My renewal was on 9th August and I renewed well in time on 8th Aug and also got a confirmation mail from apple , but my app was removed from Appstore and just displays membership expired whereas in membership its says renewal is done till Aug 2027. Apple support - no help as calls are on hold for 2 hours and no replies on email too

Hello Apple Developer Community, I’m currently facing an issue with our Apple Developer Program organization enrollment and would appreciate guidance from Apple staff or anyone who has experienced the same problem. Apple Developer Support contacted us and requested that we upload verification documents again, including: A valid government-issued ID Employment/association verification for the enrolling organization We are ready to provide the requested documents. However, when we open the secure document upload link provided by Apple: https://developer.apple.com/contact/file-upload/ the page shows that the account is not authorized / does not have permission to upload files. I have already verified that: I am signed in with the same Apple Account that was originally used to submit the enrollment. Two-factor authentication is enabled. I am using the official upload link provided by Apple Developer Support. I have tried signing out and signing back in. I have also tried opening the link in a private/incognito browser window. The issue still remains. The enrollment has already been delayed for some time, and we are unable to continue the verification process because the upload portal does not allow us to submit the documents Apple requested. We also have an existing Apple Developer Support case regarding this enrollment, but so far the upload-access issue has not been resolved. For security reasons, I am not posting the complete Enrollment ID or support case number publicly, but I can provide both privately to an Apple representative if required. Could an Apple Developer Support representative please help check whether the document-upload authorization for our enrollment needs to be enabled or reset, or provide us with another secure method to submit the requested verification documents? Any guidance from developers who experienced the same issue would also be greatly appreciated. Thank you.

Fellow Apple Developers and Apple Developer Support Team, If you’re seeing the message **“Your enrollment is being processed. Your enrollment ID is **” for weeks (or longer) with no updates, no follow-up emails, and no access to App Store Connect, you are not alone. I’m posting this in the hope of helping everyone experiencing the same frustrating delay and giving Apple a clear, visible signal that this is impacting real developers right now. My Situation (and Why It Matters) I submitted my Apple Developer Program enrollment several weeks ago, completed payment successfully, and have since sent two support emails requesting an update. The status remains unchanged. Meanwhile, my app is already live and performing well on Google Play. I’m ready to submit the iOS version, but I cannot even reach TestFlight or App Store Connect because the enrollment is still “processing.” Like many of you, I’ve read dozens of identical threads here on the forums and on Reddit in the past month alone—individual enrollments, organization enrollments, renewals— all stuck in the exact same state far beyond Apple’s published timelines. What We Know (Grounded in Apple’s Own Guidance and Community Reports) Apple’s official enrollment help page states that after purchase you should receive confirmation within 24–48 hours and that processing may involve verification of legal name, contact details, and (for organizations) D-U-N-S number or other business documents. If any information doesn’t match exactly (even a minor formatting issue with your legal name), Apple may request government-issued photo ID, which can add time. In practice, however, many developers in early 2026 are reporting waits of 2–7+ weeks with zero communication. There are currently no official Apple news posts, system-status alerts, or blog updates from the past month that directly acknowledge a backlog or explain the extended processing times. The Apple System Status page simply shows “Program Enrollment and Renewals – Available,” which doesn’t reflect the real-world experience we’re all seeing. Practical Steps You Can Take Right Now While we wait for Apple to respond, here are the constructive actions that have helped some developers move forward (or at least get clarity): Double-check every detail in your enrollment --Legal first/last name must exactly match your government ID (no nicknames, company names, or abbreviations). --Ensure the Apple ID email and contact phone are current and reachable. --For organizations: confirm your D-U-N-S number is active and correctly linked. Submit a fresh support request via the Apple Developer Contact form (even if you’ve already sent one) and reference your exact Enrollment ID. In the “Notes” field, politely include: --Date of purchase --Confirmation that payment cleared --That you have already followed up X times with no response --Business impact (e.g., app ready on Google Play, users waiting for iOS version) If you have an existing paid membership or previous apps, try renewing or accessing via that account first—it sometimes bypasses the stuck flow. Document everything (screenshots of the status page, payment receipts, support case IDs). This helps if escalation becomes necessary. For those also facing App Review/TestFlight delays once enrolled: note that even after enrollment clears, the first external TestFlight build triggers a beta review, and the final App Store submission still requires full review. There is no supported way to bypass TestFlight or direct-submit to the App Store—every public build goes through Apple’s review pipeline. Many of us are using high version numbers for ongoing TestFlight testing while the production version waits for approval. These steps are not a guarantee, but they keep your case visible and reduce the chance of a preventable administrative hold. Call to Action To everyone reading this: If you’re in the same situation, please reply below with your approximate wait time, whether it’s an individual or organization enrollment, and your region. Let’s create a clear picture of the scale of this issue so Apple can see the impact. To the Apple Developer Support and Program teams: We understand verifications take time and that you handle high volume, but weeks of silence after payment and two support requests is causing real business harm. A status update, even a general acknowledgment of current processing times, would be enormously helpful. I commit to updating this thread the moment my enrollment moves or I receive any communication from you. Thank you for reading, and thank you in advance to Apple for any assistance you can provide. Let’s get every legitimate developer into the ecosystem so we can focus on building great apps for users. I will update this post as soon as I have any progress. —Merek, Founder WRENCH: Pocket Mechanic

Title: Apple Developer enrollment stuck after document verification and payment issue I am trying to enroll in the Apple Developer Program as an individual, but the enrollment process has been stuck for approximately 20 days. Initially, we contacted Apple Developer Support by phone. During the first call, Apple requested and we uploaded the required identity/documentation. During a second call with Apple Support, we were informed that the payment could not be processed through their side and that the payment should instead be completed through the Apple Developer app. However, when we tried to proceed through the Developer app, the Enroll Now option was unavailable/locked. We have been trying to contact Apple again for the past 2–3 days to get assistance with the enrollment issue. The account appears to meet the stated requirements: Two-factor authentication is enabled. The Apple Account information is up to date. A trusted phone number and trusted devices are configured. The latest Apple Developer app is installed. The device is signed in to iCloud. Enrollment through the web has also been attempted. We have also contacted Apple Developer Support by email, but have not received a response despite the stated 24-hour response time. At this point, we are unable to proceed because Apple directed us to complete the payment through the Developer app, but the enrollment option in the app is unavailable. Could someone please advise what could be preventing the enrollment option from becoming available? If this requires an account-side change or escalation by Apple Developer Support, we would appreciate guidance on how to get the enrollment enabled and complete the payment/enrollment process.

@Apple @AppleSupport I have been trying to enroll in the Apple Developer Program for over a month, but my enrollment is still not being processed. The payment has also NOT been deducted, and my enrollment/order remains incomplete. I have contacted Apple Support multiple times and followed everything the support team instructed me to do. Despite doing everything requested, I still cannot complete my enrollment. As a developer who has built an app and is ready to submit it to the App Store, this ongoing issue is extremely frustrating. I just want to enroll in the Apple Developer Program so I can publish my app. Apple, please review my case and help me complete my enrollment as soon as possible. Case ID: L544J6UGFS Enrollment ID: 20000135646296 I would really appreciate it if the Apple Developer team could look into this and provide a proper resolution. #Apple #AppleDeveloper #AppleSupport #AppStore #DeveloperProgram

Dear Apple Developer Program Support Team, I am writing to request an update regarding our enrollment in the Apple Developer Program. Our enrollment ID is 2CV5G54DJ6. We completed our enrollment around May, but we have still not received an update regarding the status of our application or approval. At this point, we have everything prepared on our end. Our domain, website, and app are all ready, and our app is ready to be submitted for publication on the App Store. We are eager to move forward, but we are currently unable to do so because our developer program enrollment has not yet been approved. Could you please provide us with an update on the status of our enrollment and let us know if there is anything else you need from us to complete the verification or approval process? If additional documentation, information, or action is required, we would be happy to provide it as soon as possible. We would also appreciate clarification regarding why the enrollment process has taken this long, as it has been several months since we initially enrolled. We understand that Apple may need to conduct necessary verification before approving an enrollment, and we appreciate your time and assistance. We simply want to make sure there are no outstanding requirements or issues delaying our application. Thank you for your help. We look forward to hearing from you and getting our enrollment completed so we can proceed with publishing our app on the App Store. Kind regards, Grace & Evans Founder & Co-founder of Melz Inc. Melz Inc. Enrollment ID: 2CV5G54DJ6

Hello everyone, I submitted my Apple Developer Program enrollment, paid the fee, and provided the requested identity documents on July 28, 2026. As of August 15, my account status remains "Pending". Could you please review my application status and advise if any additional information or documentation is required to complete the verification? Thank you, Pankaj

Hello, I am trying to enroll in the Apple Developer Program (Individual) from Turkey, but the payment is repeatedly declined at the final step. My bank confirms there is no problem on their side and that the charge is not being declined by them. What I have already tried, all with the same result: Multiple cards from 3 different banks 3 different browsers, plus Linux, Windows, and an iPhone The Apple Developer iOS app (as suggested by Apple Support over email) Matching the billing address exactly to my account address Removing Turkish characters from my name This looks like the known issue currently affecting Turkey-based enrollments, as many other developers are reporting the same problem in these forums. Could a member of Apple staff please review my account and manually process the enrollment if needed? Account email: omerfarukunlu@ proton.me Region: Turkey Enrollment type: Individual Support case ID (varsa): 102892859221 Thank you for your help.

I have an LLC. I have an EIN. I do not have a D-U-N-S. I need a D-U-N-S. When I try to apply for a D-U-N-S so that I may enroll in the Apple Development program, I am forced into a look-up path for D-U-N-S despite not having one. I already know I don't have one. As you can see in the 2nd attached screenshot after I enter my information I am given two cards of potential businesses with a D-U-N-S. That's all well and good, but neither are mine as I don't have one, so clearly I am not going to select those. Again, that's why I am in this process flow in the first place, so clearly this is a multi-path flow to first confirm if one exists, and then if it doesn't exist, we are going to submit a form to get one. Now I understand that to prevent duplicates you want a lookup first. However, after the lookup yields results that aren't accurate, what is my path from this point? From the steps provided, step 2 says if my company isn't listed then I will submit the information to request a free D-U-N-S Number, which implies that would be the step which followed the page I am stuck on. So where do I go from here?

I'm trying to enroll my Apple Developer account as an Organization to resolve a Guideline 5.1.1(ix) rejection (my app handles sensitive health-related data and must be submitted by a legal entity rather than an individual). I'm evaluating a "Sociedad de Emprendimiento" (S.E.) — a Guatemalan business entity type created by Decree 20-2018, which can be formed by a single shareholder and has its own separate legal personality distinct from the founder, similar in spirit to a simplified single-member corporation. It does not require a notarized deed to form, unlike a traditional S.A. (corporation) in Guatemala. I have two questions: Does this type of entity meet Apple's "legal entity" requirement for Organization enrollment, given that it has its own legal personality but isn't a traditional S.A., LLC, or limited partnership? Has anyone successfully obtained a D-U-N-S number for a Guatemalan Sociedad de Emprendimiento, or does D&B typically require a more conventional entity type (like S.A.) for accurate classification? Any insight from developers who've gone through Organization enrollment with a less common or newly-created legal entity type (in Guatemala or elsewhere) would be very helpful. Thanks in advance.

Hello, I am facing a critical issue with my Apple Developer Account verification process where an automated timer suspended my account despite submitting all requested documents on day one. Timeline & Details: I received a request from Apple to upload address verification documents with a 14-day deadline. I uploaded all requested documents on the very first day. While waiting for the review process to be completed on Apple's end, the 14-day window expired. Consequently, the system automatically suspended my account, disabling certificate creation and blocking development/distribution. I have open support tickets, but have not received a response yet. Case ID: 102944887663 Since this is an automated timeout caused by review delay, could someone from the Apple team please help escalate this Case ID to the Enrollment / Account Verification team? Thank you very much for your help!

Our organization enrollment for the Apple Developer Program has been completely stuck in a pending verification loop for over 5 weeks. We have already submitted our official bank statement as proof of address. The address, legal entity name, and details on this bank statement match our D-U-N-S profile and our Apple ID settings exactly. There is absolutely no data mismatch. We have replied to the verification emails and followed up multiple times, but we have received no response, and we still cannot access the payment screen. Because of our region and active corporate network setups, the contact portal only gives us an email option, leaving us unable to request an automated callback. Could a community manager or forum moderator please escalate our Case/Enrollment ID to the senior legal compliance and registration team to manually unlock our enrollment for payment?

My Apple Developer Program subscription is active and has been charged, but my enrollment record does not reflect it. The payment and the enrollment appear to be disconnected. Apple ID: app.dev13 [at] icloud.com Order Number: MXG5MQXMB7 Sequence: 1-14176576193 Document: 684171427919 Invoice date: 4 August 2026 Amount: EUR 98.99 Subscription renewal date: 4 August 2027 Region: France What I see on my side: Settings > Media & Purchases > Subscriptions shows an ACTIVE subscription: "Apple Developer — Apple Developer Program Membership — EUR 98.99 — Renews 4 August 2027". developer.apple.com/account displays: "Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process." The account header shows "(Pending)". The Apple Developer app shows "Apple Developer Program — Enrollment Pending — You'll receive an email soon", and the Enroll button is greyed out and cannot be tapped. So the subscription is billing, but the enrollment record behaves as if no payment was ever made. There is no identity verification prompt available anywhere, and no self-serve path forward. I have not clicked the "purchase your membership" link, to avoid being charged a second time for a membership I already hold. Relevant context: the email address on this Apple Account was previously on a domain that has since expired. Any message Apple sent before 6 August 2026 would have bounced and was never delivered. The account email was updated to app.dev13 [at] icloud.com on 6 August, and the account name was corrected to my legal name the same day. Both are now correct and reachable. I have also opened a support case through the Developer Contact form. Could an Apple Developer Support team member please review this enrollment and relink the existing subscription to the enrollment record? Alternatively, any guidance on the correct escalation path would be appreciated.

Hello Apple Developer Support, I completed my Apple Developer Program enrollment payment two days ago, and my account still shows as pending. I fully understand you’re handling a high volume of enrollment requests right now, so I’m not writing to rush anything. I’d just appreciate a rough idea of the current processing time so I can plan accordingly. If any information on my side needs to be verified or corrected, I’m happy to provide it right away. Enrollment details for reference: • Enrollment ID: U95DVLDXG8 Thank you for your time and help. Best regards, Dmytro

I have now received two reminder emails from Apple saying that they are still waiting for documentation requested in an earlier email titled “Request for Enrollment Documents.” However, I never received that original email, so I don't know which documents Apple needs in order to complete my enrollment. I contacted Apple Developer Support and followed up again one week ago, but I haven't received a response. Has anyone experienced the same issue? Is there any way to have Apple resend the original document request or find out exactly which documents are required?

Hello everyone, I'm going through a very stressful situation at the moment. TL;DR: Apple blocked my developer account and won't let me renew it. I complied with every request. I sent every document on time. I did nothing wrong. Team ID: QHC9NAUWK3 My membership expires on August 24. If this isn't resolved soon, my apps will be removed from the App Store, and I will lose my entire income. I enrolled in the Apple Developer Program in August 2025. Since then, I've been dedicated to building apps for the App Store full-time. On June 30, 2026, I received an email from Apple requesting documents to confirm my identity. If I didn't provide them within two weeks, my developer account would be suspended. I provided all the required documents on July 1. I received an automated email confirming that the documents were received and that I should hear back within two days. I never did. Two weeks later, my developer account was suspended. No warnings, no emails, nothing. I opened a support case with Apple. After receiving no response for four days, I got on a call with an Apple advisor. They told me that Apple had never received my documents. Weird, considering I have a confirmation email from Apple proving that wasn't the case. The case was escalated to the Operations team. A week went by without a response. I sent a follow-up email. Five more days went by without a response. I sent another email explaining that my membership expires soon and that I can't renew it. I kept receiving the same template response: "This may take an undetermined amount of time. We can't let you renew your membership during this time. The case is with another team, and we can't do anything else." Apple broke my account and blocked me from renewing it. A few more emails went back and forth without any progress. On August 12, I had another call with a senior Apple advisor. They looked over my case and mentioned that the situation was strange and that the review was taking unusually long. They acknowledged that I had provided everything and that this wasn't my fault. They then "re-escalated" the case to the Operations team. I am quite desperate at the moment. I don't know what else to do. It sucks to lose everything I dedicated the past year of my life to building. I found several other people on the forums dealing with similar problems. More than 50,000 people have read my story on X, and many have shown their support. Apple's own timelines no longer make sense. If they can't verify someone's documents within two weeks, it should at least not disable that person's account.

For almost two weeks, I haven’t been able to upload any builds from Xcode to App Store Connect. I first noticed the problem on July 19, when I tried to upload a new build of my app. I received the following errors: No Account for Team … Add a new account in Accounts settings or verify that your accounts have valid credentials. and: No signing certificate “iOS Distribution” foundNo “iOS Distribution” signing certificate matching team ID … with a private key was found. I then checked my account on developer.apple.com. Instead of information about my membership, I saw this message: Join the Apple Developer Program When you’re ready to build more advanced capabilities and distribute your apps, you can join the Apple Developer Program to distribute on the App Store. However, when I click “Enroll today,” I get this message: Sorry, you can’t enroll at this time.Your Apple Account is already associated with the Account Holder of a membership. I also can’t access the Certificates, Identifiers & Profiles section. Instead, I see: Access Unavailable This resource is only for developers enrolled in a developer program or members of an organization’s team in a developer program. My Apple Developer Program membership is paid and active. It appears on the list of active subscriptions associated with my Apple Account. I contacted Apple Developer Support by email (Case ID: 102946376316). After several days, I received a brief message saying that my case had been escalated to senior advisors for further review. As I didn’t receive any further updates, I contacted phone support. The first advisor I spoke to, more than a week ago, was unable to help and only asked me to wait. A few days later, I called again. This time, the advisor sent me a link where I could upload my ID and proof of address. I submitted both documents immediately, but the problem still hasn’t been resolved, and I haven’t received any further information. Today, I tried to contact phone support again, but I couldn’t reach an advisor despite trying throughout the day. I’m a relatively new developer and started developing apps about a year ago. Recently, one of my apps has begun getting more downloads, and some users have even purchased subscriptions. I really want to continue developing the app and adding new features, but this problem has prevented me from doing so for almost two weeks. It’s extremely frustrating. Has anyone experienced a similar problem? If so, how long did it take Apple to resolve it? Is there anything else I can do?

Hello everyone, I enrolled in the Apple Developer Program on August 13, 2026, and completed the $99 membership payment successfully. After enrollment, Apple Developer Relations requested additional documents for verification. I submitted all the requested documents and later received an email confirming: “Thank you for providing the documents we requested. We will review them and follow up with you as soon as possible.” My membership is still not activated, and I have not received any further update yet. Has anyone recently gone through the same verification process? I would like to know: How long document verification normally takes after Apple confirms receipt. Whether any additional action is required from my side. Whether there is a recommended way to contact Developer Support regarding a pending enrollment. If the membership payment/order being completed means I only need to wait for the verification process to finish. I have already followed up with Apple Developer Relations and am currently waiting for their response. Any recent experience or guidance would be appreciated. Thank you.

Hi everyone, My Apple Developer Program membership has expired on March 11, 2026, and I am unable to find any option to renew it. Team ID: 532YXBDAKC I have checked the following places but there is no renewal option available anywhere: The Apple Developer website (developer.apple.com) – no renewal button or prompt visible in my account The Apple Developer app on Mac – no renewal option found The Apple Developer app on iPhone – no renewal option found I would like to renew my membership as soon as possible, but I am completely stuck as there is no clear path to do so. Has anyone else faced this issue? How can I get this resolved? Is there a direct way to contact Apple Developer support for membership renewal? Any help would be greatly appreciated. Thank you.

Hi, Our account was due for renewal and not getting renew option neither on the website nor on the app. While the banner shows renewal is due but no option to pay. Attaching the screenshot below need immediate help.