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team members
I currently have my own individual App Store Connect and Apple Developer distributor account registered with the email address m*******@*mail.com. For one of my clients, we also created a separate individual App Store Connect and Apple Developer account. I added my account as an Admin to the client’s account. On the App Store Connect side, I can perform all operations without any issues, such as managing the app, handling TestFlight, and submitting new versions. However, when I access the Apple Developer portal, I cannot see or manage the accounts I am responsible for. For example, I cannot view information such as the Team ID, certificates, provisioning profiles, or other developer settings. To work around this issue, I created a new Apple Developer membership using a different email address. However, when I logged in with that account, I was still unable to view the Team ID or other developer-related settings. My question is: Has the system always worked this way, where App Store Connect and Apple Developer access are managed separately? Or could this be an unnoticed authorization or configuration issue? I would appreciate your clarification on this matter.
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No responds on enrollment status.
Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing do new developers? or is there a secret email I can contact to get some decent support?
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571
3w
Enrollement issues
Hello everyone, I wanted to know if any of you are experiencing difficulties creating an Apple Developer account and accessing the Apple Store. As for me, I still can’t manage to complete my registration; it always shows the same message: “Your enrollment could not be completed at this time.” Of course, I am over 18 and I have fully completed my Apple ID profile. It has already been a week. can anyone advise ? TIA
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35
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Apple: The Tech Giant Crushing Developers with "Technical Incompetence" and Silent Support
While Apple prides itself on providing the ultimate experience for both users and developers, many find themselves trapped in a technical "black hole" with no exit. The issue isn't just the complexity of the systems, but the sheer inability of these systems to handle a developer’s most basic need: accessing their account to manage their business. The Dead-End Loop: "Too Many Verification Codes" The disaster begins with a seemingly harmless but business-destroying message: "You have sent too many verification codes. Please try again later." At this point, Apple’s system—with its supposed "intelligence"—decides to freeze your account for two days or more. You wait patiently, return after 48 hours to log in, only to be met by the exact same message. This isn’t "security"; it’s primitive technical failure. How can a company of Apple’s magnitude fail to program a smart system that distinguishes between a breach attempt and a developer trying to access their work tools? Persistent failure for over a month without a root solution raises serious questions about the software infrastructure of this giant. Customer Support: Total Absence and Disregard for Time The greatest agony lies in the "Non-Response." You email technical support, and the answer either arrives a month later—long after the damage is done—or never arrives at all. In the business world, every second translates to money and reputation, but in Apple’s dictionary, it seems a developer’s time has no value. It is ironic that a trillion-dollar company fails to provide a human support agent who can, with a single click, verify a developer's identity and bypass a stuck OTP. This blatant lack of effective human support is the pinnacle of negligence toward the developer community—the very backbone of their App Store. Paralyzed Apps and Users Left Stranded Behind this "technical incompetence" lies a painful reality: an app with technical bugs requiring urgent fixes, thousands of users waiting for an update that never comes, and business operations completely halted. The developer stands handcuffed, unable to push a single update because the "fortress gates" are locked due to a glitch in sending a text message! How has Apple managed to reach this size while operating with such technical bureaucracy? The answer may lie in its market monopoly, which has made it indifferent to the collateral damage inflicted on startups by its software errors and the absence of its support staff. Final Word What is happening is not just a passing technical glitch; it is an "administrative catastrophe" wrapped in technology. Apple must realize that its continued success depends not just on selling devices, but on respecting the minds and time of the developers who build its ecosystem. We aren’t asking for miracles; we are simply asking for a login system that works and human beings who respond to emails before it’s too late.
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53
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No product/subscription under the name Apple Developer Program Membership. Ignored by support.
Dear Apple, Due to the fact that you have not responded to my numerous emails, have not given me access to my Apple developer subscription, have not contacted me in any way, and have charged me twice, I am initiating a refund procedure through my bank. Please respond urgently so that I understand what you plan to do next. Will I have access to the subscription I paid for? Or will I receive a refund? I won't even mention the fact that my deadlines have already passed because of you. $200 down the drain, and I'm a student, so that's a lot of money for me.
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43
3w
App rejected by Apple Review due to Google/iCloud sign-in bug on iOS 26.3 - anyone else?
My app was rejected because Apple’s reviewers couldn’t sign in with Google or iCloud on iOS 26.3. The problem is, I can’t reproduce the issue on any iOS 26.x version, including 26.3.1, which I suspect actually fixes whatever was broken in 26.3. I’ve replied to App Review asking for more details and a screen recording, but now I’m stuck waiting 3 days for a response while Apple’s own review system is apparently still running the buggy 26.3 build. Has anyone else been rejected for this recently? And does anyone know if there’s a way to get the iOS 26.3 simulator runtime now that Components only offers 26.3.1? Any tips for speeding up the back-and-forth with App Review in a case like this would also be appreciated.
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44
3w
Apple Business Account Verification Stuck, No Response After Multiple Submissions
Hi everyone, I’m currently trying to set up a business account on the Apple Developer Console, and I’ve run into a really frustrating issue. Last month, I was asked to submit additional documents for verification. I submitted everything as requested and received a confirmation email: “Thank you for providing the documents we requested. We will review them and follow up with you within two business days.” However, weeks passed with no update. About 1–2 weeks ago, I reached out to support again. I was asked to re-submit the same documents, which I did. Once again, I received the same confirmation email stating a response would come within two business days. It’s now been 7 days since that second submission, and still no response. At this point, I’m not sure what I’m doing wrong or if this is just a delay on Apple’s side. What’s more confusing is that we’ve successfully created developer accounts on other platforms (like Google Play) using the same business information and DUNS number, with verification completed in under 24 hours. Has anyone experienced something similar with Apple Developer business verification? Is there something specific Apple looks for that I might be missing, or is this just a backlog/delay issue? Would really appreciate any insights or advice. Thanks 🙏
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XPC Resources
XPC is the preferred inter-process communication (IPC) mechanism on Apple platforms. XPC has three APIs: The high-level NSXPCConnection API, for Objective-C and Swift The low-level Swift API, introduced with macOS 14 The low-level C API, which, while callable from all languages, works best with C-based languages General: Forums subtopic: App & System Services > Processes & Concurrency Forums tag: XPC Creating XPC services documentation NSXPCConnection class documentation Low-level API documentation XPC has extensive man pages — For the low-level API, start with the xpc man page; this is the original source for the XPC C API documentation and still contains titbits that you can’t find elsewhere. Also read the xpcservice.plist man page, which documents the property list format used by XPC services. Daemons and Services Programming Guide archived documentation WWDC 2012 Session 241 Cocoa Interprocess Communication with XPC — This is no longer available from the Apple Developer website )-: Technote 2083 Daemons and Agents — It hasn’t been updated in… well… decades, but it’s still remarkably relevant. TN3113 Testing and Debugging XPC Code With an Anonymous Listener technote XPC and App-to-App Communication forums post Validating Signature Of XPC Process forums post This forums post summarises the options for bidirectional communication This forums post explains the meaning of the privileged flag XPC is mostly used on macOS but there are a few places where it comes into play on iOS: File Provider extensions can export an XPC service to arbitrary apps. For more about the File Provider side of this, see the NSFileProviderServiceSource protocol. For more about the client side, see the NSFileProviderService class. An app can move part of its code into a helper extension and talk to it using XPC. See Creating enhanced security helper extensions. Alternative browser engines can do a similar thing. See BrowserEngineKit for more about this. Apps with embedded extensions can use XPC via ExtensionFoundation. (Note that on iOS, but not macOS, an app can only use extensions embedded within the app itself.) Related tags include: Inter-process communication, for other IPC mechanisms Service Management, for installing and uninstalling Service Management login items, launchd agents, and launchd daemons Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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3.4k
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How to disable the iOS 26 navigation bar glass style
Hi dear, Our app have adapt for iOS26 ,but we don't need the navigation right and back view style. Design Team Style. Navigation item style is plain style Apple iOS 26 System Navigation Item style (back item with circle background and efffort) We don't want to redesign a new custom navigation view .We need to keep the UIDesignRequiresCompatibility to NO. Do we have any feature to disable the system style? Thank you all. ------------------------分隔符--------------------- 亲爱的,我们的应用已适配iOS26系统,但不需要iOS26导航自带的玻璃样式。 我们不想重新设计新的自定义导航视图。系统的UIDesignRequiresCompatibility配置我们需要设置为NO(其他地方的液态玻璃效果需要保留),我们是否有功能或者设置可以禁用系统样式?谢谢大家。
Topic: UI Frameworks SubTopic: General
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90
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Question about PRORATED_CREDIT / REFUND_PRORATED visibility in transaction history
Hello, I have a question regarding how prorated refunds are reflected when a user upgrades a subscription. From my understanding, when a user upgrades to a higher-tier subscription, the remaining value of the current subscription is refunded as a prorated amount, typically represented as REFUND_PRORATED or PRORATED_CREDIT. However, when reviewing the available transaction history and refund-related data (including the App Store Server API and transaction history endpoints), I cannot find any field or record that clearly indicates: the actual prorated refund amount, or the credit applied when upgrading to another subscription In other words, while the concept of REFUND_PRORATED seems to exist conceptually, I cannot identify where the actual prorated value or credit applied to the upgrade is exposed in the transaction or refund history. My questions are: Is there any way to retrieve the actual prorated refund or credit amount when a user upgrades a subscription? Is this information available through the App Store Server API (e.g., Get Transaction History) or any other API endpoint? If not, is there any recommended method to determine how much of the previous subscription was credited toward the upgraded subscription? Any clarification would be greatly appreciated. Thank you for your help.
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19
3w
Apple Developer Program Enrollment Not Activated After Payment (15 March)
Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.
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Apple Developer Program – Payment Already Made but Still Prompted to Pay
Hello, I recently paid for the Apple Developer Program membership, but I am still being prompted to complete payment as if my subscription has not been processed. I have already been charged, and the payment appears to have gone through on my end. However, my account still shows an unpaid or inactive status, and I continue to receive payment prompts. Could you please investigate this issue and confirm that my membership is active? If there is a duplicate charge or a processing error, I would appreciate your assistance in resolving it. Thank you for your help.
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28
3w
Issues with AlarmKit for IOS26+
I have been experiencing many issues trying to integrate the Apple AlarmKit in my app. I essentially keeping getting authorization errors. I was wondering if anyone else was experiencing issues like this and if anyone had guidance or a fix for what I am experiencing. I was under the impression that any devices IOS26+ could use the AlarmKit but maybe I am mistaken. Getting (com.apple.AlarmKit.Alarm error 1.) every time I try and enable alarms.
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126
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Serious Question: Small Business Program?
Hey everyone, I applied for the App Store Small Business Program on February 18th and I still haven't heard anything back, that's almost 20 days now. Is this normal? How long did it take for those of you who got approved? I'm starting to wonder if my application even went through correctly. Would really appreciate hearing your experiences — especially if you applied recently. Did anyone else wait this long? Thanks
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TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.
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App approved but not allowing USA distribution (Case 102833154976)
I originally submitted a ticket on February 27th. My app was approved fairly quickly. I had it set for private distribution. Under private distribution I placed in all the organization information to ensure my app would show up on Apple Business Manager. I filled out all the agreements and tax information as well. The app was still not showing. I then went into country distribution and saw that all countries were disabled. I tried clicking into the USA option to enable it. It says ”Cannot Sell App”. It does not allow me to do anything else. it then directs me to contact Apple developer support For assistance. After waiting one week I got this reply from developer support. “Hello, Thank you for contacting Developer Support. My name is Yana, and I’ll be happy to help you. I would first like to apologise for this delayed answer. It is certainly not the normal waiting time for an answer from Developer Support. We are currently facing a huge number of request from our customers and your patience is well appreciated. I learned from the email that the app cannot be sold in the United States and Canada at present. You can go to App Store Connect to confirm the distribution method of the app. https://developer.apple.com/help/app-store-connect/manage-your-apps-availability/set-distribution-methods/ If you have additional questions related to this request, reply to this email or visit your recent cases. Your case number is 102833154976. Best regards, Yana Developer Support” After waiting a week, they referred me to an article (which I had already viewed) that did not resolve my issue. I replied that this was not helpful and that I still needed assistance. That was 9 days ago. I have not received any reply. I am at a total loss on how to resolve this issue. I cannot even get a reply to my messages. Please help!
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team members
I currently have my own individual App Store Connect and Apple Developer distributor account registered with the email address m*******@*mail.com. For one of my clients, we also created a separate individual App Store Connect and Apple Developer account. I added my account as an Admin to the client’s account. On the App Store Connect side, I can perform all operations without any issues, such as managing the app, handling TestFlight, and submitting new versions. However, when I access the Apple Developer portal, I cannot see or manage the accounts I am responsible for. For example, I cannot view information such as the Team ID, certificates, provisioning profiles, or other developer settings. To work around this issue, I created a new Apple Developer membership using a different email address. However, when I logged in with that account, I was still unable to view the Team ID or other developer-related settings. My question is: Has the system always worked this way, where App Store Connect and Apple Developer access are managed separately? Or could this be an unnoticed authorization or configuration issue? I would appreciate your clarification on this matter.
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41
Activity
3w
Can't add third party payment gateway
Am trying to setup a third party payment gateway that accepts our currency because we have a restriction on payments in foreign currencies. The review team rejected the app because of it even though there are released apps with the same provider on the app store.
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27
Activity
3w
No responds on enrollment status.
Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing do new developers? or is there a secret email I can contact to get some decent support?
Replies
0
Boosts
0
Views
571
Activity
3w
Enrollement issues
Hello everyone, I wanted to know if any of you are experiencing difficulties creating an Apple Developer account and accessing the Apple Store. As for me, I still can’t manage to complete my registration; it always shows the same message: “Your enrollment could not be completed at this time.” Of course, I am over 18 and I have fully completed my Apple ID profile. It has already been a week. can anyone advise ? TIA
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0
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0
Views
35
Activity
3w
Apple: The Tech Giant Crushing Developers with "Technical Incompetence" and Silent Support
While Apple prides itself on providing the ultimate experience for both users and developers, many find themselves trapped in a technical "black hole" with no exit. The issue isn't just the complexity of the systems, but the sheer inability of these systems to handle a developer’s most basic need: accessing their account to manage their business. The Dead-End Loop: "Too Many Verification Codes" The disaster begins with a seemingly harmless but business-destroying message: "You have sent too many verification codes. Please try again later." At this point, Apple’s system—with its supposed "intelligence"—decides to freeze your account for two days or more. You wait patiently, return after 48 hours to log in, only to be met by the exact same message. This isn’t "security"; it’s primitive technical failure. How can a company of Apple’s magnitude fail to program a smart system that distinguishes between a breach attempt and a developer trying to access their work tools? Persistent failure for over a month without a root solution raises serious questions about the software infrastructure of this giant. Customer Support: Total Absence and Disregard for Time The greatest agony lies in the "Non-Response." You email technical support, and the answer either arrives a month later—long after the damage is done—or never arrives at all. In the business world, every second translates to money and reputation, but in Apple’s dictionary, it seems a developer’s time has no value. It is ironic that a trillion-dollar company fails to provide a human support agent who can, with a single click, verify a developer's identity and bypass a stuck OTP. This blatant lack of effective human support is the pinnacle of negligence toward the developer community—the very backbone of their App Store. Paralyzed Apps and Users Left Stranded Behind this "technical incompetence" lies a painful reality: an app with technical bugs requiring urgent fixes, thousands of users waiting for an update that never comes, and business operations completely halted. The developer stands handcuffed, unable to push a single update because the "fortress gates" are locked due to a glitch in sending a text message! How has Apple managed to reach this size while operating with such technical bureaucracy? The answer may lie in its market monopoly, which has made it indifferent to the collateral damage inflicted on startups by its software errors and the absence of its support staff. Final Word What is happening is not just a passing technical glitch; it is an "administrative catastrophe" wrapped in technology. Apple must realize that its continued success depends not just on selling devices, but on respecting the minds and time of the developers who build its ecosystem. We aren’t asking for miracles; we are simply asking for a login system that works and human beings who respond to emails before it’s too late.
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0
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1
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53
Activity
3w
No product/subscription under the name Apple Developer Program Membership. Ignored by support.
Dear Apple, Due to the fact that you have not responded to my numerous emails, have not given me access to my Apple developer subscription, have not contacted me in any way, and have charged me twice, I am initiating a refund procedure through my bank. Please respond urgently so that I understand what you plan to do next. Will I have access to the subscription I paid for? Or will I receive a refund? I won't even mention the fact that my deadlines have already passed because of you. $200 down the drain, and I'm a student, so that's a lot of money for me.
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0
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0
Views
43
Activity
3w
App rejected by Apple Review due to Google/iCloud sign-in bug on iOS 26.3 - anyone else?
My app was rejected because Apple’s reviewers couldn’t sign in with Google or iCloud on iOS 26.3. The problem is, I can’t reproduce the issue on any iOS 26.x version, including 26.3.1, which I suspect actually fixes whatever was broken in 26.3. I’ve replied to App Review asking for more details and a screen recording, but now I’m stuck waiting 3 days for a response while Apple’s own review system is apparently still running the buggy 26.3 build. Has anyone else been rejected for this recently? And does anyone know if there’s a way to get the iOS 26.3 simulator runtime now that Components only offers 26.3.1? Any tips for speeding up the back-and-forth with App Review in a case like this would also be appreciated.
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0
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0
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44
Activity
3w
APP打包时显示证书失效怎么解决
显示为——构建描述签名错误: 签名证书无效。签名证书;不可用于代码签名。它可能已被吊销或过期。、 目前是在Apple Developer 重新创建证书、生成描述文件了(显示的是有效);但是下来出来放进打包里就显示证书失效是什么原因?
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0
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0
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47
Activity
3w
Apple Business Account Verification Stuck, No Response After Multiple Submissions
Hi everyone, I’m currently trying to set up a business account on the Apple Developer Console, and I’ve run into a really frustrating issue. Last month, I was asked to submit additional documents for verification. I submitted everything as requested and received a confirmation email: “Thank you for providing the documents we requested. We will review them and follow up with you within two business days.” However, weeks passed with no update. About 1–2 weeks ago, I reached out to support again. I was asked to re-submit the same documents, which I did. Once again, I received the same confirmation email stating a response would come within two business days. It’s now been 7 days since that second submission, and still no response. At this point, I’m not sure what I’m doing wrong or if this is just a delay on Apple’s side. What’s more confusing is that we’ve successfully created developer accounts on other platforms (like Google Play) using the same business information and DUNS number, with verification completed in under 24 hours. Has anyone experienced something similar with Apple Developer business verification? Is there something specific Apple looks for that I might be missing, or is this just a backlog/delay issue? Would really appreciate any insights or advice. Thanks 🙏
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0
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35
Activity
2w
XPC Resources
XPC is the preferred inter-process communication (IPC) mechanism on Apple platforms. XPC has three APIs: The high-level NSXPCConnection API, for Objective-C and Swift The low-level Swift API, introduced with macOS 14 The low-level C API, which, while callable from all languages, works best with C-based languages General: Forums subtopic: App & System Services > Processes & Concurrency Forums tag: XPC Creating XPC services documentation NSXPCConnection class documentation Low-level API documentation XPC has extensive man pages — For the low-level API, start with the xpc man page; this is the original source for the XPC C API documentation and still contains titbits that you can’t find elsewhere. Also read the xpcservice.plist man page, which documents the property list format used by XPC services. Daemons and Services Programming Guide archived documentation WWDC 2012 Session 241 Cocoa Interprocess Communication with XPC — This is no longer available from the Apple Developer website )-: Technote 2083 Daemons and Agents — It hasn’t been updated in… well… decades, but it’s still remarkably relevant. TN3113 Testing and Debugging XPC Code With an Anonymous Listener technote XPC and App-to-App Communication forums post Validating Signature Of XPC Process forums post This forums post summarises the options for bidirectional communication This forums post explains the meaning of the privileged flag XPC is mostly used on macOS but there are a few places where it comes into play on iOS: File Provider extensions can export an XPC service to arbitrary apps. For more about the File Provider side of this, see the NSFileProviderServiceSource protocol. For more about the client side, see the NSFileProviderService class. An app can move part of its code into a helper extension and talk to it using XPC. See Creating enhanced security helper extensions. Alternative browser engines can do a similar thing. See BrowserEngineKit for more about this. Apps with embedded extensions can use XPC via ExtensionFoundation. (Note that on iOS, but not macOS, an app can only use extensions embedded within the app itself.) Related tags include: Inter-process communication, for other IPC mechanisms Service Management, for installing and uninstalling Service Management login items, launchd agents, and launchd daemons Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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3.4k
Activity
2w
How to disable the iOS 26 navigation bar glass style
Hi dear, Our app have adapt for iOS26 ,but we don't need the navigation right and back view style. Design Team Style. Navigation item style is plain style Apple iOS 26 System Navigation Item style (back item with circle background and efffort) We don't want to redesign a new custom navigation view .We need to keep the UIDesignRequiresCompatibility to NO. Do we have any feature to disable the system style? Thank you all. ------------------------分隔符--------------------- 亲爱的,我们的应用已适配iOS26系统,但不需要iOS26导航自带的玻璃样式。 我们不想重新设计新的自定义导航视图。系统的UIDesignRequiresCompatibility配置我们需要设置为NO(其他地方的液态玻璃效果需要保留),我们是否有功能或者设置可以禁用系统样式?谢谢大家。
Topic: UI Frameworks SubTopic: General
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0
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0
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90
Activity
4w
App Store reviews taking too long
Has everyone in the app review team decided to take vacation at the same time? I have two apps waiting for almost a week. One of the reviews is just an update. We're paying $99 a year...for what, exactly?
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0
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0
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55
Activity
3w
Question about PRORATED_CREDIT / REFUND_PRORATED visibility in transaction history
Hello, I have a question regarding how prorated refunds are reflected when a user upgrades a subscription. From my understanding, when a user upgrades to a higher-tier subscription, the remaining value of the current subscription is refunded as a prorated amount, typically represented as REFUND_PRORATED or PRORATED_CREDIT. However, when reviewing the available transaction history and refund-related data (including the App Store Server API and transaction history endpoints), I cannot find any field or record that clearly indicates: the actual prorated refund amount, or the credit applied when upgrading to another subscription In other words, while the concept of REFUND_PRORATED seems to exist conceptually, I cannot identify where the actual prorated value or credit applied to the upgrade is exposed in the transaction or refund history. My questions are: Is there any way to retrieve the actual prorated refund or credit amount when a user upgrades a subscription? Is this information available through the App Store Server API (e.g., Get Transaction History) or any other API endpoint? If not, is there any recommended method to determine how much of the previous subscription was credited toward the upgraded subscription? Any clarification would be greatly appreciated. Thank you for your help.
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0
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0
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19
Activity
3w
Apple Developer Program Enrollment Not Activated After Payment (15 March)
Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.
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0
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0
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43
Activity
2w
Apple Developer Program – Payment Already Made but Still Prompted to Pay
Hello, I recently paid for the Apple Developer Program membership, but I am still being prompted to complete payment as if my subscription has not been processed. I have already been charged, and the payment appears to have gone through on my end. However, my account still shows an unpaid or inactive status, and I continue to receive payment prompts. Could you please investigate this issue and confirm that my membership is active? If there is a duplicate charge or a processing error, I would appreciate your assistance in resolving it. Thank you for your help.
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0
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0
Views
28
Activity
3w
Issues with AlarmKit for IOS26+
I have been experiencing many issues trying to integrate the Apple AlarmKit in my app. I essentially keeping getting authorization errors. I was wondering if anyone else was experiencing issues like this and if anyone had guidance or a fix for what I am experiencing. I was under the impression that any devices IOS26+ could use the AlarmKit but maybe I am mistaken. Getting (com.apple.AlarmKit.Alarm error 1.) every time I try and enable alarms.
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Serious Question: Small Business Program?
Hey everyone, I applied for the App Store Small Business Program on February 18th and I still haven't heard anything back, that's almost 20 days now. Is this normal? How long did it take for those of you who got approved? I'm starting to wonder if my application even went through correctly. Would really appreciate hearing your experiences — especially if you applied recently. Did anyone else wait this long? Thanks
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Register for Apple Developer while you are already registered for Enterprise.
I'm currently enrolled in Enterprise, and I want to continue my enrollment in the Apple Developer Program. How do I do that?
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2w
TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.
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App approved but not allowing USA distribution (Case 102833154976)
I originally submitted a ticket on February 27th. My app was approved fairly quickly. I had it set for private distribution. Under private distribution I placed in all the organization information to ensure my app would show up on Apple Business Manager. I filled out all the agreements and tax information as well. The app was still not showing. I then went into country distribution and saw that all countries were disabled. I tried clicking into the USA option to enable it. It says ”Cannot Sell App”. It does not allow me to do anything else. it then directs me to contact Apple developer support For assistance. After waiting one week I got this reply from developer support. “Hello, Thank you for contacting Developer Support. My name is Yana, and I’ll be happy to help you. I would first like to apologise for this delayed answer. It is certainly not the normal waiting time for an answer from Developer Support. We are currently facing a huge number of request from our customers and your patience is well appreciated. I learned from the email that the app cannot be sold in the United States and Canada at present. You can go to App Store Connect to confirm the distribution method of the app. https://developer.apple.com/help/app-store-connect/manage-your-apps-availability/set-distribution-methods/ If you have additional questions related to this request, reply to this email or visit your recent cases. Your case number is 102833154976. Best regards, Yana Developer Support” After waiting a week, they referred me to an article (which I had already viewed) that did not resolve my issue. I replied that this was not helpful and that I still needed assistance. That was 9 days ago. I have not received any reply. I am at a total loss on how to resolve this issue. I cannot even get a reply to my messages. Please help!
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2w