App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.

Hello, I am a sole proprietor based in South Korea. My Apple Developer account was originally enrolled as an individual and was later changed to an organization account. When I try to provide new tax information in App Store Connect, the available form appears to treat my business as a corporation and asks me to complete documentation intended for a corporate entity. I do not want to submit a form that may be inappropriate for my actual tax status. I contacted Apple Media Services Finance Support about this issue through the website on September 4, 2026, and received an acknowledgment for Case-ID: 22018889. Because I had not received a substantive response, I submitted another inquiry about the same issue on September 8, 2026, and received Case-ID: 22076834. The second case was a follow-up to the first, not a separate tax issue. As of September 16, I have received only the automated acknowledgments, with no further update or request for information. I have not been able to arrange phone support from South Korea. The acknowledgment emails say I can update each request by replying with the same subject line. Is that the best way to reach the tax team or escalate this tax-form classification issue? If an Apple staff member sees this post, could you please check the status of both cases (22018889 and 22076834) and let me know whether further information is needed or what the next step should be? I would also appreciate hearing from anyone who has dealt with a similar individual-to-organization change as a Korean sole proprietor. I can provide business documents privately to Apple Support if needed. I will not post tax identifiers or account details publicly. Thank you.

I've sent out an app update to fix our login issues and even requested for an expedited review. We're now sitting on day 2 of waiting in review and no solution in site. Our users are dropping off and new users just cant login. It's a minor bug fix that we need to push out. Anyone know whats best way to get the review faster apart from expedited app review requests?

Does anyone know why I'm having this issue. I am uploading screenshots that worked fine a week ago in my last approved submission, yet they just disappear when I go to upload them in my new version. I've tried everything I can think of and google hasn't been helpful either. The image is not being rejected and it worked fine last week. The upload just spins and then the screenshot goes away, It is just disappearing and won't upload. No error message. A few people on reddit told me they are having the same issue.

I’m unable to add several older In-App Purchases and auto-renewable subscriptions to an App Review submission in App Store Connect. The UI only shows: Unable to Add for Review Something went wrong. Try again. However, checking the failed reviewSubmissionItems requests in the browser dev tools shows HTTP 409 responses indicating that the existing IAP/subscription versions use an older format that is no longer supported for review submission. The affected errors include: STATE_ERROR.SUBSCRIPTION_VERSION_NOT_SUPPORTED Subscription version '[REDACTED]' is using an older format that is not supported for review submission. Please update before submitting. STATE_ERROR.SUBSCRIPTION_GROUP_VERSION_NOT_SUPPORTED Subscription group version '[REDACTED]' is using an older format that is not supported for review submission. Please update before submitting. STATE_ERROR.IAP_VERSION_DATA_SCHEMA_NOT_SUPPORTED In-app purchase version '[REDACTED]' is using an older format that is not supported for review submission. Please update before submitting. In my case, this affects: 3 older subscription versions 1 subscription group version 1 older IAP version All required metadata in App Store Connect is complete. The interesting part is that I can create a new IAP today and add it to the same review submission successfully. Only the older IAP/subscription records fail. I can’t find any option in App Store Connect to “update” or migrate these legacy versions to the newer format referenced by the error message. Has anyone found a self-service way to migrate/regenerate these older IAP/subscription versions, or does this require Apple to update the records server-side? I’ve already opened a support case with Apple (ID: 102963040418), but wanted to check whether others are seeing the same issue.

I am trying to add testers to External Tester groups for a couple of our iOS apps and after adding them it shows "No Builds Available". This is despite the app being available to that External Tester group with other people having already installed the latest version of the app which is "Available" and not expired. Can someone please fix this? It is so frustrating the number of times I try and release apps to TestFlight and there's some issue blocking me, completely out of my control and I have to rely on someone at Apple fixing something on this terrible AppStoreConnect system.

Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • Restarting TestFlight. Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error. Expected behavior: • New TestFlight builds should be installable once processed and available. • Testers (and the developer) should be able to install directly from TestFlight. • Expired builds should not block installation of newly uploaded builds. Additional context: • This started immediately after multiple TestFlight builds expired across my apps. • All affected apps were previously installing and testing without issue. • Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround. Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds

Hi Apple Team, i submitted my App for review on the 4/09, got a few questions to which i responded. the last round was on the 7/09 with a single question to which i also responded. Since then radio silence. i sent a few email via the portal, but no answer. Can someone tell me what is happening or why i dont get an answer? thanks

Hi, My non-consumable in-app purchase has been stuck in "Accepted" and never flips to "Approved", even though the app version it was submitted with is live on the App Store. Details: App: Athkari Premium: Prayer Times (Apple ID 6768779584) Product ID: athkar_lifetime (Non-Consumable) Status: Accepted, listed under the "In Review" group Live version: iOS 2.0.10, Ready for Distribution since Sep 4 App Review > Submissions shows no pending submission; every row is "Review Completed" The product's metadata is locked - I can't edit the localization (display name / description), can't edit the review notes, and can't upload a new review screenshot. "Add for Review" is greyed out, so I can't resubmit it either. I contacted Apple support by email and they told me they don't know why this is happening. Could you flip it to Approved, or tell me how to unlock it so I can resubmit? Thanks.

Hello, I’m looking for some advice regarding a TestFlight Beta App Review issue. My app, MyStory, was rejected twice under Guideline 2.1(a) with the same general message: App Review was unable to successfully access all or part of the app. In the first review, Apple specifically asked us to provide a demo account with content demonstrating the app’s functionality. We followed those instructions for Build 3: • Created a dedicated demo account with sample content in all four sections. • Added the username and password under Beta App Review Information. • Added testing instructions. • Replied to App Review with the credentials and instructions. Build 3 was nevertheless rejected again under the same Guideline 2.1(a), without specifying which part of the app was inaccessible. We have tested the app and the demo account ourselves, and everything works as expected on our devices. The app can also be used without an account, and users can create an account directly within the app. We have now replied to App Review asking them to identify the specific screen, step, or functionality they were unable to access. We are currently waiting for a response. Has anyone experienced a similar situation? In particular, I would appreciate advice on how to get a more specific explanation from App Review, or whether there is an appropriate way to escalate the issue if they cannot identify what was inaccessible. I’m also wondering how reliable the 24-hour response timeframe is in practice. It has now been more than a day and a half since I replied to App Review. Should I expect a response within a few days, or can Resolution Center replies sometimes take considerably longer? Thank you.

Our build was rejected under Guideline 2.3.2 (Accurate Metadata) over subscription promotional images that were flagged as duplicates of, and too similar to, our app icon. The rejection was against the build, not the subscriptions directly. At the time, all five subscriptions plus the subscription group were in "Submitted for Review" status, which meant they couldn't be edited directly. Troubleshooting steps taken so far: Developer-cancelled each of the five subscriptions to get them out of "Submitted for Review" and into an editable state. Edited each subscription to remove the promotional image that triggered the 2.3.2 flag. Made changes to the Localization and Review Information fields on each subscription to force a new Save action. The Save completed successfully with no errors on any of the five subscriptions. After this, all five subscriptions and the subscription group are showing "Removed" from the Review Status column of our iOS submission. However, "Developer Rejected" status still shows in the Subscriptions section of Monitization (ASC->Distribution). That status hasn't cleared despite the successful edit and save, and I'm not able to reattach the subscriptions to a build for a new review submission from this state. Has anyone run into this — a subscription that was developer-cancelled, corrected, and successfully saved, but remains stuck on "Developer Rejected" instead of returning to a submittable state? Is there a separate action needed beyond edit-and-save (e.g., a distinct resubmit step, or removing and recreating the subscription) to move it forward from here? Any guidance on the correct path would be appreciated — happy to provide additional screenshots or details if useful.

Hi all, We submitted our app in App Store Connect in August and initially got quick responses from Apple (~2 days). On Aug 22, we were rejected under Guideline 4.3(b) (Design - Spam). Our app is a dating app, so we understand why it can trigger the guideline, but we believe it offers a meaningfully different experience from what's already on the Store and wanted to make our case. The Review team's rejection message invited us to reply with more information, so we did on Aug 24. We haven't heard anything back since. We sent a follow-up on Sep 7, and that's also gone unanswered. It's now been about three weeks of silence after our initial reply. A few questions for anyone who's been through this: Is it common for Resolution Center threads to go quiet like this after a 4.3(b) rejection? Has anyone had success getting a response by escalating, and if so, how (phone support, a fresh submission, something else)? Should we go through the formal Appeal process instead, or does that risk cutting off the conversation we already started in Resolution Center? Any advice from people who've navigated a similar situation would be appreciated. Thanks!

As a 3D artist specializing in spatial installations, I faced the constant risk of designs looking balanced on screen but failing in physical proportions on the production floor. Starting with no traditional coding background, I embraced AI-assisted development and the CORE learning framework to master Swift, ARKit, and RealityKit. Real ini was built out of real practitioner necessity: turning the iPhone and iPad into on-site spatial validation studios that bridge digital art into physical reality. Download my app for free : https://apps.apple.com/id/app/real-ini/id6805716872

My iOS app has passed App Review and is marked “Ready for Distribution,” but App Store Connect does not allow me to release it because the App Store Version Release controls are disabled. App Review is closed and the Resolution Center is unavailable. I have submitted multiple Apple Developer Support cases and called phone support, but the issue remains unresolved. This appears to be an App Store Connect backend state issue affecting a first-time app with subscriptions. Can Apple engineering assist in unlocking release permissions for iOS version 1.0?

Hello, I would like to ask the App Review team to look into a first submission that has not moved for nine days. Apple ID: 6792008109 Platform: iOS Submission: version 1.0, submitted August 30, 2026 Current status: Waiting for Review (has never transitioned to In Review) There is nothing pending on my side: No rejection and no message in the Resolution Center No metadata issue flagged No request for additional information Agreements, Tax and Banking complete App Privacy completed and working demo credentials provided I have also submitted an expedited review request through the Contact Us form. I understand review times vary with submission volume, and I am not asking to skip the queue. I am asking for visibility on whether this submission is queued normally or sitting in an error state, since nine days with no transition is well outside the expected range. Could the App Review team please investigate? Thank you.

Hi everyone, I'm hoping someone from Apple or another developer has seen this before because I'm completely blocked from submitting my first auto-renewable subscription. Setup First app submission App version: 1.0 (Build 34) One auto-renewable subscription Five consumable IAPs Everything configured in App Store Connect StoreKit works correctly in TestFlight Subscription purchases complete successfully in TestFlight RevenueCat configuration has been verified Subscription review screenshot is uploaded and processed successfully Problem App Store Connect shows: "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." The draft contains: App Version 5 Consumable IAPs 1 Subscription When I submit through the App Store Connect API I receive: STATE_ERROR.SUBSCRIPTION_SUBMISSION_REQUIRES_GROUP_VERSION A subscription must be submitted with its subscription group version when the group has no prior approved version. That makes sense because this is my first subscription. However, when I attempt to create a subscription group version I receive: STATE_ERROR.ALREADY_EXISTS Version already exists. There is already an inflight version with id: bf2f7b5b-7fbd-44fc-9c67-af1297f3d76a So I then attempted to add that existing SubscriptionGroupVersion to the review submission. Apple responds with: STATE_ERROR.SUBSCRIPTION_GROUP_VERSION_NOT_SUPPORTED Subscription group version bf2f7b5b-7fbd-44fc-9c67-af1297f3d76a is using an older format that is not supported for review submission. Please update before submitting. and also: STATE_ERROR.SUBSCRIPTION_GROUP_VERSION_INVALID_STATE Subscription group version bf2f7b5b-7fbd-44fc-9c67-af1297f3d76a cannot be submitted. Only versions in Prepare for Submission or Developer Rejected can be submitted. The issue I'm now stuck because: Apple says I must submit a SubscriptionGroupVersion. Apple says one already exists. Apple will not allow me to create a replacement. Apple will not allow me to submit the existing one. Apple says the existing one is using an older format. I cannot find any way in App Store Connect to update, replace or delete this SubscriptionGroupVersion. Things I've already verified Build 34 is attached correctly. Subscription Product ID is correct. RevenueCat configuration is correct. StoreKit loads the subscription successfully. Purchases work in TestFlight. Subscription review screenshot exists and is COMPLETE. Localizations, pricing and availability are all configured. The issue occurs both in App Store Connect and when submitting via the App Store Connect API. Question Has anyone encountered this before? Is there a way to regenerate or migrate a SubscriptionGroupVersion into the new format from App Store Connect, or is this something Apple Developer Support has to reset on the backend? Any advice would be greatly appreciated. Thanks!

Dear App Review Team, Our app No.IA (Apple ID: 6768742372) has been in "Waiting for Review" since July 20, 2026. This is version 3.1, resubmitted after the App Review Board cleared Guidelines 2.3.1 and 3.2.1 (Appeal Ticket APL509468). All Guideline 1.1 concerns have been addressed: metadata rewritten, in-app labels updated, screenshots replaced. We have tried: Resolution Center reply, expedited review request, phone call to Developer Support (Case 102912803305). All responses have been generic with no timeline. This app has been in review processes since May 19, 2026 — over 75 days. Any assistance would be greatly appreciated.

I am getting rejected from Apple because of subscription groups that I do not use. How do I solve this?

During dev time i've done some tests with app never releasedWhen i delete these apps, they move to "removed apps" and this prevent to reuse some App IDHow can I permanently delete an app so I can reuse an App ID?

Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102817552619 Thank you.

Hello Apple Developer Support Team and Developer Community, We are seeking assistance regarding our app review status. App ID: 6758329405 Our updated version was submitted for App Review, but it has remained in “Waiting for Review” status without any progress or feedback. We have also contacted Apple through the available support channel to request assistance, but unfortunately, we have not received a response or status update so far. This has become increasingly urgent because our app is planned to support an offline bicycle exhibition and promotional event around October 1, 2026 (China’s National Day holiday). We have already completed significant preparations for the event, and the updated app is an important part of our overall launch and exhibition plan. We fully understand that Apple needs time to review every submission, and we are not asking for preferential treatment. Our main concern is that we currently have no information about the status or expected progress of the review. Could an Apple representative please help check the status of App ID 6758329405 or advise us on the appropriate way to obtain an update from the App Review team? As October 1 is approaching, any assistance or status information would be greatly appreciated. Thank you very much for your help.