Post

Replies

Boosts

Views

Activity

Alternative Ways to Contact Apple Developer Support
I’ve been trying to contact Apple Developer Support regarding my developer account. After submitting the required documents related to the Digital Services Act (DSA), I emailed them to ask which additional documents were needed. However, I’ve been waiting for more than 3 days now without receiving a response. Unfortunately, the only way for me to reach them is via email, as phone support is not available in my country. This delay is causing significant issues for me, and I need to resolve this as soon as possible. Are there any alternative methods to contact Apple Developer Support aside from email? I’d appreciate any advice or assistance.
0
0
461
Oct ’24
Is a Read-Only GET Request Without User Data Considered ‘No Data Collection’?
Hi everyone, My iOS app performs only a GET request to an external server to receive a JSON with configuration data (e.g., app settings). It does not send any personal data — it's a read-only request used only to adjust app behavior. Since the app only performs a GET request to the server and does not send any data from the user, no data is collected or stored. In App Store Connect > App Privacy, is it correct to select: "No, we do not collect data from this app"? Just want to confirm this is acceptable before submitting. Thanks!
3
0
173
Jun ’25
Issue with opening browser on Apple Watch SE 2 – black screen
Hello, I am experiencing an issue when trying to open the browser on my Apple Watch SE 2 running the latest version, watchOS 11.6. When I attempt to visit any website, the browser opens and displays the URL at the top as if it is loading, but the screen remains black and no content is displayed. The internet connection is available, and all other apps on the watch work normally. This issue occurs only with the browser. I would appreciate any guidance or solution to resolve this problem. Thank you for your assistance.
2
0
489
Aug ’25
Do I need to declare data collection for simple GET requests
Hi, I have an iOS app that only makes GET requests to my own API (hosted on Cloudflare Workers). The app only receives information for its settings (like whether to show a coupon code). It does not send, collect, track, or share any user data, and I do not store or process any personal information. I understand that technical details (like IP address, user-agent, device information, etc.) are automatically sent as part of the internet protocol. Since I don’t log or use this data, I’m unsure if it counts as “data collection.” However, it is possible that Cloudflare collects this information for security purposes and deletes it after some time. Question: In this case, can I select “No data collected” in the App Privacy section of App Store Connect? Thanks!
1
0
141
Aug ’25
api and data collection app stroe connect
I added a feature to my app that retrieves only app settings (no personal data) from my API hosted on Cloudflare Workers. The app does not send, collect, track, or share any user data, and I do not store or process any personal information. Technical details such as IP address, user agent, and device information may be automatically transmitted as part of the internet protocol when the request is made, but my app does not log or use them. Cloudflare may collect this information. Question: Does this count as “data collection” for App Store Connect purposes, or can I select “No Data Collected”?
0
0
429
Aug ’25
CXCallDirectoryProvider – Numbers added but blocking not working
Hi all, I'm working on a Call Directory Extension using CXCallDirectoryExtensionContext. I want to add a list of numbers to be blocked. Here's the function I use: override func beginRequest(with context: CXCallDirectoryExtensionContext) { context.delegate = self let blockedNumbers = loadNumberEntries(forKey: blockedKey) let identifiedNumbers = loadNumberEntries(forKey: identifiedKey) addAllBlocking(blockedNumbers, to: context) addAllIdentification(identifiedNumbers, to: context) context.completeRequest() } private func addAllBlocking(_ entries: [NumberEntry], to context: CXCallDirectoryExtensionContext) { let numbers: [Int64] = entries.compactMap { Int64($0.countryCode + $0.phone) }.sorted() for number in numbers { context.addBlockingEntry(withNextSequentialPhoneNumber: number) print("# Added blocking entry: \(number)") } } When I run this, I see in the console: # Added blocking entry: (*my number with country code*) So it seems the number is added correctly. However, in practice, the number is not blocked on the device. I’ve made sure that: The number is stored with the country code prefix. The extension is enabled in Settings → Phone → Call Blocking & Identification. The extension is reloaded after adding numbers. The array of numbers is sorted in ascending order before calling addBlockingEntry. Despite all this, the number still isn’t blocked. Does anyone know why the print shows the number added, but it doesn’t actually block the call? Am I missing something in the way CXCallDirectoryExtensionContext works? Thanks for any advice!
1
0
892
3w