Hi everyone, I subscribed to the Apple Developer Program on Wednesday morning at 10am GMT, Oct 7, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership." It’s now been more than 2 days, and I haven’t received any confirmation email or any request for additional information. I have already submitted my Nationality Card during the registration. Also, I have contacted Apple Support by email, but there was no reply. I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Mahmoud_gh

Hello, My name is Hammad Mustafa, enrolling as an individual from UAE. My case number is 102985115783. On Wed, Sep 30 I received an email saying my enrollment was on hold because my name partly matched a restricted-party screening list, and I was asked to submit ID at developer.apple.com/enroll/identity/upload/. When I opened that link, I could not reach the upload page because after agreeing to the terms it said "Your enrollment in the Apple Developer Program could not be completed at this time." On Thu, Oct 1 I received a second email saying “We’ve reviewed your information and you can now complete the enrollment process.” Since then, every time I click “Complete your enrollment now”, choose Individual and accept the terms, I get the message: “Your enrollment in the Apple Developer Program could not be completed at this time.” Please could someone check my enrollment record and either reset it or complete the step on your side, so that I can reach the ID upload and payment pages. I am happy to send a copy of my passport directly by email if that is easier. I have not received a reply to my earlier messages. Thank you for your help. Hammad Mustafa

Hello Apple Developer Community, I’m currently trying to convert my Apple Developer Program membership from Individual to Organization. I have already submitted the required information and contacted Apple Developer Support regarding the conversion. My support case ID is: 102986110424 I received an automated confirmation that my support request was received, but I have not yet received a response or an update regarding the conversion. I would like to ask: How long does the Individual → Organization conversion normally take? Has anyone recently completed this conversion? Is there anything else I should provide to Apple to help complete the process? Is it better to continue waiting for the existing support case, or should I submit another request? I would appreciate any recent experience or advice from developers who have gone through the same process. Thank you.

I have been trying to enroll as apple developer since june. my process still appears as pending. I have written to support, opened a couple of tickets with no real answer to our issue. What are we missing? somebody else has gone through this than can throw some pointer on what to do? Thanks in advance,

Hi everyone, I'm trying to enroll as an Individual / Sole Proprietor in the Apple Developer Program from Côte d'Ivoire. Every time I accept the license agreement and submit the enrollment, I land on: "Your enrollment in the Apple Developer Program could not be completed at this time." What I've already checked and corrected on appleid.apple.com, with no change in the result: Legal first/last name matches my real identity (no alias, no company name) Date of birth is set (well above 18) Region is correctly set to Côte d'Ivoire A real, non-PO-box shipping address is on file The billing address on my Visa card (previously a placeholder) is now a real address matching the same city Tried both the website flow and the Apple Developer app (the app redirects me to the website, where "Enroll Now" is greyed out) Phone callback support (CONTACT.CALL.C2C) is not available for my country code, so I opened an email case with Apple Developer Support (Membership and Account > Program Enrolment) Has anyone successfully enrolled from a country in this situation, or knows what else typically blocks enrollment when all the profile data looks correct? Any pointers appreciated. Thanks!

General error message: You’ve exceeded the maximum number of attempts. Please contact us. Phone support: Never available. Email support: "This email address isn’t valid. To update your email address, visit account.apple.com." Completely blocked and no way to resolve. Is there a way to schedule a callback?

I am unable to apply for the Apple Developer Program. The website page displays: "Your Apple Developer Program registration is being reviewed. Please contact us (https://developer.apple.com/contact/)." After contacting Apple Support multiple times, their response was: "You have verified your identity through the Apple Developer App using another Apple ID." The actual situation is that a few years ago, I successfully applied for the Apple Developer Program through a certain account. However, later on, for some reason, this account was not renewed and was deleted through the https://privacy.apple.com/ website. However, the identity verification for applying for the Apple Developer Program was bound to this deleted account and was not released when the account was deleted. Now, since I am unable to retrieve the original account (and cannot remember the account ID or email), and Apple Support is unable to transfer the identity verification to my current new account, I have been unable to continue the application process for the Apple Developer Program. Due to my English proficiency, if there is any ambiguity, please refer to the following Chinese. 我无法申请Apple Developer Program，网站页面上显示： 你的 Apple Developer Program 注册正在接受审核。请联系我们(https://developer.apple.com/contact/)。 在经过多次联系Apple Support之后，得到他们回复的结论是： 你使用另一 Apple ID 通过 Apple Developer App 验证了身份。 实际情况是，我在几年以前，我通过某一个账号申请成功过Apple Developer Program，但是后来由于某些原因，这个账号没有再续费，并在https://privacy.apple.com/网站上申请了删除账户。但是申请Apple Developer Program的身份认证，却绑定到了这个已删除的账号上，并没有随着删除账号而解除。 现在，由于我没法找回原来的账户（也记不清了原来的账户ID或邮箱），而Apple Support也没办法帮我转移身份认证到我现在所用的新账号，导致我一直无法继续Apple Developer Program的申请流程。

I've been unable to enroll in the Apple Developer Program for approximately six years, despite multiple support cases. I suspect there may be an identity verification record still associated with a permanently deleted Apple Account, although I can't confirm that this is the root cause. What happened Around 2019–2020, I attempted to enroll in the Apple Developer Program using an Apple Account, but never completed the membership purchase. I later permanently deleted that Apple Account. On October 8, 2026, I successfully created a brand-new Apple Account using the exact same email address as the deleted account. I attempted Developer Program enrollment again, but it still failed. Apple Developer Support confirmed that my identity had already been verified through another Apple Account. I've provided eight possible historical email addresses, but Support has been unable to identify or resolve the conflicting association. I've contacted Apple repeatedly since 2020. The issue was escalated to the Operations team in June 2026, but remained unresolved. During my latest call, I was told there was no further team available for escalation. What I suspect The original Apple Account may have been deleted while an identity verification record remained associated with its internal account identifier. Reusing the same email address creates a new Apple Account, but does not restore the old account or its identity association. Another historical account or a separate enrollment restriction is also possible. The fundamental problem Even though I can provide valid government-issued identification and prove that I am the same person, there appears to be no documented way to transfer, release, or re-establish identity verification under the correct account. I understand Apple's privacy, security, and anti-fraud requirements. I'm not asking to bypass them. Questions for Apple and other developers What happens to Developer Program identity verification records when an Apple Account is permanently deleted? If the historical account no longer exists, is there a way to correct or transfer its identity association after fresh verification? Could Apple provide a masked identifier for the previously verified account, after verifying the applicant's identity? Is there a formal technical review or identity-data correction process beyond standard enrollment support? I also found two potentially related forum discussions: https://developer.apple.com/forums/thread/750659 https://developer.apple.com/forums/thread/845581 Neither establishes a confirmed system bug, but both raise similar questions about historical account associations. Has anyone experienced this exact situation or found a successful resolution? I'd appreciate any guidance from Apple engineers or developers who have dealt with deleted accounts and identity verification conflicts.

Our organization's Apple Developer Program enrollment has been pending for approximately one month, and we do not appear to have reached the payment step. I contacted Apple Developer Support on October 7, 2026, but have not received a reply yet. What is the appropriate way to follow up or request escalation? How can we confirm whether any documents or verification steps are outstanding? We are ready to provide any required information promptly. Thank you for any guidance.

Hi there, I was trying to enroll my account and i got a message “to continue enrolling contact us ” Not sure what to do next, so decided to open a post here. Thanks for your support.

On September 6, 2026 I registered for a new account, for a new company I contract for. After 4 weeks they finally responded, asking for more corporate info. I supplied the articles of organization, a photo of my ID, and a letter from the official representative (corporate attorney) specifically giving me permission to handle all related matters. After a couple of days I get this response in an email: We have sent a verification form to your email address. Please look for a message containing a secure link to our webform. This form will allow you to quickly confirm that you have the legal authority to sign or bundle documents on behalf of the applicant. Ok, well, I did receive another email shortly after with the entire message consisting of: _Your enrollment request is currently under review by Apple. To continue, the reference you provided for signature authority must complete the verification form. Please ask them to submit it as soon as possible. If you have any question, please contact us. The Apple Developer Relations Team_ How am I supposed to get this to happen? There is no link to a verification form, there was nothing attached to the email and no link to a place to upload anything.

Hello, I've been waiting for a week for my order to be processed and haven't heard back since. Do you guys know who can I raise my concern to? Does anybody know how long it usually takes?

Hello Apple Developer Support Team, I am experiencing an issue with my Apple Developer Program enrollment and would appreciate your assistance. On October 7, 2026, I completed the Apple Developer Program enrollment and paid the $99 membership fee through the official Apple Developer app on my iPhone. The payment was successfully processed, and I received an official confirmation email from Apple at the email address associated with my Apple Account. However, my Apple Developer Program membership has not been activated. Initially, my enrollment status was displayed as “Pending.” Later, the pending status disappeared, and I was presented with a message indicating that enrollment could no longer be completed using this account. My situation is as follows: The membership payment has been completed. I have received an official payment confirmation. I am using the same Apple Account for enrollment and payment. My membership is still not active. I cannot complete or restart the enrollment process. I have already contacted Apple Developer Support but have not received a resolution. I have paid for a service that I currently cannot access, and this is preventing me from proceeding with my app development and distribution. Could an Apple Developer Support representative please investigate my enrollment status, locate the payment, and assist with activating my membership? I can provide the payment confirmation and existing support case number privately. Thank you for your assistance. Best regards, Sonya Rovinsky

Hello, Our company, based in the United Arab Emirates, applied to the Apple Developer Program as an organization on 22 August. The same day, Apple asked for the applicant's photo ID, employment verification and business documents. We uploaded them through the Developer file-upload page that day and received the "We received your documents" confirmation. Since then the enrollment has shown only "Your enrollment is being processed", with no further requests. A support case opened through the Contact Us form on 1 October has not yet had a reply, and phone support for Program Enrollment currently shows as unavailable. We have an app ready to submit, so we would be grateful for any help: Has anyone seen an organization enrollment stay in this state for this long after submitting documents, and what resolved it? Could someone from Apple Developer Support check whether our documents were sufficient or whether anything else is needed? We can provide our enrollment ID and case numbers privately through the official support process. Thank you.

I enrolled my company in the Apple Developer Program as an organization and received the "You have signed the following agreement: Apple Developer Program License Agreement" email from Apple Developer Relations. However, the new organization team has never appeared on my account. While my previous organization's team was still listed, the team picker at the top right of developer.apple.com/account showed only that team. The new organization was not there. My account page now shows no team at all, only the "Join the Apple Developer Program" banner with an "Enroll today" button. What I've checked Signed out and back in several times, including in a fresh incognito window The team picker, Membership details, and the enrollment page I have not re-enrolled, to avoid creating a duplicate enrollment for the same entity Questions Has anyone received the Program License Agreement email while the new organization team never showed up on their account? Is there a delay between enrollment activation and the team appearing, and how long does it usually take? I've opened a case with Developer Support (Case ID: 102989854826) and will update this thread with the outcome. Any insight is appreciated.

Hello Apple Developer Support Team, I'm seeking assistance with a long-standing Apple Developer Program organization enrollment issue for my UK-registered company, Hitbridge Limited. I recently discovered that I inadvertently initiated two separate organization enrollments using different Apple Accounts, both associated with the same legal company and D-U-N-S number. Both applications have remained stuck at "Your enrollment is being processed" for several months. I opened a Developer Support case on 2 October 2026 and have submitted four messages through the support portal without receiving a substantive response. Telephone support is currently unavailable due to high call volumes. I'm concerned that the duplicate enrollment applications may be causing a verification conflict. Could an Apple Developer Support representative please advise how to escalate this issue to the enrollment team? I'm happy to retain one application and withdraw the duplicate, or have both applications cancelled and reset if necessary. This issue is currently preventing our company from distributing our completed iOS application. I can provide both enrollment IDs, our support case number and company verification details privately through an official support channel. Thank you for your assistance.

Is there any way to activate Storekit External Purchase Entitlements in Russian region currently? External Purchase documentation's form link for this specific region is not working. Is there a workaround to register for it?

Hi Apple Developer Support, I enrolled in the Apple Developer Program on 2 October and it's still showing as pending. It's now been almost a week. I understand enrolments are usually processed within a couple of days, so I want to check nothing has gone wrong. Web order number: W1540930879 Enrolled: 2 October 2026 I have screenshots of my proof of purchase and of the confirmation saying my enrolment was complete, and I'm happy to send them through. My app is finished and ready to go. The enrolment is the only thing stopping me from testing and submitting it, so I'd really appreciate it if someone could take a look. Could you please: confirm where my enrolment is up to; let me know straight away if you need anything from me (ID, documents, anything at all). I'll send it the same day; give me a rough idea of when I can expect it to be approved. Thanks so much for your help. I'm keen to get this sorted and get my app out there. Kind regards, Caleb

Hi Apple Developer Support, I'm following up on my Apple Developer Program enrolment, which is still showing as pending. Web order number: W1540930879 Enrolled: 2/10/2026 My app is ready, and I'm waiting on the developer account so I can start testing and submit it to the App Store. Could you let me know: where my enrolment is up to; whether you need anything else from me, such as ID verification or documents. I can send it straight away. I understand verification can take time. I just want to make sure nothing is stuck on my end. Thanks for your help. Kind regards, Caleb

Hi everyone, I purchased the Apple Developer Program membership on October 1, 2026. The payment went through and my status shows "Enrolled", but my account isn't active. When I sign in, it asks me to pay the membership fee again. What I've tried so far: 4 support tickets by email – no response Phone support – told me they can't help by phone and I have to wait for email Chat – same answer Refund request – told it's not possible It's been almost a week and I'm stuck. I don't want to pay twice, since others here report that paying again didn't fix it. Has anyone resolved this? How long did activation take, and is there anything that actually got Apple's attention? Thanks in advance.