Custom Apps

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Design and build customized apps that meet the unique needs of an organization.

Posts under Custom Apps tag

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ABM Redemption Codes Issue on Mac App Store for Mac Catalyst App
Our app (supports iOS and Mac Catalyst versions) is distributed as a Custom App via Apple Business Manager by generating redemption codes. We are experiencing issues with redemption of the generated codes on Mac devices via Mac Appstore. When attempting to redeem the codes, we encounter the error: "This code must be redeemed in the AppStore found on devices and within iTunes." (Screenshot attached) The codes redeem successfully on iOS devices through the iOS App Store, and then can be installed on Mac devices; the issue is specific to redemption on the Mac App Store. Given that the app has both iOS and Mac Catalyst versions, we expect it to support direct redemption on Mac AppStore as well. In the ABM portal, the platform is correctly shown as iOS and macOS. Notably, the same redemption flow works well for another app that similarly supports iOS and Mac Catalyst versions. From our side, we have compared and verified the configurations of both apps to be the same. We have also ensured the redemption is attempted in the correct App Store–enabled region for the app. Please share any insights.
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3d
Maintain app icon contrast when switching to grayscale mode
Context & Issue I am developing an iOS application. My app icon uses colors that are relatively close to each other. When the user enables Accessibility → Display & Text Size → Color Filters → Grayscale (or similar modes), the icon becomes harder to distinguish because it loses color and contrast is reduced. Goal When iOS switches to grayscale mode, I want the app icon to maintain good contrast between its elements so it remains clearly recognizable. What I’ve tried Redesigned the icon with more contrasting colors. Added strokes/outlines, but it still doesn’t look much better in grayscale. Researched how iOS renders app icons when grayscale is enabled, but couldn’t find a way to override or provide an alternative icon. Specific questions Is there any API or mechanism in iOS that allows providing a different version of the app icon when the user has grayscale mode enabled? If there’s no direct API, are there any best practices for designing iOS app icons to ensure good contrast when converted to grayscale? Do we have to design grayscale version for app icon? Thank you!
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5d
How to Offer In-App Purchase Features for VPP-Managed App via Apple Business Manager?
I have an app on the App Store that includes in-app purchases (a subscription tier). An organization has expressed interest in deploying our app across their devices using Apple Business Manager (ABM) and Intune (MDM) as a VPP-managed app. They would like to purchase and distribute the subscription-based Pro features through Apple Business Manager, but as far as I understand, in-app purchases are not currently supported in VPP deployments. Is there any recommended approach to enable Pro features in this setup? Would appreciate guidance or best practices from others who’ve handled similar use cases. Thanks in advance!
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Can't display image in SwiftUI
I'm trying to display my apps icon within my app and it's not working. It displays a blank space instead and I don't understand why this is happening. I tried creating a new image (just a normal image, not an 'App Icon' image set) and have this code: Image("AppIcon") .resizable() .aspectRatio(contentMode: .fit) .frame(width: 48) .cornerRadius(10) .overlay( RoundedRectangle(cornerRadius: 10) .stroke(Color.black.opacity(0.1), lineWidth: 1) ) For some strange reason it's not displaying that either. The image name is correct. It's showing a blank white box.
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80
Jun ’25
Portal of Apple for tracking health(crashes/hangs)
We are looking for a platform or portal provided by Apple that allows us to track crashes, hangs, or other runtime issues faced by users while using our iOS/macOS application. This is similar to how we currently use Windows Error Reporting (WER) for our Windows application. Important note: Our application is not distributed via the Apple App Store — it is delivered through enterprise distribution or ad-hoc provisioning.
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Apr ’25
My MacOS swift app refuses to close (When running on Monterrey, The app becomes unresponsive after it finishes all its work, and needs to be forcefully closed)
My MacOS swift app [myStuckApp5] refuses to close when running on Monterrey (The app becomes unresponsive after finishing its work, and needs to be forcefully closed). However, it closes as expected when running MacOS 13 and above. How can I troubleshoot this error? I'm attaching the content of the sys Log related to the app while it was stuck (too long to copy here...) This is the content of the related sys Log
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347
Feb ’25
2.1 我们无法找到 App Tracking Transparency 权限请求 & 4.1 Design Copycat Rejection
我的游戏,自己开发完成,且已经在谷歌上线2年多.上次更新完初级包,这次更新就一直被拒绝 2.1 我们无法找到 App Tracking Transparency 权限请求 4.1模仿设计 给拒绝. 我已经提交了我的谷歌平台的地址,同时也在商品详情中声明了关于IOSApp的信息. 同时2.1 关于这个的请求,我也提交操作说明了.不知道你们如果判断,请帮助我完成提交更新
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258
Feb ’25
Not able to build an app after including framework/Static lib in the app
I have an app, which is depended on custom SDK. Custom SDK has dependencies, included all dependencies in Podspec and custom framework/static lib ios.vendored_frameworks. here I sample of my pod spec Pod::Spec.new do |s| s.name = "SDK" s.version = "1.0.1" s.summary = "SDK" s.source = { :git => "https://github.com/ABC/SDK.git", :tag => "v"+s.version.to_s } s.platform = :ios s.ios.deployment_target = '16.0' s.swift_version = '4.2' s.static_framework = true s.frameworks = 'Security' s.frameworks = 'CoreLocation' s.requires_arc = true s.module_name = 'SDK' s.library = 'z' s.default_subspec = 'Shared' s.subspec 'Shared' do |shared| shared.ios.vendored_frameworks = 'SDKLib.xcframework' shared.dependency 'CocoaAsyncSocket', '~> 7.4' shared.dependency 'CocoaHTTPServer' shared.dependency 'SocketRocket', '~> 0.6' shared.dependency 'QNNetDiag' shared.dependency 'SAMKeychain' shared.dependency 'AFNetworking/Reachability', '~> 4.0' shared.dependency 'AFNetworking/Serialization', '~> 4.0' shared.dependency 'AFNetworking/Security', '~> 4.0' shared.dependency 'AFNetworking/NSURLSession', '~> 4.0' shared.dependency 'CocoaMQTT' shared.dependency 'Starscream', '~> 4.0.8' shared.dependency 'TrustKit' shared.dependency 'Firebase/Analytics' end end below error I am getting while linking lib
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332
Feb ’25
Magnification Gesture conflicts with UIPageViewController scroll gesture
The Problem I am trying to implement a pinch-to-zoom feature on images within a UIPageViewController. However, often times when trying to pinch to zoom, the magnification gesture gets overridden by the scrolling gesture built into the UIPageViewController. I'm not sure how to get around this. The Apple Photos app seems to allow pinch to zoom on photos inside a full-page scrolling view without any issue, so I believe it should be possible. Versions: iOS 17.2.1 - iOS 18.2.1, Swift (SwiftUI), Xcode 15.1 Steps to Reproduce Run this sample Xcode project on a physical device: https://drive.google.com/file/d/1tB1QyY6QPEp-WLzdHxgDdkM45xCAELLr/view?usp=share_link Try pinching to zoom on the image. After a few goes at it, you'll likely find that one time it will scroll instead of pinching to zoom. It might take up to a dozen pinches to experience this issue. What I've Tried Making the magnification gesture a high priority gesture. Having only one page in the paging view controller. Subclassing UIScrollView and conforming to the UIGestureRecognizerDelegate in that subclass, as explained here: https://stackoverflow.com/a/51070947/12218938 Using the iOS 17 ScrollView instead. Unfortunately it has the same issue but even worse! It's possible that since this is a native SwiftUI view, people might have solutions to this, but from a brief search I couldn't find any. If you set the data source to nil (which indicates that there are no other pages for the paging view controller to scroll to), it does work, but it's not a workable solution since the time you'd want to set the data source to nil is when the user pinches the screen, but you can't know when the user pinches the screen if the gesture doesn't work! Other Ideas/Workarounds We could have some "zoom" mode that temporarily cancels the ability to scroll while zooming. But this seems like not too nice/intuitive of a solution. If there is no paging view that Apple provides which could be made compatible with a pinch-to-zoom gesture, it's possible we would have to make a completely custom paging view. But that would be a lot of work I presume, so it's probably not something we would have time for right now.
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400
Jan ’25
In-house app distribution question
Hi, newbie here and apologies if this is answered elsewhere but I couldn't find a solution. We have a in-house developed app (order processing, business front end, customer relations etc) and would like to move towards distributing the app via the Mac AppStore to specified users (hopefully via their AppleID?) - is this possible? We do not intend to make the app publicly available, it will only ever be private to our organisation. Thanks in advance.
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Jan ’25
White-labeling multiple apps using custom app distribution - Guidelines clarification
I'm looking to distribute multiple versions of an iOS app, each customized with different branding for various clients. I understand that for public App Store submissions, guideline 4.3(a) prohibits multiple Bundle IDs of the same app to prevent spam. My question: Do these same restrictions apply to Custom App Distribution (unlisted apps)? Is it permissible to submit multiple white-labeled versions of the same core app through Custom App Distribution? I've reviewed the Custom Apps documentation but couldn't find clear guidance on this specific scenario. Any insights from developers who have experience with similar situations would be appreciated. Thank you in advance for your help!
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Jan ’25
Seeking Developer Insights Regarding 4.3(b) Review Response
We recently received feedback under Guideline 4.3(b) suggesting our app duplicates functionality found in other apps in this category. However, our app is fundamentally not a dating app. It is a conversation facilitator designed to foster meaningful connections for friendships, networking, and shared interests. While romantic connections may occur naturally, they are not the primary focus. Thus, we are seeking insights on this key question: How do developers effectively demonstrate feature differentiation to reviewers? We want to clearly show how our app’s functionality uniquely addresses user needs and provides value beyond existing solutions. Our Core Features: Our app introduces distinct features that differentiate it from traditional apps in this space: Paths: Psychology-based prompts embedded in chats encourage users to explore meaningful topics like values and aspirations. These prompts are dynamically triggered to keep conversations engaging and productive. Aura: A rewards system that incentivizes thoughtful, high-quality engagement by awarding points for meaningful conversations, which can unlock additional features. Spark Matches: Real-time, themed events pair users for structured, 15-minute conversations on topics like technology or travel. Curated prompts ensure the focus is on shared interests, not romance. Flame Matches: AI-personalized matches adapt to user conversations, connecting individuals based on compatibility. Chats begin anonymously, focusing on personalities rather than appearances, and are designed for platonic, professional, or friendship connections. Market Analysis: Our app addresses key gaps in the connection space: No apps embed conversation prompts directly into chats; nor do they trigger them regularly or dynamically, to foster deeper discussions over a sustained period. No apps have rewards systems designed to specifically incentivize meaningful engagement. No apps have matchmaking systems that adapt dynamically based on users’ past conversations. No apps support the combination of real-time, one-on-one themed conversations with curated prompts. Traction: As an incorporated business with over a year of experience, we have helped thousands of users build platonic, professional, and interest-based connections. For example, users in relationships join our events to find new friends, and professionals use Spark Matches to discuss shared interests like technology. Consistent feedback highlights our prompts and structured events as refreshing alternatives to superficial, appearance-driven platforms. Our rapidly growing user base has validated the demand for these features, and we would like to bring this experience natively to them via a mobile app on the App Store. Additional Context: While some basic chat functionality may overlap with existing platforms, our focus is on facilitating meaningful conversations and incentivizing a thoughtful conversation culture that represents a novel approach validated by user research and feedback. We welcome advice from developers who have successfully highlighted their app’s uniqueness when facing similar review challenges. Thank you in advance! :)
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485
Jan ’25
Seeking Guidance: App Store Rejection Under Guideline 4.3(a) - Detailed Differentiation Already Provided
Seeking developer insights regarding a 4.3(a) review response citing "similar binary, metadata, and/or concept." Our app implements distinct community-focused features that fundamentally differentiate it from existing applications in this category. Feature Implementation: Our app introduces new technological approaches to faith-based applications: Community System: Custom-built group participation with progress visualization Engagement Features: Peer support system with achievement tracking Progress Metrics: Proprietary points system for progress tracking Group Progress Features: Shared accomplishment tracking Achievement Architecture: Progress continuity tracking Performance metrics accumulation Custom recognition system for personal and group milestones Synchronized goal-setting framework Market Analysis: Our research indicates: No existing apps with group-based progress features No solutions combining community features with scheduling No applications with similar group achievement systems No platforms featuring synchronized progress tracking Substantial user base requesting these features Technical Questions: How have developers effectively demonstrated feature differentiation? What technical documentation best demonstrates unique implementations? What strategies work for showing market demand for new features? Best practices for documenting novel community features? Implementation Context: While core scheduling features necessarily overlap with existing solutions, our platform's focus on community engagement and achievement tracking represents a novel approach, validated through user research and community feedback. Seeking insights from developers who have successfully implemented unique social features in established categories.
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Dec ’24
Need Help with Guideline 4.2 - Minimum Functionality
I recently got feedback for my app under Guideline 4.2 - Design - Minimum Functionality, and I’m a bit confused. Apple mentioned that the app isn’t “app-like” enough and doesn’t provide sufficient entertainment value or utility. However, I genuinely think my app is unique compared to others on the market. Most similar apps only offer basic features like scorekeeping and saving the game. My app goes beyond that by tracking detailed statistics based on the types of scores achieved during the game. At the end, there’s even a Player Ratings section, which enhances competition and makes the experience more fun for players. Additionally, in today’s gaming scene, many groups play the traditional 101 game with a reward and penalty system. My app uniquely incorporates a reward system, something no other app in the market currently offers. I believe my app has the potential to stand out and meet the needs of a wide audience. Has anyone faced similar feedback? Or does anyone have suggestions on how I could better address this issue? Thanks in advance! 😊
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508
Dec ’24
Unable to build with expo although having Admin rights
Hello, I am experiencing a problem where I am unable to build my app using the command - npx eas build --platform ios --profile development, although I have Admin rights in my team in the AppStore Connect. I read that here - https://forums.developer.apple.com/forums/thread/737541 someone already experience the same issue and it was resolved after reporting on the forum, so that's what i decided to do as well. I am attaching few screenshots as well. Thanks!
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498
Nov ’24
Custom Alarm Sound Not Working in Background or Lock Screen Using Swift 5 and AVAudioPlayer
Hello everyone, I’m developing an alarm app in Swift 5, and I’m running into an issue with playing custom alarm sounds. Here’s the setup: I’m using AVAudioPlayer to play a custom sound when the alarm goes off. I’m triggering the alarm through a local notification, which works perfectly while the app is in the foreground. However, when the app is in the background or the screen is locked, the custom alarm sound doesn’t play. I’ve looked at other apps on the App Store, like Alarmy, which seem to play alarms even when the iPhone is locked or the app is in the background. I’m trying to achieve similar functionality but haven’t been successful. If anyone has experience with creating alarm apps or has a workaround for playing sounds in the background/lock screen, I’d really appreciate your insights. Are there specific permissions or settings I need to enable, or a different approach to handling sound playback? Thank you so much in advance for your help!
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401
Nov ’24
JitsiMeetSDK Build Issues: False Positive?
I received the follow error result and based on my research, it seems that it may be a false positive. Web3podium Version 1.0.8 Build 45 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90338: Non-public API usage - The app references non-public selectors in Frameworks/JitsiMeetSDK.framework/JitsiMeetSDK: initWithURLStrings:. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/ ITMS-90683: Missing purpose string in Info.plist - Your app’s code references one or more APIs that access sensitive user data, or the app has one or more entitlements that permit such access. The Info.plist file for the “Runner.app” bundle should contain a NSPhotoLibraryUsageDescription key with a user-facing purpose string explaining clearly and completely why your app needs the data. If you’re using external libraries or SDKs, they may reference APIs that require a purpose string. While your app might not use these APIs, a purpose string is still required. For details, visit: https://developer.apple.com/documentation/uikit/protecting_the_user_s_privacy/requesting_access_to_protected_resources. This false positive perspective is based on looking to this issue online and looking at the existing Jitsi Meet implementations. We would appreciate guidance and direction for this pretty large and significant open source repository being leveraged. https://github.com/jitsi/jitsi-meet/issues/8624#issuecomment-781361671
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485
Nov ’24
Ios app creation and submission permenent selling app and features
Sir/Maam, I want to tell you to personally meet me at Apple Saket Citywalk Mall, as I am from India Uttar Pradesh Noida or my nearest Apple authorized store is in Saket. Your request is, please meet me. In Delhi Apple store, please provide it to me in person because I want to explain my iOS app or share its features or I want to sell my app to apple developers.... Thank you team!! Yours faithfully Akansha
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407
Oct ’24