Posts under Developer Tools & Services topic

Post

Replies

Boosts

Views

Activity

Individual enrollment 27C322G5BD stuck since Aug 6 — two purchases never charged, no support reply (Case 102961816564)
Hello, Individual enrollment from Kazakhstan, stuck for six weeks. Aug 6, 2026: completed the enrollment form and purchased the membership (Visa card in my own name, Kazakhstan billing address). Received the Order Acknowledgement email. The card was never charged, the membership was not activated. Aug 12, 2026: the account page still showed "Purchase your membership", so I purchased again as prompted. Second Order Acknowledgement. Again no charge, no activation. Sep 13, 2026: opened support case 102961816564 via Contact Us (email). No reply so far. The Contact Us page shows no phone option for my region, only email. Today the account page still says "Purchase your membership — to continue your enrollment, complete your purchase now". I have not purchased a third time, to avoid another stuck order. Apple Account region, billing address, card and trusted phone number are all Kazakhstan, and I am in Kazakhstan. Enrollment ID: 27C322G5BD Case ID: 102961816564 Could someone from Apple Developer Support check what is blocking the payment/enrollment, cancel the stuck orders if needed, and tell me how to complete the purchase? I can provide my passport immediately. Thank you.
0
0
226
1d
Xcode 27 is unable to open project
Hi, Looks like after MacOS 27 update all my projects located in specific folder are unable to be opened by Xcode 27. When I'm trying to run anything from there, Xcode just doesn't respond. It didn't crash or block, it sits in memory without window. There is no alert or anything. Turns out fresh downloaded project can be run from download folder but my old folder is some how locked and Xcode cannot do anything with all old repos and projects there.
0
0
288
1d
Unable to complete Developer enrollment process!
I am seeing "authorization failed" in every browser, using multiple cards, on VPN or off VPN. I have already tried calling support and received the run-around where nobody seems to understand what I am reporting. So I thought I would create a detailed forum post where I spell everything out so a 5 yr old could interpret it. My start-up has developed a few applications that we need to sign. In order to do this one is required to enroll in the Developer program, paying $99 a year for membership. This is where the issue occurs. No matter what card I use and no matter which browser I use, the transaction never authorizes. Before anyone jumps to the wrong conclusion, this IS NOT my bank declining a transaction. This is Apple's payment system not accepting my valid debit/credit cards. I bank with Chime, and when they decline a transaction I see a notification from the app on my phone and also my email stating what happened. This happens without fail within seconds of the transaction. I'm writing all of this because nobody on the Apple support side seems to understand what is happening and nobody has offered a solution as of yet. So I am writing all of this to draw attention to the poor experience I am having with Apple right now. In hopes that someone from Apple will see it and correct this issue. Regards, Jeff
2
0
132
1d
Enrolled account broken after address change: stuck in loop, cannot update apps
I am the Account Holder of a membership active for almost 2 years. After updating my address, my account entered a loop: App Store Connect (Business) shows: the Account Holder must review and accept the updated Apple Developer Program License Agreement. developer.apple.com/account shows no agreement to accept, only an option to enroll. Clicking enroll returns: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I have apps in production that I cannot update. Case ID: 20000138391216. The case has been marked as escalated for over a month with no resolution. I had send lot of emails, also call to apple, but there is no reply of what is happening. Could someone from Apple please escalate this internally? Or is there anyone that has any recommendation on how to solve this?
1
0
80
1d
Individual Developer Program enrollment not possible
Hi, I am German and living in Thailand. My current Apple account is set to Germany, that's why I made another account with location Thailand. But I cannot enroll in the program because my German drivers license or german passport is not accepted. Of course I don't have any Thai documents because I'm German with a German passport, but living in Thailand. How can I register for the Individual Developer Program? Thank you Christian
4
1
503
1d
Enrollment blocked: identity verification linked to an Apple Account I cannot identify
I'm trying to enroll in the Apple Developer Program as an individual and I'm stuck at a point I can't get past on my own. What happens The ID scan step in the Apple Developer App completes successfully. After that, when I sign in with my account, I get "We could not complete your enrollment." Developer Support told me the reason: my identity has already been verified under a different Apple Account, and per Apple's policy the same identity cannot be verified again on a second account. The problem is that I cannot identify that other account. I have used the same Apple Account since 2018 and have no recollection of ever creating a second one. What I have already checked Every device I own (iPhone, iPad, Mac). All are signed in to the same Apple Account. No other account appears anywhere. My entire email history, including archived, spam and deleted mail. Every message from Apple since 2018 was sent to the same address. There is no trace of any other Apple Account. iCloud Keychain and saved credentials in all browsers I use. No other Apple Account is stored. Family Sharing members. Nothing relevant. I submitted over twenty candidate email addresses to Developer Support. All came back as no match. Support responses so far Both email and phone support gave me the same answer: nothing can be done unless I provide the email address of the other account. I offered to provide my device serial number and other identifying information, but no alternative lookup method was offered. A possible explanation I found a thread here describing a case where someone had enrolled years earlier under an account they later deleted via privacy.apple.com, and the identity verification remained linked to that deleted account rather than being released with it. If something similar applies to me, the account I am being asked to identify no longer exists, which would explain why no trace of it can be found anywhere. What I'm asking Has anyone had the identity verification association reset by Apple? If so, what did it take? Is there a way to have Apple look up the associated account from a device serial number or other identifying information, rather than requiring the email address up front? Has anyone resolved a case involving a deleted Apple Account retaining the verification link?
1
0
268
1d
Custom Keyboard extension
I’m developing a keyboard extension and noticed this weird issue. When I switch from normal keyboard to custom keyboard there is a faint overlay duplicate of the custom keyboard that comes from the top which makes the switching not seamless and I can’t seem to find the cause of this issue. I initially thought it had to do with the fact that it’s communicating with my app to get the latest data and check for edits but it’s not the case here. when I screen record it doesn’t appear as faint overlay, it appears as the keyboard becoming taller than usual and then sizing down to expected height. iOS26.6.2
1
0
65
1d
Enrollment rejected while I was a minor, now 18, account still stuck at fssStatus 3 (Rejected)
Request to Apple Developer Support: please review this Apple Account and manually clear or reset the rejected enrollment/identity state so I can re-enroll on the same Apple Account. Apple Account: the account I am posting from Developer ID: 68Q62JHSWR Support Case ID: 102960248734 (opened today via Program Enrollment) Region: United States What happened Before I turned 18, I started an Individual enrollment and submitted a government photo ID. The ID showed that I was a minor, so the enrollment was denied. That denial was correct at the time. I turned 18 earlier this year. I am now an adult and over the age of majority in my region. I did call Apple Support about this once, but that call happened while I was still 17, so "there is nothing we can do" was the right answer then. This is the first time I have asked Apple to look at the account as an adult. Current state developer.apple.com/enroll returns: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. That message renders before any form fields, so there is no way for me to re-enter my details or re-submit an ID. On my account record, fssStatus is 3 (Rejected). The enrollment flow branches on that value and routes straight to the rejected state, so it never reaches the identity edit step. When identity re-validation is attempted, the service returns: resultCode 1200 - "You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support." I have no team and no Team Admin, so that message points back here. Why I believe I am eligible Apple Developer Program License Agreement section 3.1(a) requires that "You are of the legal age of majority in the jurisdiction in which You reside." That is a present-tense certification and I meet it today. Nothing in the ADPLA or on developer.apple.com/programs/enroll states that a minor-age denial is permanent or bars a later enrollment. My Apple Account uses my real legal name and address, and two-factor authentication is enabled. What I am asking for Clear the residual rejected identity/eligibility state (fssStatus 3) on this Apple Account so the enrollment flow can reach the identity step again. I will re-submit government photo ID immediately through any channel you specify, including the Apple Developer app. I do not want to create a second Apple Account. This is my primary Apple Account, and identity verification is documented as permanently bound to the account it was first performed on, so a new account would not be a clean workaround. Thank you.
1
0
184
1d
Urgent Escalation Required – Developer Program Enrollment Pending – Case #20000132030420
Dear Apple Developer Support Team, I am writing to urgently escalate my Apple Developer Program enrollment issue regarding Case Number 20000132030420. I have been trying to enroll in the Apple Developer Program for almost two months, but my enrollment is still pending. I have contacted Apple Support multiple times and followed the instructions provided, but unfortunately, I have not received any meaningful update or resolution. More than a month ago, I was asked to submit my government-issued ID for verification, which I submitted as requested. Since then, I have received no update regarding the status of my enrollment. I have also attempted to contact support regarding this case, but my messages have not received a response. This prolonged delay is extremely frustrating and is preventing me from moving forward with my development work and publishing plans. I have been patient and have followed every step requested by Apple, but after nearly two months without a resolution, I am requesting that this case be urgently escalated to the appropriate team and that my enrollment status be reviewed. Please provide me with: An update on the current status of my enrollment. Confirmation that my submitted government ID has been received and reviewed. The reason for the continued delay, if applicable. A clear timeline for when my Apple Developer Program enrollment will be completed. I sincerely hope @Apple @Support can look into this matter and resolve it as soon as possible. This is now my last option to reach out again for support, as I have already spent considerable time trying to resolve this through the existing support channels. I would greatly appreciate a prompt response and resolution to Case #20000132030420. Kind regards,
2
0
216
1d
APN Help
I am extremely new to this so please bare with me. I am trying to enable push notifications for my app and understand that I need to go to Apple Developer account, go to Certificates, Identifiers & Profiles → Keys and create an Apple Push Notifications service (APNs) auth key. Download the .p8 file and copy its 10-character Key ID (Apple only lets you download it once). In other tutorials it shows that there should be multiple check box selections to choose APN when generating a key but my screen looks like this? Can anyone advise on what I am doing wrong?
0
0
37
1d
Individual Developer Program enrollment blocked by a trusted device or phone association
I left a previous organization’s developer team and am now trying to enroll as an individual. Apple Support says my trusted device or phone number is associated with another Apple Account, blocking enrollment. However, my iPhone and Mac were purchased new and have never been trusted devices on someone else’s account. I have verified 2FA, account details, trusted devices and numbers, cleaned up my previous account, completed Apple’s requested identity verification, and had Support reset the enrollment state several times. After every reset, both Safari and the Apple Developer app immediately show “Your enrollment could not be completed at this time” after I submit my information. The Operations team also says it cannot identify the supposedly linked account. Has anyone resolved this exact issue? If a server-side association or restriction had to be cleared, or a different escalation path worked, I would appreciate the details.
2
0
576
1d
Apple Developer Program payment completed but membership still pending for more than 2 weeks
Hello, I’m experiencing an issue with my Apple Developer Program enrollment and I would like to know if anyone has faced the same situation. I purchased the Apple Developer Program membership for USD 99 at the end of August 2026. The payment was successfully charged to my card and Apple issued an official invoice confirming the payment. However, more than two weeks later, my Apple Developer account is still showing my enrollment as pending and continues to display “Complete your purchase” / “Purchase your membership.” I am also still receiving automated emails from Apple Developer saying that I have not yet purchased the program. I contacted Apple Developer Support several times. My case was escalated to a Senior Advisor team, but the issue has still not been resolved. Has anyone experienced a situation where: The USD 99 payment was successfully charged An official Apple invoice was issued The Developer account remained pending Apple continued asking for another payment If so, how long did it take to get resolved, and did Apple eventually activate the membership or issue a refund? I do not want to make a second payment for the same membership. Thank you for any advice or experience you can share.
0
0
35
1d
Apple Developer Program team invitation keeps redirecting to the sign-in page
We are experiencing an issue when inviting a user to join our Apple Developer Program team through App Store Connect Users and Access. The purpose of adding this user is to include them as an internal TestFlight tester after the invitation is accepted. The invited user received the Apple Developer invitation email and clicked the "Accept invitation" link. The invitation link opens the following page: https://appstoreconnect.apple.com/activation_ds?key=... The page displays "Sign in to accept your invitation" and asks the user to sign in with an Apple Account. After the user signs in successfully, the page redirects back to the same sign-in page and asks the user to sign in again. The invitation cannot be accepted, and the user cannot join the Apple Developer Program team. Steps to reproduce: Go to Users and Access in App Store Connect. Add a new user and send an invitation to join the Apple Developer Program team. The invited user receives the Apple Developer invitation email. The invited user clicks the "Accept invitation" link. The page opens appstoreconnect.apple.com/activation_ds. The user signs in with an Apple Account. After signing in, the page redirects back to the same sign-in page. Repeating the sign-in process results in the same redirect loop. Expected result: The invitation should be accepted after the user signs in, and the user should be added to the Apple Developer Program team. Actual result: The page keeps redirecting back to the sign-in page, and the user cannot accept the invitation. Troubleshooting already tried: Safari and Chrome Private browsing mode Clearing browser cookies Signing out of Apple ID before opening the invitation link again Opening the link directly in the browser instead of an email app embedded browser The issue still occurs.
12
6
1.3k
1d
注册Apple Program Developer提示:未能成功验证身份证
我在注册 Apple Developer 个人账号时,遇到如下错误提示: 未能成功验证身份证。请与支持团队联系。 但是在developer的contact表单提交服务申请,网页提示:处理你的请求时遇到问题。 我的情况: Apple ID:使用的gmail邮箱注册在十几年前注册,并一直使用到今天(具体邮箱地址可在后续沟通中提供) 已开启双重认证,信息真实完整。所用的开发设备macbook pro也是从深圳apple店现场购买的。联系苹果开发者团队客服后,一直没有告诉我具体的解决方式。 我用本人身份再去申请新的id以及注册开发者依然被提示无法注册。 因为工作需要,我必须用本人身份申请苹果开发者。 希望得到帮助: 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢!
0
0
42
1d
Unable to sign in via Apple ID on sign.expo.dev / third-party tools - "Apple's servers are congested" loops indefinitely
I'm trying to generate a development provisioning profile for testing a React Native (Expo) app on my personal iPhone, using sign.expo.dev (which uses Apple ID authentication to provision a device for free/ad-hoc development). Symptom: When signing in with my Apple ID on sign.expo.dev, the page repeatedly shows "Apple's servers are congested. Automatically retrying" and never completes, even after many retries ("Attempt 20+"). This happens consistently over several days, on both iPhone Safari and desktop Chrome/Edge. What I've already verified: Regular sign-in at appleid.apple.com works normally Sign-in at developer.apple.com/account also works normally, with no pending agreements (I already reviewed and accepted the latest Developer Program License Agreement) Apple System Status and Apple Developer System Status both show all services as operating normally The issue persists across multiple devices/browsers and after clearing Safari data Question: Is this a known issue with the Apple ID authentication flow used by third-party provisioning tools (possibly related to the Olympus session/config API)? Is there a known workaround, or an expected resolution timeframe? Any guidance would be appreciated. Thank you.
1
0
240
1d
Individual enrollment 27C322G5BD stuck since Aug 6 — two purchases never charged, no support reply (Case 102961816564)
Hello, Individual enrollment from Kazakhstan, stuck for six weeks. Aug 6, 2026: completed the enrollment form and purchased the membership (Visa card in my own name, Kazakhstan billing address). Received the Order Acknowledgement email. The card was never charged, the membership was not activated. Aug 12, 2026: the account page still showed "Purchase your membership", so I purchased again as prompted. Second Order Acknowledgement. Again no charge, no activation. Sep 13, 2026: opened support case 102961816564 via Contact Us (email). No reply so far. The Contact Us page shows no phone option for my region, only email. Today the account page still says "Purchase your membership — to continue your enrollment, complete your purchase now". I have not purchased a third time, to avoid another stuck order. Apple Account region, billing address, card and trusted phone number are all Kazakhstan, and I am in Kazakhstan. Enrollment ID: 27C322G5BD Case ID: 102961816564 Could someone from Apple Developer Support check what is blocking the payment/enrollment, cancel the stuck orders if needed, and tell me how to complete the purchase? I can provide my passport immediately. Thank you.
Replies
0
Boosts
0
Views
226
Activity
1d
Xcode 27 is unable to open project
Hi, Looks like after MacOS 27 update all my projects located in specific folder are unable to be opened by Xcode 27. When I'm trying to run anything from there, Xcode just doesn't respond. It didn't crash or block, it sits in memory without window. There is no alert or anything. Turns out fresh downloaded project can be run from download folder but my old folder is some how locked and Xcode cannot do anything with all old repos and projects there.
Replies
0
Boosts
0
Views
288
Activity
1d
Unable to complete Developer enrollment process!
I am seeing "authorization failed" in every browser, using multiple cards, on VPN or off VPN. I have already tried calling support and received the run-around where nobody seems to understand what I am reporting. So I thought I would create a detailed forum post where I spell everything out so a 5 yr old could interpret it. My start-up has developed a few applications that we need to sign. In order to do this one is required to enroll in the Developer program, paying $99 a year for membership. This is where the issue occurs. No matter what card I use and no matter which browser I use, the transaction never authorizes. Before anyone jumps to the wrong conclusion, this IS NOT my bank declining a transaction. This is Apple's payment system not accepting my valid debit/credit cards. I bank with Chime, and when they decline a transaction I see a notification from the app on my phone and also my email stating what happened. This happens without fail within seconds of the transaction. I'm writing all of this because nobody on the Apple support side seems to understand what is happening and nobody has offered a solution as of yet. So I am writing all of this to draw attention to the poor experience I am having with Apple right now. In hopes that someone from Apple will see it and correct this issue. Regards, Jeff
Replies
2
Boosts
0
Views
132
Activity
1d
Enrollment pending
Enrollment pending, credit card not charged, email order received, apple devs web page asking to purchase my membership (again?) What should I do? Account: Y6W69VT363
Replies
0
Boosts
0
Views
53
Activity
1d
Enrolled account broken after address change: stuck in loop, cannot update apps
I am the Account Holder of a membership active for almost 2 years. After updating my address, my account entered a loop: App Store Connect (Business) shows: the Account Holder must review and accept the updated Apple Developer Program License Agreement. developer.apple.com/account shows no agreement to accept, only an option to enroll. Clicking enroll returns: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I have apps in production that I cannot update. Case ID: 20000138391216. The case has been marked as escalated for over a month with no resolution. I had send lot of emails, also call to apple, but there is no reply of what is happening. Could someone from Apple please escalate this internally? Or is there anyone that has any recommendation on how to solve this?
Replies
1
Boosts
0
Views
80
Activity
1d
Individual Developer Program enrollment not possible
Hi, I am German and living in Thailand. My current Apple account is set to Germany, that's why I made another account with location Thailand. But I cannot enroll in the program because my German drivers license or german passport is not accepted. Of course I don't have any Thai documents because I'm German with a German passport, but living in Thailand. How can I register for the Individual Developer Program? Thank you Christian
Replies
4
Boosts
1
Views
503
Activity
1d
Enrollment blocked: identity verification linked to an Apple Account I cannot identify
I'm trying to enroll in the Apple Developer Program as an individual and I'm stuck at a point I can't get past on my own. What happens The ID scan step in the Apple Developer App completes successfully. After that, when I sign in with my account, I get "We could not complete your enrollment." Developer Support told me the reason: my identity has already been verified under a different Apple Account, and per Apple's policy the same identity cannot be verified again on a second account. The problem is that I cannot identify that other account. I have used the same Apple Account since 2018 and have no recollection of ever creating a second one. What I have already checked Every device I own (iPhone, iPad, Mac). All are signed in to the same Apple Account. No other account appears anywhere. My entire email history, including archived, spam and deleted mail. Every message from Apple since 2018 was sent to the same address. There is no trace of any other Apple Account. iCloud Keychain and saved credentials in all browsers I use. No other Apple Account is stored. Family Sharing members. Nothing relevant. I submitted over twenty candidate email addresses to Developer Support. All came back as no match. Support responses so far Both email and phone support gave me the same answer: nothing can be done unless I provide the email address of the other account. I offered to provide my device serial number and other identifying information, but no alternative lookup method was offered. A possible explanation I found a thread here describing a case where someone had enrolled years earlier under an account they later deleted via privacy.apple.com, and the identity verification remained linked to that deleted account rather than being released with it. If something similar applies to me, the account I am being asked to identify no longer exists, which would explain why no trace of it can be found anywhere. What I'm asking Has anyone had the identity verification association reset by Apple? If so, what did it take? Is there a way to have Apple look up the associated account from a device serial number or other identifying information, rather than requiring the email address up front? Has anyone resolved a case involving a deleted Apple Account retaining the verification link?
Replies
1
Boosts
0
Views
268
Activity
1d
Custom Keyboard extension
I’m developing a keyboard extension and noticed this weird issue. When I switch from normal keyboard to custom keyboard there is a faint overlay duplicate of the custom keyboard that comes from the top which makes the switching not seamless and I can’t seem to find the cause of this issue. I initially thought it had to do with the fact that it’s communicating with my app to get the latest data and check for edits but it’s not the case here. when I screen record it doesn’t appear as faint overlay, it appears as the keyboard becoming taller than usual and then sizing down to expected height. iOS26.6.2
Replies
1
Boosts
0
Views
65
Activity
1d
Enrollment rejected while I was a minor, now 18, account still stuck at fssStatus 3 (Rejected)
Request to Apple Developer Support: please review this Apple Account and manually clear or reset the rejected enrollment/identity state so I can re-enroll on the same Apple Account. Apple Account: the account I am posting from Developer ID: 68Q62JHSWR Support Case ID: 102960248734 (opened today via Program Enrollment) Region: United States What happened Before I turned 18, I started an Individual enrollment and submitted a government photo ID. The ID showed that I was a minor, so the enrollment was denied. That denial was correct at the time. I turned 18 earlier this year. I am now an adult and over the age of majority in my region. I did call Apple Support about this once, but that call happened while I was still 17, so "there is nothing we can do" was the right answer then. This is the first time I have asked Apple to look at the account as an adult. Current state developer.apple.com/enroll returns: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. That message renders before any form fields, so there is no way for me to re-enter my details or re-submit an ID. On my account record, fssStatus is 3 (Rejected). The enrollment flow branches on that value and routes straight to the rejected state, so it never reaches the identity edit step. When identity re-validation is attempted, the service returns: resultCode 1200 - "You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support." I have no team and no Team Admin, so that message points back here. Why I believe I am eligible Apple Developer Program License Agreement section 3.1(a) requires that "You are of the legal age of majority in the jurisdiction in which You reside." That is a present-tense certification and I meet it today. Nothing in the ADPLA or on developer.apple.com/programs/enroll states that a minor-age denial is permanent or bars a later enrollment. My Apple Account uses my real legal name and address, and two-factor authentication is enabled. What I am asking for Clear the residual rejected identity/eligibility state (fssStatus 3) on this Apple Account so the enrollment flow can reach the identity step again. I will re-submit government photo ID immediately through any channel you specify, including the Apple Developer app. I do not want to create a second Apple Account. This is my primary Apple Account, and identity verification is documented as permanently bound to the account it was first performed on, so a new account would not be a clean workaround. Thank you.
Replies
1
Boosts
0
Views
184
Activity
1d
Urgent Escalation Required – Developer Program Enrollment Pending – Case #20000132030420
Dear Apple Developer Support Team, I am writing to urgently escalate my Apple Developer Program enrollment issue regarding Case Number 20000132030420. I have been trying to enroll in the Apple Developer Program for almost two months, but my enrollment is still pending. I have contacted Apple Support multiple times and followed the instructions provided, but unfortunately, I have not received any meaningful update or resolution. More than a month ago, I was asked to submit my government-issued ID for verification, which I submitted as requested. Since then, I have received no update regarding the status of my enrollment. I have also attempted to contact support regarding this case, but my messages have not received a response. This prolonged delay is extremely frustrating and is preventing me from moving forward with my development work and publishing plans. I have been patient and have followed every step requested by Apple, but after nearly two months without a resolution, I am requesting that this case be urgently escalated to the appropriate team and that my enrollment status be reviewed. Please provide me with: An update on the current status of my enrollment. Confirmation that my submitted government ID has been received and reviewed. The reason for the continued delay, if applicable. A clear timeline for when my Apple Developer Program enrollment will be completed. I sincerely hope @Apple @Support can look into this matter and resolve it as soon as possible. This is now my last option to reach out again for support, as I have already spent considerable time trying to resolve this through the existing support channels. I would greatly appreciate a prompt response and resolution to Case #20000132030420. Kind regards,
Replies
2
Boosts
0
Views
216
Activity
1d
APN Help
I am extremely new to this so please bare with me. I am trying to enable push notifications for my app and understand that I need to go to Apple Developer account, go to Certificates, Identifiers & Profiles → Keys and create an Apple Push Notifications service (APNs) auth key. Download the .p8 file and copy its 10-character Key ID (Apple only lets you download it once). In other tutorials it shows that there should be multiple check box selections to choose APN when generating a key but my screen looks like this? Can anyone advise on what I am doing wrong?
Replies
0
Boosts
0
Views
37
Activity
1d
Individual Developer Program enrollment blocked by a trusted device or phone association
I left a previous organization’s developer team and am now trying to enroll as an individual. Apple Support says my trusted device or phone number is associated with another Apple Account, blocking enrollment. However, my iPhone and Mac were purchased new and have never been trusted devices on someone else’s account. I have verified 2FA, account details, trusted devices and numbers, cleaned up my previous account, completed Apple’s requested identity verification, and had Support reset the enrollment state several times. After every reset, both Safari and the Apple Developer app immediately show “Your enrollment could not be completed at this time” after I submit my information. The Operations team also says it cannot identify the supposedly linked account. Has anyone resolved this exact issue? If a server-side association or restriction had to be cleared, or a different escalation path worked, I would appreciate the details.
Replies
2
Boosts
0
Views
576
Activity
1d
Apple Developer Program payment completed but membership still pending for more than 2 weeks
Hello, I’m experiencing an issue with my Apple Developer Program enrollment and I would like to know if anyone has faced the same situation. I purchased the Apple Developer Program membership for USD 99 at the end of August 2026. The payment was successfully charged to my card and Apple issued an official invoice confirming the payment. However, more than two weeks later, my Apple Developer account is still showing my enrollment as pending and continues to display “Complete your purchase” / “Purchase your membership.” I am also still receiving automated emails from Apple Developer saying that I have not yet purchased the program. I contacted Apple Developer Support several times. My case was escalated to a Senior Advisor team, but the issue has still not been resolved. Has anyone experienced a situation where: The USD 99 payment was successfully charged An official Apple invoice was issued The Developer account remained pending Apple continued asking for another payment If so, how long did it take to get resolved, and did Apple eventually activate the membership or issue a refund? I do not want to make a second payment for the same membership. Thank you for any advice or experience you can share.
Replies
0
Boosts
0
Views
35
Activity
1d
Enrollment stuck at "Your enrollment is being processed" for 3 weeks — no email, no status change (Enrollment ID: PB833RQLZQ)
Hi everyone, I submitted my enrollment for the Apple Developer Program (Individual) about three weeks ago, and the status has not moved once since. It still reads exactly: Your enrollment is being processed. Your enrollment ID is PB833RQLZQ.
Replies
0
Boosts
0
Views
270
Activity
1d
Apple Developer Program team invitation keeps redirecting to the sign-in page
We are experiencing an issue when inviting a user to join our Apple Developer Program team through App Store Connect Users and Access. The purpose of adding this user is to include them as an internal TestFlight tester after the invitation is accepted. The invited user received the Apple Developer invitation email and clicked the "Accept invitation" link. The invitation link opens the following page: https://appstoreconnect.apple.com/activation_ds?key=... The page displays "Sign in to accept your invitation" and asks the user to sign in with an Apple Account. After the user signs in successfully, the page redirects back to the same sign-in page and asks the user to sign in again. The invitation cannot be accepted, and the user cannot join the Apple Developer Program team. Steps to reproduce: Go to Users and Access in App Store Connect. Add a new user and send an invitation to join the Apple Developer Program team. The invited user receives the Apple Developer invitation email. The invited user clicks the "Accept invitation" link. The page opens appstoreconnect.apple.com/activation_ds. The user signs in with an Apple Account. After signing in, the page redirects back to the same sign-in page. Repeating the sign-in process results in the same redirect loop. Expected result: The invitation should be accepted after the user signs in, and the user should be added to the Apple Developer Program team. Actual result: The page keeps redirecting back to the sign-in page, and the user cannot accept the invitation. Troubleshooting already tried: Safari and Chrome Private browsing mode Clearing browser cookies Signing out of Apple ID before opening the invitation link again Opening the link directly in the browser instead of an email app embedded browser The issue still occurs.
Replies
12
Boosts
6
Views
1.3k
Activity
1d
注册Apple Program Developer提示:未能成功验证身份证
我在注册 Apple Developer 个人账号时,遇到如下错误提示: 未能成功验证身份证。请与支持团队联系。 但是在developer的contact表单提交服务申请,网页提示:处理你的请求时遇到问题。 我的情况: Apple ID:使用的gmail邮箱注册在十几年前注册,并一直使用到今天(具体邮箱地址可在后续沟通中提供) 已开启双重认证,信息真实完整。所用的开发设备macbook pro也是从深圳apple店现场购买的。联系苹果开发者团队客服后,一直没有告诉我具体的解决方式。 我用本人身份再去申请新的id以及注册开发者依然被提示无法注册。 因为工作需要,我必须用本人身份申请苹果开发者。 希望得到帮助: 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢!
Replies
0
Boosts
0
Views
42
Activity
1d
Xcode 26.0 through 26.6 fails to open on M2 MacBook Air with Tahoe 26.6.1
Everything has been updated. Countless reboots and reinstalls. Yet Xcode still won't open. Keep getting "Xcode quit unexpectedly dialog" with buttons to Reopen, Ignore, Report. Any suggestions on what lingering file is killing Xcode on open? Thanks!
Replies
2
Boosts
1
Views
374
Activity
1d
Unable to sign in via Apple ID on sign.expo.dev / third-party tools - "Apple's servers are congested" loops indefinitely
I'm trying to generate a development provisioning profile for testing a React Native (Expo) app on my personal iPhone, using sign.expo.dev (which uses Apple ID authentication to provision a device for free/ad-hoc development). Symptom: When signing in with my Apple ID on sign.expo.dev, the page repeatedly shows "Apple's servers are congested. Automatically retrying" and never completes, even after many retries ("Attempt 20+"). This happens consistently over several days, on both iPhone Safari and desktop Chrome/Edge. What I've already verified: Regular sign-in at appleid.apple.com works normally Sign-in at developer.apple.com/account also works normally, with no pending agreements (I already reviewed and accepted the latest Developer Program License Agreement) Apple System Status and Apple Developer System Status both show all services as operating normally The issue persists across multiple devices/browsers and after clearing Safari data Question: Is this a known issue with the Apple ID authentication flow used by third-party provisioning tools (possibly related to the Olympus session/config API)? Is there a known workaround, or an expected resolution timeframe? Any guidance would be appreciated. Thank you.
Replies
1
Boosts
0
Views
240
Activity
1d
About Swift Student Challenge
Can some one tall me when are the Swift Student Challenge i want to join it
Replies
1
Boosts
0
Views
256
Activity
1d
Developer Account Renewal - How long before active again?
I just renewed my expired developer account. Payment went through and I received an email confirming that. On the website it is asking me to renew again. I don't recall seeing there would be a delay in the process after renewing to use my account again. Any thoughts or advice? Thanks!
Replies
1
Boosts
0
Views
322
Activity
2d