcrun simctl runtime list (It doesn't show the old runtimes) sudo rm (Operation not permitted) sudo rm -rf cc1f035290d244fca4f74d9d243fcd02d2876c27.asset Password: rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/AssetData/096-69246-684.dmg: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/AssetData: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/Info.plist: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/version.plist: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset: Operation not permitted I have two questions: Why "xcrun simctl runtime list" is unable to list some old runtimes? How to delete them?
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727
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No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
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53
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Stuck on "Sending analysis to App Store Connect
Hey, im running a MacBook Pro m2 26.4.1 and Xcode 26.4. I'm trying to upload to App Store Connect and it's getting stuck on "Sending analysis to App Store Connect".... now what's interesting my Mac mini m4. same iOS works fine? Any ideas
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Enrollment pending after document submission
Hi, My enrollment has been "Pending" for 3 business days after submitting the requested documents. Details: Country: Peru Entity: Individual Subscription paid: April 22, 2026 (PEN 389.90, confirmation received) Documents submitted and acknowledged on April 22 with a "follow-up within two business days" message Today (April 25): account still shows "Pendiente" with a prompt to pay again, even though payment is active I have an open Case ID with Apple Developer Support and can share it privately if a moderator needs to reference it. Is this delay normal right now? Posting here in case anyone has guidance or has experienced this recently. Thanks!
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Apple Developer Program enrollment
My Apple Developer Program enrollment has been pending for 2 weeks. I've submitted my documents over a week ago, but have still not received any update! Please address this as soon as possible. Order Number: W1611570250
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