Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Stuck on Developer Account Pending
Its been almost a month now since I first signed up for my Apple Developer account and, as far as I can tell, the developer account I signed up for and PAID for is still marked as pending and acting like I haven't paid. I paid a second time just now... same thing. Anyone else run into this and know the fix? Its blocking me from being able to sign any of my applications. I've received no emails from any apple domain letting me know of any issue and I'm not sure how to reach out to them short of stepping into an Apple Store. Thanks in advance!
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Individual enrollment rejected with no reason – how can I re-enroll? (Case 102957216831)
Hello, My individual enrollment in the Apple Developer Program (Region: Türkiye) was rejected. Developer Support only replied that "for one or more reasons" my enrollment couldn't be completed, without explaining the reason or what I can do to fix it. Case number: 102957216831 Enrollment type: Individual Region: Türkiye Two-factor authentication: enabled I suspect the issue may be related to identity verification (for example, my Apple Account name not exactly matching my ID). I'm happy to correct my account details and verify my identity again with my passport. Could someone from Apple please: Tell me what prevented my enrollment, and Reset my enrollment status so I can re-enroll through the Apple Developer app? I'm not asking to bypass any verification. I just need a supported way to complete my enrollment. I can provide any documents required. Thank you, Buse Baran
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App Stuck in 'Waiting for Review' for over a week
Hello, My app has been stuck entirely in the "Waiting for Review" queue for over a week now. We previously received a rejection requesting specific videos and information updates. We fully updated all requested and replied message with video attachments that was requested to be uploaded on the and after I made all the necessary updates I resubmitted it. The dashboard correctly says "Waiting for Review", but nothing has happened for over a week now. We have reached out via standard developer support but have received zero responses. Our UK launch is completely paralyzed. Could an Apple forum moderator or engineer please get back to me regarding this. Case ID: 102989660047 The app was supposed to launch next week but I got feeling it wont. Apple were very quick to reject it, taking less than 24 hours, but ever since I provided everything they asked for and made all the required changes, it hasn’t even been reviewed. Honestly, it makes me want to cancel the submission and resubmit it, especially since I’ve already fixed everything they told me to. Has anyone tried this before?
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Unable to Change Country of Residence in Apple Developer Account, Endless Redirect Loop
Hello everyone, I recently regained access to my Apple Developer account. I accepted the Apple Developer Program agreement, but when I reached the payment step, I noticed that my account was still associated with my previous country of residence. Since I've moved to another country, I need to update my country of residence and registered address. I followed the process through developer.apple.com/account, but I keep getting stuck in an endless loop. I'm redirected to an error page, then back to my profile. Every time I try to update my information again, the same issue occurs, making it impossible to complete the process. I've contacted Apple Support twice but haven't received any response yet. I had already provided proof of my new address during the password recovery process. Does anyone know how to change the country of residence when the Apple Developer account process isn't working? Is there an alternative way to make this change? Thanks in advance for your help!
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Individual to Organization Membership Migration Stuck for Over 2 Months With No Updates
Hi everyone, I'm trying to convert my Apple Developer account from Individual to Organization. I submitted all the requested documents over two months ago, but my status still shows "processing" and I haven't received any updates. I'm unable to receive phone calls from my current location, so I've contacted Apple Developer Support by email. Has anyone experienced a similar delay? Were you able to resolve it? Thanks!
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No Renewal option available- Apple Developer Program Membership Expired
Hello Apple Developer Community, My Apple Developer Program membership has expired, and I am unable to renew it because the Renew option is missing or disabled. I originally enrolled through the Apple Developer app. I have already submitted multiple support tickets, but I have received no response. I have also tried contacting Apple Developer Support by phone, but the call option consistently shows as unavailable. What I have tried: Checked my Apple Developer account on the website. Checked the Apple Developer app. Tried to contact Apple Developer Support through existing support cases. Attempted to reach phone support. Current issue: My membership remains expired, and there is no available renewal option. I need help identifying why the renewal option is missing and how I can restore my existing membership. Could an Apple Developer Support representative please review this issue or advise me on the appropriate escalation path? Business Impact and Urgency: This issue is having a serious impact on our app availability. Since my Apple Developer Program membership expired, our app is no longer available for users to download from the App Store, affecting our users' ability to access the app and potentially impacting our business and customer trust. This is not merely a renewal inconvenience; it is an urgent production issue that requires immediate attention. I have made repeated attempts to contact support but have received no response, and I am unable to reach phone support. I respectfully request that Apple escalate this case to the appropriate team and help restore my membership and app availability as soon as possible. Existing support case ID: 102990226681 Membership expiration date: 2nd October 2026 Thank you for your help.
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Account reinstated, but creating any certificate fails with "You are not allowed to perform this operation"
My account was suspended in August and reinstated on 11 September. The reinstatement email pointed to the macOS notarization rules, so I assume the concern was Developer ID. Both of my certificates, Apple Development and Developer ID Application, show as revoked. That part I expected. What I did not expect is that a month later I still cannot create replacements. Xcode signs in, finds the team, lists the revoked certificates, and for any certificate type returns: "Communication with Apple failed. You are not allowed to perform this operation. Please check with one of your Team Admins." I am the Account Holder. App Store Connect lists "Access to Certificates, Identifiers & Profiles" among my permissions. developer.apple.com sends me to the "Need assistance with accessing your developer account?" form. Two questions for anyone who knows the signing side. Does this error mean certificate access for the team is still switched off after the reinstatement, rather than a role problem? And is there anything I can do from my end to get a new Apple Distribution certificate, or can this only be fixed on Apple's side? Developer Support has the case, 102950490774. Here I am only asking what the error actually means.
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Renew Membership Button Missing on Website and Apple Developer App
I recently received a notification that my Apple Developer Program membership will expire on July 24, 2026. I want to renew my membership before it expires, but I cannot find the renewal option anywhere. The “Renew Membership” button does not appear on the Apple Developer website. It also does not appear in the Apple Developer app. I then remembered that the membership was originally purchased through the Apple Developer app on another iPhone using a different Apple Account for Media & Purchases. The Apple Developer Program subscription is still visible under Subscriptions on that Apple Account. However, even when the Apple Developer app is opened on that device and I sign in with my Developer Account Holder account, there is still no Renew button or renewal option. My main concern is renewing the existing Developer Program membership before it expires, without creating a new membership or a new development team. Has anyone experienced this issue? How can I renew the existing membership before the expiration date when the renewal option is not available on either the website or the Apple Developer app? After the membership is renewed, I would also like to know whether it is possible to change the Apple Account used for future membership payments to my own Apple Account. Thank you.
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Cannot enroll in Apple Developer Program, identity verification blocked
I attempted to enroll in the Apple Developer Program on the same iPhone. My first Apple ID (Gmail) got stuck during enrollment and prompted me to contact support. Confused, I immediately tried enrolling with my second Apple ID (QQ email) on the same device. The second attempt failed with identity verification errors. I contacted Apple support many times, and they said my case cannot be escalated. This was an accidental mistake; I did not intend to apply for multiple developer accounts. Could a specialist please review my case and clear the identity block so I can restart the enrollment process? Case ID: 102993696388
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Individual enrollment blocked in app and web: next support step?
I’m trying to enroll as an individual in the Apple Developer Program. My account details are correct and two-factor authentication is enabled. The app says: “Enrollment through the Apple Developer app is not available for this Apple Account.” The website says: “Your enrollment in the Apple Developer Program could not be completed at this time.” I opened a Developer Support case on October 7 and followed up, but haven’t found a substantive response. Phone support is currently unavailable through my case. I understand the forums can’t review private account information. What is the official route to request an account-specific enrollment review or alternative identity verification through my existing case?
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Apple Developer Program payment completed but enrollment still shows “complete purchase”
Title: Apple Developer Program payment completed but enrollment still shows “complete purchase” Hello, I enrolled in the Apple Developer Program as an individual and completed the payment on 8 April 2026. I received the invoice confirming the purchase, but my developer account still shows the message: “Purchase your membership. To continue your enrollment, complete your purchase now.” The enrollment status currently shows Pending, and it appears that the payment may not have been linked to my enrollment. Also the Enrollment Id has also not been generated I have already contacted Apple Developer Support twice but have not yet received a response. Payment details from the invoice: Order ID: MMWHM92XY3 Purchase Date: April 8, 2026 Has anyone experienced a similar issue where the payment was processed but the enrollment still shows “complete purchase”? If so, how was it resolved? Any guidance would be appreciated. Thank you.
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Over 3 Months Trying to Enroll in the Apple Developer Program — Still Unable to Complete the Purchase
Hello, I want to bring attention to an extremely frustrating experience our organization has been dealing with while trying to enroll in the Apple Developer Program. For over three months, we've been trying to create an Apple Developer account for our organization, and we still haven't been able to complete the process. At this point, the whole situation honestly feels like a joke. Initially, we tried enrolling through the Apple Developer website, but after three attempts, the payment simply wouldn't go through. Apple Support then advised us to try enrolling through the Apple Developer app instead. That's when even more problems started. Our Apple Account suddenly stopped receiving verification codes, making it impossible to sign in. We eventually had to create an entirely new account. Our team tried completing the enrollment process multiple times, encountering countless errors along the way. Support repeatedly suggested generic solutions like "update your iOS," but nothing worked. Eventually, we managed to move forward only by using a completely different device that had been reset to factory settings, along with a brand-new Apple Account. (A tip for anyone experiencing similar issues.) And that's just a brief summary of what we've been through over the past three months. Finally, our enrollment application was approved. We thought the nightmare was over. All that was left was to pay for the membership. But apparently, that was too much to ask. Every time I try to complete the purchase, I get the same error: "Purchase Could Not Be Completed" I contacted Apple Support, and they told me to wait 72 hours. I waited. Same error. I contacted them again. Another 72 hours. I waited again. Nothing changed. Now I'm being told to contact the Apple Developer team and wait yet another 72 hours. Nobody seems able to explain what's causing the issue, and nobody can offer an actual solution. It's been over three months, and our organization still cannot complete its developer account registration or move forward with publishing our app. Apple takes pride in its ecosystem, the quality of the App Store, and its commitment to developers. But why does something as basic as creating a developer account turn into an endless cycle of technical errors, support tickets, and waiting? For comparison, registering our Google Play developer account took approximately 15 minutes. With Apple, it's been over three months — and counting. I understand that technical issues happen. But when they continue for months, and the only response from support is "please wait another 72 hours," it becomes a serious problem for a business trying to launch its product. I'm asking Apple to take a closer look at our situation, help resolve the "Purchase Could Not Be Completed" error, and finally allow our organization to complete its Apple Developer Program enrollment. We don't need another suggestion to wait 72 hours. We need someone who can actually investigate the issue and provide a solution. Three months to register a developer account is simply unacceptable. I sincerely hope someone at Apple sees this and helps us finally get this resolved.
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Apple Developer Program Fee is Too Expensive for Independent and Small Developers
I would like to share the perspective of solo developers and small startup founders regarding the annual $99 Apple Developer Program fee. Many independent developers do not build consumer apps for millions of users. In my case, I develop custom applications for one or two clients at a time. My business model is based on finding clients and delivering apps specifically for their organizations, not publishing apps for public downloads or generating revenue from App Store traffic. The current Apple Developer Program includes many features such as App Analytics, download statistics, engagement reports, sales reports, testing tools, and other advanced services. These features may be very useful for companies targeting large audiences, but many small developers simply do not need them. For developers like me, the primary requirement is only to publish and maintain client applications on the App Store. We do not need advanced analytics, marketing insights, download tracking, or other enterprise-level features. I believe Apple should consider introducing a lower-cost plan for: Solo developers Independent consultants Freelancers Bootstrapped startups Developers serving a small number of clients Such a plan could provide basic App Store publishing capabilities without the additional analytics and business features, making it more affordable for independent developers. The current $99 annual fee may be reasonable for businesses with a large user base, but for developers serving only a few clients, it can be a significant expense. I would be interested to hear whether other independent developers feel the same way. Thanks.
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Apple Developer Program Enrollment Pending Since October 7 – Case ID: 102991586312
I'm reaching out regarding my Apple Developer Program enrollment, which has been pending since October 7, 2026. I successfully purchased the $99 membership on October 7, and Apple subsequently requested additional documents to verify my identity. I submitted all the requested documents as instructed. On October 9, I also contacted Apple Developer Support to inquire about the status of my enrollment, but I haven't received an update yet. Here are my details for reference: Enrollment ID: 6TQQD3WD96 Support Case ID: 102991586312 Purchase Date: October 7, 2026 Current Status: Membership activation pending I have already completed the development of my iOS application, and it's ready to be submitted to the App Store. Unfortunately, I'm unable to proceed until my Apple Developer Program membership is activated. I understand that identity verification may require additional processing time, but I would really appreciate it if someone from the Apple Developer Support team could look into my case and provide an update. Could you please confirm whether my submitted documents have been reviewed, whether any additional information is required, and when I can expect my membership to be activated? I would be very grateful for any assistance, as I'm eager to move forward with publishing my application. Thank you for your time and support. Best regards, Emir Imamovic
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ndividual enrollment on hold for 2+ months. Case re-escalated internally, no update since. Enroll option disabled since first support call
I am posting this because the normal support channel has stopped responding, and I would like to know whether anyone from Apple can look at the case, or whether other developers have found a way out of the same situation. Case number: 102948857237 Summary I am trying to enroll in the Apple Developer Program as an individual. My app is finished and tested on device. The enrollment has been blocked for more than two months. After a formal escalation, support confirmed on 2 September that the case had been re-escalated to an internal team. There has been no update since. Timeline Individual enrollment failed repeatedly with a generic error. The case was referred to an internal team. Support asked whether I was associated with another developer account. I asked that any legacy associations be removed. I found and reported, on my own initiative, an older secondary Apple Account in my name. It has no developer program history. I removed all device associations from it. Support told me my device is registered as a trusted device on other Apple accounts, and that I must contact those account holders to have it removed. Support could not tell me who they are. When I asked which of my own devices was involved, support replied that Apple has no access to device information. The Enroll option in the Apple Developer app disappeared at the time of my first phone support contact and has not come back. I sent a formal escalation asking for a clear answer and a senior advisor. On 2 September support replied that the case had been re-escalated to the internal team. No update since, despite a follow-up. What I have ruled out None of my devices have been used with any Apple Account other than my own. The Mac used for enrollment has no MDM profile and is not device-enrolled (profiles show -type enrollment returns "Client is not DEP enabled"). Two-factor authentication, legal name, address and payment details are valid and current. The problem Points 4 and 5 cannot both be true. Either a specific device association has been found, in which case Apple can identify or remove it, or none has been found, in which case the instruction was generic and the block is a manual hold on the account. In both cases the resolution sits on Apple's side. There is nothing more I can do from mine. My questions Could someone at Apple look at case 102948857237 and confirm whether a device association actually exists? Has anyone else been told to remove trusted device associations from unidentified accounts, and how was it resolved? Is there any channel beyond the contact form for enrollment cases that have stalled after escalation? I will update this thread with the outcome so others in the same loop can use it.
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Membership still pending since October 2 payment (Case 102988979291)
I purchased the Apple Developer Program membership for an organization on October 2, 2026. The payment has been posted by my bank and Apple issued an invoice the same day, but the order has not progressed and my account still shows the membership as awaiting payment. App Store Connect says my Apple Account isn't enabled. I contacted Developer Support on October 7 (Case 102988979291) and have not received a reply yet. Our app is for an event on November 28, so the delay is becoming critical. Could someone from Apple please take a look at the case?
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Title: EAS iOS build fails with “iTunes service key is empty” on Windows
Hello, I’m trying to create an iOS TestFlight build for an Expo/EAS app on Windows. The project is configured with: Expo SDK 57 EAS CLI 24.1.0 iOS bundle ID: com.i3radleyy.flooriq Apple Developer Program: active individual membership Apple Team ID: R7GLN64JYP The Bundle ID is registered in Apple Developer The app record exists in App Store Connect I am the Account Holder The Expo configuration command succeeds and reports the correct bundle ID. EAS project initialisation also succeeds. However, when running the production build, Apple authentication fails after the Apple ID and password are accepted: Authentication with Apple Developer Portal failed! Failed to set up credentials. iTunes service key is empty Error: build command failed. I have also tried: EAS_NO_VCS=1 EXPO_NO_KEYCHAIN=1 Git is not being used, and the project is being built from the correct app directory. The Apple Developer account and App Store Connect pages are accessible in the browser, and the Bundle ID is registered. Is this a known EAS/Apple authentication issue on Windows? Is there a recommended way to provide the Apple signing credentials or use an App Store Connect API key so that EAS can create the iOS distribution certificate and provisioning profile? Thank you.
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Stuck on Developer Account Pending
Its been almost a month now since I first signed up for my Apple Developer account and, as far as I can tell, the developer account I signed up for and PAID for is still marked as pending and acting like I haven't paid. I paid a second time just now... same thing. Anyone else run into this and know the fix? Its blocking me from being able to sign any of my applications. I've received no emails from any apple domain letting me know of any issue and I'm not sure how to reach out to them short of stepping into an Apple Store. Thanks in advance!
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Individual enrollment rejected with no reason – how can I re-enroll? (Case 102957216831)
Hello, My individual enrollment in the Apple Developer Program (Region: Türkiye) was rejected. Developer Support only replied that "for one or more reasons" my enrollment couldn't be completed, without explaining the reason or what I can do to fix it. Case number: 102957216831 Enrollment type: Individual Region: Türkiye Two-factor authentication: enabled I suspect the issue may be related to identity verification (for example, my Apple Account name not exactly matching my ID). I'm happy to correct my account details and verify my identity again with my passport. Could someone from Apple please: Tell me what prevented my enrollment, and Reset my enrollment status so I can re-enroll through the Apple Developer app? I'm not asking to bypass any verification. I just need a supported way to complete my enrollment. I can provide any documents required. Thank you, Buse Baran
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App Stuck in 'Waiting for Review' for over a week
Hello, My app has been stuck entirely in the "Waiting for Review" queue for over a week now. We previously received a rejection requesting specific videos and information updates. We fully updated all requested and replied message with video attachments that was requested to be uploaded on the and after I made all the necessary updates I resubmitted it. The dashboard correctly says "Waiting for Review", but nothing has happened for over a week now. We have reached out via standard developer support but have received zero responses. Our UK launch is completely paralyzed. Could an Apple forum moderator or engineer please get back to me regarding this. Case ID: 102989660047 The app was supposed to launch next week but I got feeling it wont. Apple were very quick to reject it, taking less than 24 hours, but ever since I provided everything they asked for and made all the required changes, it hasn’t even been reviewed. Honestly, it makes me want to cancel the submission and resubmit it, especially since I’ve already fixed everything they told me to. Has anyone tried this before?
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Unable to Change Country of Residence in Apple Developer Account, Endless Redirect Loop
Hello everyone, I recently regained access to my Apple Developer account. I accepted the Apple Developer Program agreement, but when I reached the payment step, I noticed that my account was still associated with my previous country of residence. Since I've moved to another country, I need to update my country of residence and registered address. I followed the process through developer.apple.com/account, but I keep getting stuck in an endless loop. I'm redirected to an error page, then back to my profile. Every time I try to update my information again, the same issue occurs, making it impossible to complete the process. I've contacted Apple Support twice but haven't received any response yet. I had already provided proof of my new address during the password recovery process. Does anyone know how to change the country of residence when the Apple Developer account process isn't working? Is there an alternative way to make this change? Thanks in advance for your help!
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Individual to Organization Membership Migration Stuck for Over 2 Months With No Updates
Hi everyone, I'm trying to convert my Apple Developer account from Individual to Organization. I submitted all the requested documents over two months ago, but my status still shows "processing" and I haven't received any updates. I'm unable to receive phone calls from my current location, so I've contacted Apple Developer Support by email. Has anyone experienced a similar delay? Were you able to resolve it? Thanks!
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No Renewal option available- Apple Developer Program Membership Expired
Hello Apple Developer Community, My Apple Developer Program membership has expired, and I am unable to renew it because the Renew option is missing or disabled. I originally enrolled through the Apple Developer app. I have already submitted multiple support tickets, but I have received no response. I have also tried contacting Apple Developer Support by phone, but the call option consistently shows as unavailable. What I have tried: Checked my Apple Developer account on the website. Checked the Apple Developer app. Tried to contact Apple Developer Support through existing support cases. Attempted to reach phone support. Current issue: My membership remains expired, and there is no available renewal option. I need help identifying why the renewal option is missing and how I can restore my existing membership. Could an Apple Developer Support representative please review this issue or advise me on the appropriate escalation path? Business Impact and Urgency: This issue is having a serious impact on our app availability. Since my Apple Developer Program membership expired, our app is no longer available for users to download from the App Store, affecting our users' ability to access the app and potentially impacting our business and customer trust. This is not merely a renewal inconvenience; it is an urgent production issue that requires immediate attention. I have made repeated attempts to contact support but have received no response, and I am unable to reach phone support. I respectfully request that Apple escalate this case to the appropriate team and help restore my membership and app availability as soon as possible. Existing support case ID: 102990226681 Membership expiration date: 2nd October 2026 Thank you for your help.
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Account reinstated, but creating any certificate fails with "You are not allowed to perform this operation"
My account was suspended in August and reinstated on 11 September. The reinstatement email pointed to the macOS notarization rules, so I assume the concern was Developer ID. Both of my certificates, Apple Development and Developer ID Application, show as revoked. That part I expected. What I did not expect is that a month later I still cannot create replacements. Xcode signs in, finds the team, lists the revoked certificates, and for any certificate type returns: "Communication with Apple failed. You are not allowed to perform this operation. Please check with one of your Team Admins." I am the Account Holder. App Store Connect lists "Access to Certificates, Identifiers & Profiles" among my permissions. developer.apple.com sends me to the "Need assistance with accessing your developer account?" form. Two questions for anyone who knows the signing side. Does this error mean certificate access for the team is still switched off after the reinstatement, rather than a role problem? And is there anything I can do from my end to get a new Apple Distribution certificate, or can this only be fixed on Apple's side? Developer Support has the case, 102950490774. Here I am only asking what the error actually means.
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Renew Membership Button Missing on Website and Apple Developer App
I recently received a notification that my Apple Developer Program membership will expire on July 24, 2026. I want to renew my membership before it expires, but I cannot find the renewal option anywhere. The “Renew Membership” button does not appear on the Apple Developer website. It also does not appear in the Apple Developer app. I then remembered that the membership was originally purchased through the Apple Developer app on another iPhone using a different Apple Account for Media & Purchases. The Apple Developer Program subscription is still visible under Subscriptions on that Apple Account. However, even when the Apple Developer app is opened on that device and I sign in with my Developer Account Holder account, there is still no Renew button or renewal option. My main concern is renewing the existing Developer Program membership before it expires, without creating a new membership or a new development team. Has anyone experienced this issue? How can I renew the existing membership before the expiration date when the renewal option is not available on either the website or the Apple Developer app? After the membership is renewed, I would also like to know whether it is possible to change the Apple Account used for future membership payments to my own Apple Account. Thank you.
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Cannot enroll in Apple Developer Program, identity verification blocked
I attempted to enroll in the Apple Developer Program on the same iPhone. My first Apple ID (Gmail) got stuck during enrollment and prompted me to contact support. Confused, I immediately tried enrolling with my second Apple ID (QQ email) on the same device. The second attempt failed with identity verification errors. I contacted Apple support many times, and they said my case cannot be escalated. This was an accidental mistake; I did not intend to apply for multiple developer accounts. Could a specialist please review my case and clear the identity block so I can restart the enrollment process? Case ID: 102993696388
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Apple developer propgram is not getting approved from a long time
I enrolled in the developer program on 29 September still account showing pending status in this frustration i also made payment at another account that one is also showing nothing right now. please resolve this issue. my app launch is getting delayed Order ID:MQ5T295Q31 Document:786197899875
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Individual enrollment blocked in app and web: next support step?
I’m trying to enroll as an individual in the Apple Developer Program. My account details are correct and two-factor authentication is enabled. The app says: “Enrollment through the Apple Developer app is not available for this Apple Account.” The website says: “Your enrollment in the Apple Developer Program could not be completed at this time.” I opened a Developer Support case on October 7 and followed up, but haven’t found a substantive response. Phone support is currently unavailable through my case. I understand the forums can’t review private account information. What is the official route to request an account-specific enrollment review or alternative identity verification through my existing case?
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Apple Developer Program payment completed but enrollment still shows “complete purchase”
Title: Apple Developer Program payment completed but enrollment still shows “complete purchase” Hello, I enrolled in the Apple Developer Program as an individual and completed the payment on 8 April 2026. I received the invoice confirming the purchase, but my developer account still shows the message: “Purchase your membership. To continue your enrollment, complete your purchase now.” The enrollment status currently shows Pending, and it appears that the payment may not have been linked to my enrollment. Also the Enrollment Id has also not been generated I have already contacted Apple Developer Support twice but have not yet received a response. Payment details from the invoice: Order ID: MMWHM92XY3 Purchase Date: April 8, 2026 Has anyone experienced a similar issue where the payment was processed but the enrollment still shows “complete purchase”? If so, how was it resolved? Any guidance would be appreciated. Thank you.
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Over 3 Months Trying to Enroll in the Apple Developer Program — Still Unable to Complete the Purchase
Hello, I want to bring attention to an extremely frustrating experience our organization has been dealing with while trying to enroll in the Apple Developer Program. For over three months, we've been trying to create an Apple Developer account for our organization, and we still haven't been able to complete the process. At this point, the whole situation honestly feels like a joke. Initially, we tried enrolling through the Apple Developer website, but after three attempts, the payment simply wouldn't go through. Apple Support then advised us to try enrolling through the Apple Developer app instead. That's when even more problems started. Our Apple Account suddenly stopped receiving verification codes, making it impossible to sign in. We eventually had to create an entirely new account. Our team tried completing the enrollment process multiple times, encountering countless errors along the way. Support repeatedly suggested generic solutions like "update your iOS," but nothing worked. Eventually, we managed to move forward only by using a completely different device that had been reset to factory settings, along with a brand-new Apple Account. (A tip for anyone experiencing similar issues.) And that's just a brief summary of what we've been through over the past three months. Finally, our enrollment application was approved. We thought the nightmare was over. All that was left was to pay for the membership. But apparently, that was too much to ask. Every time I try to complete the purchase, I get the same error: "Purchase Could Not Be Completed" I contacted Apple Support, and they told me to wait 72 hours. I waited. Same error. I contacted them again. Another 72 hours. I waited again. Nothing changed. Now I'm being told to contact the Apple Developer team and wait yet another 72 hours. Nobody seems able to explain what's causing the issue, and nobody can offer an actual solution. It's been over three months, and our organization still cannot complete its developer account registration or move forward with publishing our app. Apple takes pride in its ecosystem, the quality of the App Store, and its commitment to developers. But why does something as basic as creating a developer account turn into an endless cycle of technical errors, support tickets, and waiting? For comparison, registering our Google Play developer account took approximately 15 minutes. With Apple, it's been over three months — and counting. I understand that technical issues happen. But when they continue for months, and the only response from support is "please wait another 72 hours," it becomes a serious problem for a business trying to launch its product. I'm asking Apple to take a closer look at our situation, help resolve the "Purchase Could Not Be Completed" error, and finally allow our organization to complete its Apple Developer Program enrollment. We don't need another suggestion to wait 72 hours. We need someone who can actually investigate the issue and provide a solution. Three months to register a developer account is simply unacceptable. I sincerely hope someone at Apple sees this and helps us finally get this resolved.
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Apple Developer Program Fee is Too Expensive for Independent and Small Developers
I would like to share the perspective of solo developers and small startup founders regarding the annual $99 Apple Developer Program fee. Many independent developers do not build consumer apps for millions of users. In my case, I develop custom applications for one or two clients at a time. My business model is based on finding clients and delivering apps specifically for their organizations, not publishing apps for public downloads or generating revenue from App Store traffic. The current Apple Developer Program includes many features such as App Analytics, download statistics, engagement reports, sales reports, testing tools, and other advanced services. These features may be very useful for companies targeting large audiences, but many small developers simply do not need them. For developers like me, the primary requirement is only to publish and maintain client applications on the App Store. We do not need advanced analytics, marketing insights, download tracking, or other enterprise-level features. I believe Apple should consider introducing a lower-cost plan for: Solo developers Independent consultants Freelancers Bootstrapped startups Developers serving a small number of clients Such a plan could provide basic App Store publishing capabilities without the additional analytics and business features, making it more affordable for independent developers. The current $99 annual fee may be reasonable for businesses with a large user base, but for developers serving only a few clients, it can be a significant expense. I would be interested to hear whether other independent developers feel the same way. Thanks.
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Apple Developer Program Enrollment Pending Since October 7 – Case ID: 102991586312
I'm reaching out regarding my Apple Developer Program enrollment, which has been pending since October 7, 2026. I successfully purchased the $99 membership on October 7, and Apple subsequently requested additional documents to verify my identity. I submitted all the requested documents as instructed. On October 9, I also contacted Apple Developer Support to inquire about the status of my enrollment, but I haven't received an update yet. Here are my details for reference: Enrollment ID: 6TQQD3WD96 Support Case ID: 102991586312 Purchase Date: October 7, 2026 Current Status: Membership activation pending I have already completed the development of my iOS application, and it's ready to be submitted to the App Store. Unfortunately, I'm unable to proceed until my Apple Developer Program membership is activated. I understand that identity verification may require additional processing time, but I would really appreciate it if someone from the Apple Developer Support team could look into my case and provide an update. Could you please confirm whether my submitted documents have been reviewed, whether any additional information is required, and when I can expect my membership to be activated? I would be very grateful for any assistance, as I'm eager to move forward with publishing my application. Thank you for your time and support. Best regards, Emir Imamovic
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ndividual enrollment on hold for 2+ months. Case re-escalated internally, no update since. Enroll option disabled since first support call
I am posting this because the normal support channel has stopped responding, and I would like to know whether anyone from Apple can look at the case, or whether other developers have found a way out of the same situation. Case number: 102948857237 Summary I am trying to enroll in the Apple Developer Program as an individual. My app is finished and tested on device. The enrollment has been blocked for more than two months. After a formal escalation, support confirmed on 2 September that the case had been re-escalated to an internal team. There has been no update since. Timeline Individual enrollment failed repeatedly with a generic error. The case was referred to an internal team. Support asked whether I was associated with another developer account. I asked that any legacy associations be removed. I found and reported, on my own initiative, an older secondary Apple Account in my name. It has no developer program history. I removed all device associations from it. Support told me my device is registered as a trusted device on other Apple accounts, and that I must contact those account holders to have it removed. Support could not tell me who they are. When I asked which of my own devices was involved, support replied that Apple has no access to device information. The Enroll option in the Apple Developer app disappeared at the time of my first phone support contact and has not come back. I sent a formal escalation asking for a clear answer and a senior advisor. On 2 September support replied that the case had been re-escalated to the internal team. No update since, despite a follow-up. What I have ruled out None of my devices have been used with any Apple Account other than my own. The Mac used for enrollment has no MDM profile and is not device-enrolled (profiles show -type enrollment returns "Client is not DEP enabled"). Two-factor authentication, legal name, address and payment details are valid and current. The problem Points 4 and 5 cannot both be true. Either a specific device association has been found, in which case Apple can identify or remove it, or none has been found, in which case the instruction was generic and the block is a manual hold on the account. In both cases the resolution sits on Apple's side. There is nothing more I can do from mine. My questions Could someone at Apple look at case 102948857237 and confirm whether a device association actually exists? Has anyone else been told to remove trusted device associations from unidentified accounts, and how was it resolved? Is there any channel beyond the contact form for enrollment cases that have stalled after escalation? I will update this thread with the outcome so others in the same loop can use it.
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Membership still pending since October 2 payment (Case 102988979291)
I purchased the Apple Developer Program membership for an organization on October 2, 2026. The payment has been posted by my bank and Apple issued an invoice the same day, but the order has not progressed and my account still shows the membership as awaiting payment. App Store Connect says my Apple Account isn't enabled. I contacted Developer Support on October 7 (Case 102988979291) and have not received a reply yet. Our app is for an event on November 28, so the delay is becoming critical. Could someone from Apple please take a look at the case?
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Title: EAS iOS build fails with “iTunes service key is empty” on Windows
Hello, I’m trying to create an iOS TestFlight build for an Expo/EAS app on Windows. The project is configured with: Expo SDK 57 EAS CLI 24.1.0 iOS bundle ID: com.i3radleyy.flooriq Apple Developer Program: active individual membership Apple Team ID: R7GLN64JYP The Bundle ID is registered in Apple Developer The app record exists in App Store Connect I am the Account Holder The Expo configuration command succeeds and reports the correct bundle ID. EAS project initialisation also succeeds. However, when running the production build, Apple authentication fails after the Apple ID and password are accepted: Authentication with Apple Developer Portal failed! Failed to set up credentials. iTunes service key is empty Error: build command failed. I have also tried: EAS_NO_VCS=1 EXPO_NO_KEYCHAIN=1 Git is not being used, and the project is being built from the correct app directory. The Apple Developer account and App Store Connect pages are accessible in the browser, and the Bundle ID is registered. Is this a known EAS/Apple authentication issue on Windows? Is there a recommended way to provide the Apple signing credentials or use an App Store Connect API key so that EAS can create the iOS distribution certificate and provisioning profile? Thank you.
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