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TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • Restarting TestFlight. Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error. Expected behavior: • New TestFlight builds should be installable once processed and available. • Testers (and the developer) should be able to install directly from TestFlight. • Expired builds should not block installation of newly uploaded builds. Additional context: • This started immediately after multiple TestFlight builds expired across my apps. • All affected apps were previously installing and testing without issue. • Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround. Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds
126
10
9.7k
21h
App Shows “Ready for Distribution” but Is Unavailable on the App Store
Hi everyone, My iOS app (version 1.0) was approved over 24 hours ago and has been showing “Ready for Distribution” in App Store Connect since then. The app is configured to be available in 172 countries and regions, but it's still inaccessible on the App Store. When opening the direct App Store link: On the web: “The page you're looking for can't be found.” On iPhone: “App Not Available. This app is currently not available in your country or region.” I've confirmed that my country is included in the selected availability regions. It's now been over 24 hours, and the app is still not accessible. Has anyone experienced this before? Is this a known App Store propagation delay, or could there be an issue on Apple's end that requires intervention? I've attached screenshots showing both errors. Any guidance would be appreciated. Thanks!
3
1
293
2w
TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • Restarting TestFlight. Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error. Expected behavior: • New TestFlight builds should be installable once processed and available. • Testers (and the developer) should be able to install directly from TestFlight. • Expired builds should not block installation of newly uploaded builds. Additional context: • This started immediately after multiple TestFlight builds expired across my apps. • All affected apps were previously installing and testing without issue. • Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround. Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds
Replies
126
Boosts
10
Views
9.7k
Activity
21h
App Shows “Ready for Distribution” but Is Unavailable on the App Store
Hi everyone, My iOS app (version 1.0) was approved over 24 hours ago and has been showing “Ready for Distribution” in App Store Connect since then. The app is configured to be available in 172 countries and regions, but it's still inaccessible on the App Store. When opening the direct App Store link: On the web: “The page you're looking for can't be found.” On iPhone: “App Not Available. This app is currently not available in your country or region.” I've confirmed that my country is included in the selected availability regions. It's now been over 24 hours, and the app is still not accessible. Has anyone experienced this before? Is this a known App Store propagation delay, or could there be an issue on Apple's end that requires intervention? I've attached screenshots showing both errors. Any guidance would be appreciated. Thanks!
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3
Boosts
1
Views
293
Activity
2w