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W-8BEN tax update sent via Contact Us — no response for over a week. What should I do?
Hi everyone, I submitted a request through Contact Us in App Store Connect to update my W-8BEN tax form more than a week ago. Since then, nothing has changed in my account and I haven’t received any reply. For those who’ve dealt with this before: Is this delay normal? Should I resubmit the request or wait? Is there a faster or correct way to get the tax update processed? Any advice or shared experience would really help. Thanks in advance.
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0
148
Jan ’26
App Store payout calculation – sales vs proceeds & currency conversion confusion
I’m trying to understand how App Store Connect calculates payouts and currency conversion. For November, my report shows: Total Sales: $18.14 Proceeds: $12.45 However, the amount I actually received was 7.69 EUR. I’m confused about: How Apple goes from $12.45 proceeds to 7.69 EUR Which exchange rate is applied and on which date Whether additional fees, taxes, or adjustments are applied beyond Apple’s commission I’ve already tried contacting Apple by email, but I haven’t received any response yet. If anyone has experience with this or can explain how Apple calculates the final payout amount, I’d really appreciate your help.
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394
Jan ’26
App is Live on App Store but Subscription Group Still “In Review” - Is This Normal?
Hi everyone, First of all, I’d like to thank the App Store Review team for the continuous effort and time they put into reviewing our apps, it’s truly appreciated. My iOS app has been approved and is already live on the App Store, however my subscription group and in-app subscription products are still marked as “Waiting for Review” in App Store Connect. I wanted to ask: Is it normal for the app binary to be approved before the subscription group? Has anyone experienced subscriptions staying in review while the app is already available? How long does subscription review usually take after the app goes live? All subscription metadata is complete (pricing, localizations, screenshots, and paywall implementation). Thanks in advance for any insights or shared experiences.
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94
Jan ’26
Hello guys, is there any delay in February for app reviews?
Hi everyone, Just wanted to ask if anyone else is experiencing longer-than-usual review times this February. My apps has been in review for a bit longer than normal, so I’m wondering if there are any known delays or if it’s just me. Thanks!
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11
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4
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614
Activity
Feb ’26
W-8BEN tax update sent via Contact Us — no response for over a week. What should I do?
Hi everyone, I submitted a request through Contact Us in App Store Connect to update my W-8BEN tax form more than a week ago. Since then, nothing has changed in my account and I haven’t received any reply. For those who’ve dealt with this before: Is this delay normal? Should I resubmit the request or wait? Is there a faster or correct way to get the tax update processed? Any advice or shared experience would really help. Thanks in advance.
Replies
0
Boosts
0
Views
148
Activity
Jan ’26
App Store payout calculation – sales vs proceeds & currency conversion confusion
I’m trying to understand how App Store Connect calculates payouts and currency conversion. For November, my report shows: Total Sales: $18.14 Proceeds: $12.45 However, the amount I actually received was 7.69 EUR. I’m confused about: How Apple goes from $12.45 proceeds to 7.69 EUR Which exchange rate is applied and on which date Whether additional fees, taxes, or adjustments are applied beyond Apple’s commission I’ve already tried contacting Apple by email, but I haven’t received any response yet. If anyone has experience with this or can explain how Apple calculates the final payout amount, I’d really appreciate your help.
Replies
2
Boosts
0
Views
394
Activity
Jan ’26
App is Live on App Store but Subscription Group Still “In Review” - Is This Normal?
Hi everyone, First of all, I’d like to thank the App Store Review team for the continuous effort and time they put into reviewing our apps, it’s truly appreciated. My iOS app has been approved and is already live on the App Store, however my subscription group and in-app subscription products are still marked as “Waiting for Review” in App Store Connect. I wanted to ask: Is it normal for the app binary to be approved before the subscription group? Has anyone experienced subscriptions staying in review while the app is already available? How long does subscription review usually take after the app goes live? All subscription metadata is complete (pricing, localizations, screenshots, and paywall implementation). Thanks in advance for any insights or shared experiences.
Replies
1
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0
Views
94
Activity
Jan ’26
App stuck in “Waiting for Review” since December 28
Hello, Our app has been in “Waiting for Review” status since December 28. We understand there may be delays due to the holiday period, but we wanted to ask if this timeline is expected or if there’s anything we should check on our side. Thank you in advance for any guidance.
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12
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1
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569
Activity
Jan ’26
Waiting for review
My apps are waiting for review since 27 december, is this normal? 8 days
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1
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0
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220
Activity
Jan ’26