This is a Universal App supporting iOS, macOS, iPadOS, and visionOS under a single App Record with shared in-app purchases and subscriptions. While previous iOS and visionOS submissions were approved using these shared records, today's visionOS update was rejected under Guideline 2.1 for allegedly missing visionOS-specific in-app purchase records. Unless the policy has recently changed, a separate set of records for visionOS should not be required for a Universal App. Additionally, the system only allows one screenshot per in-app purchase, making it impossible to provide separate paywall images for each platform. Two weeks and counting, the macOS In Reviews have been going into blackhole while iOS and visionOS submissions are approved in less than 24 hours.

Has anyone observed the intermittent issues with the AppStore Connect site? Missing app records and error banners where information should appear “Your account cannot be found” error “Please accept these terms and conditions” Could this explain why some apps remain in review or seem to wait indefinitely—perhaps due to suppressed technical bugs or errors in the site’s processing of changes, where end-to-end flows fail to complete what would otherwise yield a finished review?

I have an ongoing rejection for having non-existent promotional images within in-app purchases and subscriptions in my submissions. The minute the app goes into review it is rejected over and over as if the reviewer doesn't care to review the changes within the in-app records and subscriptions along with the translations. The display names and descriptions are unique for each tier. This has been going for over a week and there are no more changes that I can make other than going from freemium to fully paid model and forget the freemium model. Can someone from the App Review team look into this? Thanks.

iPhone, iPad, MacOS Build numbers are all the same but each actual platform reports the actual version.