Posts under Developer Tools & Services topic

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Struggling to enroll to developer program
I am currently stuck while trying to enroll in the Apple Developer Program. Initially, the app kept throwing an error without any details, so I reached out to support. Unfortunately, responses take nearly a week, and in several cases, I received only generic replies. Eventually, I was asked to submit documents for ID verification, which I did a week ago. Since then, there has been no update. On top of that, the “Enroll” button in the app is now disabled. I have requested escalation multiple times, but there has been no progress on that either. This delay has already impacted my app launch timeline. Due to the lack of progress with Apple enrollment, I went ahead and released the app on Android instead. I didn’t expect this kind of experience. If the high volume of support tickets is causing delays, it seems like something needs to be improved on Apple’s support side. Does anyone have suggestions on how I can get this unblocked?
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Still waiting for account to be approved
Has anyone got any advice or similar experience in waiting weeks for an organisation developer account to go live? Apple advised they had all the documents they needed and was ready to set me up but checked whether I wanted individual or organisation account (I asked a question about this) and it’s been 3 weeks since I requested the account and I’m not sure how long it should take? is anyone from Apple able to check my application to see if its lost in the system? thanks :)
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issue with my Apple Developer Program membership
Hi everyone, I’m having an issue with my Apple Developer Program membership and App Store Connect access. My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed. However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message: “To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.” It has already been more than 48 hours since the payment and activation, but App Store Connect still does not recognize my account. I contacted Apple Developer Support several times, but I still haven’t received a clear response or solution. Has anyone experienced this before? Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing? I would really appreciate any advice from the community. Thank you.
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Enrollment blocked — India-based developer, requesting staff review
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state (all verified) Region: India (Bengaluru) Apple ID: email format, country set to India 2FA: enabled (genuine, not two-step) Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Pro M3 Max (macOS 26.4.1), iPhone (latest iOS), same Apple ID on both Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy
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Account Migration Stuck: Multiple follow-ups, no response
Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response Hello Apple Developer Support, Requesting escalation on a long-pending Individual-to-Organization migration. Timeline: April 7, 2026: Migration form submitted April 15, 2026: I called Apple Developer Support to request status update. The representative committed that the case team would respond within 2 business days. April 17, 2026: Aline from Developer Support responded with the migration requirements (as committed during the April 15 call). I replied the same day with all 5 verification requirements confirmed. April 22, 2026: Sent a follow-up email on the same case thread asking for status update. No response received. April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my April 22 follow-up, 20 days since original submission. Case ID: 102862706949 All migration requirements have been provided and confirmed in the case (2FA enabled, organization website publicly available, D-U-N-S number active, no paid apps or in-app purchases distributed yet). This delay is now blocking our iOS App Store submission. Our production-ready build is waiting. Has anyone experienced a similar situation in 2026 with Individual-to-Organization migration delays despite multiple follow-ups? Any guidance on the appropriate escalation path would be appreciated. Apple Support team — if this thread is monitored, kindly review and escalate to the appropriate team for resolution. Thank you.
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How to delete iOS simulator runtimes?
There are multiple iOS simulator runtimes located at /System/Library/AssetsV2/com_apple_MobileAsset_iOSSimulatorRuntime which I don't need. I tried the following approaches to delete them but not working. Xcode > Settings > Components > Delete (It can delete some but not all of them) xcrun simctl runtime list (It doesn't show the old runtimes) sudo rm (Operation not permitted) sudo rm -rf cc1f035290d244fca4f74d9d243fcd02d2876c27.asset Password: rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/AssetData/096-69246-684.dmg: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/AssetData: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/Info.plist: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/version.plist: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset: Operation not permitted I have two questions: Why "xcrun simctl runtime list" is unable to list some old runtimes? How to delete them?
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No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
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Enrollment pending after document submission
Hi, My enrollment has been "Pending" for 3 business days after submitting the requested documents. Details: Country: Peru Entity: Individual Subscription paid: April 22, 2026 (PEN 389.90, confirmation received) Documents submitted and acknowledged on April 22 with a "follow-up within two business days" message Today (April 25): account still shows "Pendiente" with a prompt to pay again, even though payment is active I have an open Case ID with Apple Developer Support and can share it privately if a moderator needs to reference it. Is this delay normal right now? Posting here in case anyone has guidance or has experienced this recently. Thanks!
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Need help regarding account
Good afternoon! Not sure if this is the place to get recommendations. I signed up for a developer account to push an app i have developed. I paid the $99 and received an email stating to upload ID. I uploaded id and still waiting for any communication. i signed up on Thursday apple credit was charged reviewed on the developer page and it says pending and to pay again but when i check my invoice it says complete. not really sure if this is a normal process should i just wait?
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Enrollment Deadlock: "Not authorized" for ID upload & "Enroll" button disabled in App
Hi everyone, I am completely stuck in an Apple Developer enrollment loop and could really use some advice, or hopefully an escalation if an Apple engineer sees this. Here is the exact sequence of what is happening: I attempted to enroll in the Apple Developer Program via the web portal. I completed the purchase step and received a purchase acknowledgment, but the funds were never deducted from my bank account. The developer portal still tells me I need to "complete the purchase." If I try again, it just repeats the same loop. I contacted Support, and they emailed me a link to upload my government ID for verification. When I click that link (ensuring I am fully logged into the correct Apple ID), I hit a dead end with this error: "Sorry, you don't have access. Your account isn't authorized to upload file." I searched the forums and saw the recommendation to use the Apple Developer App to bypass the web bugs. However, when I open the app, the "Enroll Now" button is completely disabled. It seems my account is locked in a "pending" state from the web attempts, which disabled the app enrollment, but I can't clear the pending state because I don't have the backend permissions to access the ID upload link Support sent me. Has anyone successfully broken out of this specific deadlock? Is there a specific phrasing I should use with Support to get them to just wipe the pending web transaction so I can start completely fresh from the iOS app? Thank you in advance for any guidance!
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Apple Developer Account deletion
I need help deleting my developer account. Whenever I try to contact developer support I receive the following error: Application error: a client-side exception has occurred while loading developer.apple.com I think I am receiving this error as I cannot update my country or phone number. My one and only phone number is already associated with my personal apple account. Apple developer support, please contact me. All I want to do is delete the developer account.
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Developer Program enrollment inactive after mobile purchase — no support response since April 21
Hi all, I enrolled in the Apple Developer Program through the Developer App on iPhone. The payment was processed successfully and I received the purchase confirmation, but my membership has never become active. Has anyone else experienced this after enrolling via the Developer App on mobile? Did it eventually resolve on its own, or did contacting support (phone, not email) help? Any guidance would be appreciated — I'm blocked from publishing. Thanks.
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help me enroll problems
I created an Apple developer account, but I couldn't get past the enrollment screen. I created a new iCloud account, and this time when I try to enroll and enter my payment information, it says the payment wasn't approved. I've tried four different cards and three different accounts, but none of them are accepted.
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20
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6d
Developer subscription purchased, account status pending
As title says I have purchased a developer subscription via the app. When I log into my developer account on web, I see account status pending and waiting for purchase. Something which I have already done.
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37
Activity
6d
Struggling to enroll to developer program
I am currently stuck while trying to enroll in the Apple Developer Program. Initially, the app kept throwing an error without any details, so I reached out to support. Unfortunately, responses take nearly a week, and in several cases, I received only generic replies. Eventually, I was asked to submit documents for ID verification, which I did a week ago. Since then, there has been no update. On top of that, the “Enroll” button in the app is now disabled. I have requested escalation multiple times, but there has been no progress on that either. This delay has already impacted my app launch timeline. Due to the lack of progress with Apple enrollment, I went ahead and released the app on Android instead. I didn’t expect this kind of experience. If the high volume of support tickets is causing delays, it seems like something needs to be improved on Apple’s support side. Does anyone have suggestions on how I can get this unblocked?
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0
Boosts
0
Views
20
Activity
6d
Still waiting for account to be approved
Has anyone got any advice or similar experience in waiting weeks for an organisation developer account to go live? Apple advised they had all the documents they needed and was ready to set me up but checked whether I wanted individual or organisation account (I asked a question about this) and it’s been 3 weeks since I requested the account and I’m not sure how long it should take? is anyone from Apple able to check my application to see if its lost in the system? thanks :)
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1
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0
Views
91
Activity
1w
issue with my Apple Developer Program membership
Hi everyone, I’m having an issue with my Apple Developer Program membership and App Store Connect access. My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed. However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message: “To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.” It has already been more than 48 hours since the payment and activation, but App Store Connect still does not recognize my account. I contacted Apple Developer Support several times, but I still haven’t received a clear response or solution. Has anyone experienced this before? Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing? I would really appreciate any advice from the community. Thank you.
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1
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0
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55
Activity
1w
Enrollment blocked — India-based developer, requesting staff review
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state (all verified) Region: India (Bengaluru) Apple ID: email format, country set to India 2FA: enabled (genuine, not two-step) Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Pro M3 Max (macOS 26.4.1), iPhone (latest iOS), same Apple ID on both Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy
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2
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144
Activity
1w
Pre-fill GitHub token scopes
It would be helpful if the required token scopes were pre-filled in the URL when clicking the "Create a Token on GitHub" button when signing into a GitHub account in Xcode. FB22632532 https://github.com/feedback-assistant/reports/issues/796
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71
Activity
1w
Account Migration Stuck: Multiple follow-ups, no response
Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response Hello Apple Developer Support, Requesting escalation on a long-pending Individual-to-Organization migration. Timeline: April 7, 2026: Migration form submitted April 15, 2026: I called Apple Developer Support to request status update. The representative committed that the case team would respond within 2 business days. April 17, 2026: Aline from Developer Support responded with the migration requirements (as committed during the April 15 call). I replied the same day with all 5 verification requirements confirmed. April 22, 2026: Sent a follow-up email on the same case thread asking for status update. No response received. April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my April 22 follow-up, 20 days since original submission. Case ID: 102862706949 All migration requirements have been provided and confirmed in the case (2FA enabled, organization website publicly available, D-U-N-S number active, no paid apps or in-app purchases distributed yet). This delay is now blocking our iOS App Store submission. Our production-ready build is waiting. Has anyone experienced a similar situation in 2026 with Individual-to-Organization migration delays despite multiple follow-ups? Any guidance on the appropriate escalation path would be appreciated. Apple Support team — if this thread is monitored, kindly review and escalate to the appropriate team for resolution. Thank you.
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1
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39
Activity
1w
Xcode 26.2 build crash when building project
Xcore 26.2 run on newly installed macOS 15.7.3 (24G419) crashes when attempting to build assets backtrace
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1
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2
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266
Activity
1w
Add option to hide read posts
It would be helpful to have a filter option to hide read posts when browsing or searching the Apple Developer Forums. FB22575662 https://github.com/feedback-assistant/reports/issues/793
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6
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342
Activity
1w
How to delete iOS simulator runtimes?
There are multiple iOS simulator runtimes located at /System/Library/AssetsV2/com_apple_MobileAsset_iOSSimulatorRuntime which I don't need. I tried the following approaches to delete them but not working. Xcode > Settings > Components > Delete (It can delete some but not all of them) xcrun simctl runtime list (It doesn't show the old runtimes) sudo rm (Operation not permitted) sudo rm -rf cc1f035290d244fca4f74d9d243fcd02d2876c27.asset Password: rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/AssetData/096-69246-684.dmg: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/AssetData: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/Info.plist: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset/version.plist: Operation not permitted rm: cc1f035290d244fca4f74d9d243fcd02d2876c27.asset: Operation not permitted I have two questions: Why "xcrun simctl runtime list" is unable to list some old runtimes? How to delete them?
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3
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2
Views
737
Activity
1w
No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
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0
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0
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58
Activity
1w
Stuck on "Sending analysis to App Store Connect
Hey, im running a MacBook Pro m2 26.4.1 and Xcode 26.4. I'm trying to upload to App Store Connect and it's getting stuck on "Sending analysis to App Store Connect".... now what's interesting my Mac mini m4. same iOS works fine? Any ideas
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2
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172
Activity
1w
Enrollment pending after document submission
Hi, My enrollment has been "Pending" for 3 business days after submitting the requested documents. Details: Country: Peru Entity: Individual Subscription paid: April 22, 2026 (PEN 389.90, confirmation received) Documents submitted and acknowledged on April 22 with a "follow-up within two business days" message Today (April 25): account still shows "Pendiente" with a prompt to pay again, even though payment is active I have an open Case ID with Apple Developer Support and can share it privately if a moderator needs to reference it. Is this delay normal right now? Posting here in case anyone has guidance or has experienced this recently. Thanks!
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0
Boosts
0
Views
61
Activity
1w
Apple Developer Program enrollment
My Apple Developer Program enrollment has been pending for 2 weeks. I've submitted my documents over a week ago, but have still not received any update! Please address this as soon as possible. Order Number: W1611570250
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2
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1
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189
Activity
1w
Need help regarding account
Good afternoon! Not sure if this is the place to get recommendations. I signed up for a developer account to push an app i have developed. I paid the $99 and received an email stating to upload ID. I uploaded id and still waiting for any communication. i signed up on Thursday apple credit was charged reviewed on the developer page and it says pending and to pay again but when i check my invoice it says complete. not really sure if this is a normal process should i just wait?
Replies
0
Boosts
0
Views
226
Activity
1w
Enrollment Deadlock: "Not authorized" for ID upload & "Enroll" button disabled in App
Hi everyone, I am completely stuck in an Apple Developer enrollment loop and could really use some advice, or hopefully an escalation if an Apple engineer sees this. Here is the exact sequence of what is happening: I attempted to enroll in the Apple Developer Program via the web portal. I completed the purchase step and received a purchase acknowledgment, but the funds were never deducted from my bank account. The developer portal still tells me I need to "complete the purchase." If I try again, it just repeats the same loop. I contacted Support, and they emailed me a link to upload my government ID for verification. When I click that link (ensuring I am fully logged into the correct Apple ID), I hit a dead end with this error: "Sorry, you don't have access. Your account isn't authorized to upload file." I searched the forums and saw the recommendation to use the Apple Developer App to bypass the web bugs. However, when I open the app, the "Enroll Now" button is completely disabled. It seems my account is locked in a "pending" state from the web attempts, which disabled the app enrollment, but I can't clear the pending state because I don't have the backend permissions to access the ID upload link Support sent me. Has anyone successfully broken out of this specific deadlock? Is there a specific phrasing I should use with Support to get them to just wipe the pending web transaction so I can start completely fresh from the iOS app? Thank you in advance for any guidance!
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0
Boosts
1
Views
132
Activity
1w
Apple Developer Account deletion
I need help deleting my developer account. Whenever I try to contact developer support I receive the following error: Application error: a client-side exception has occurred while loading developer.apple.com I think I am receiving this error as I cannot update my country or phone number. My one and only phone number is already associated with my personal apple account. Apple developer support, please contact me. All I want to do is delete the developer account.
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0
Boosts
0
Views
57
Activity
1w
Developer Program enrollment inactive after mobile purchase — no support response since April 21
Hi all, I enrolled in the Apple Developer Program through the Developer App on iPhone. The payment was processed successfully and I received the purchase confirmation, but my membership has never become active. Has anyone else experienced this after enrolling via the Developer App on mobile? Did it eventually resolve on its own, or did contacting support (phone, not email) help? Any guidance would be appreciated — I'm blocked from publishing. Thanks.
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2
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0
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100
Activity
1w
problem with apple developer enrollment
Hey team. I can't enroll my account. I don't have any responses and details about it. please help me finish enrollment, pay money and start to build my app.
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1
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69
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1w